6545 Sunrise Blvd Suite 202, Sacramento, CA | Directions 9561038.685077 -121.272228
A perfect job! – I recently was interested in getting solar panels installed on my home. I had some knowledge about solar, but I'm no expert. Fortunately, Scott from Quality First was. He was very diligent about inspecting our home, evaluating our power needs, and explaining our rebates and savings. I was impressed at the level of his solar knowledge, and his polite, professional demeanor. Thus we purchased a 2K solar system with Sharp panels. The job was installed quickly, and looked great! It was a real pleasure to see our electric meter spinning backwards after the system was first started. I am very pleased with everything, and would highly recommend Quality First. You guys are great!
The best roofing contractor – Had them install a new roof a year ago and it is great. I am currently having them install my new windows and they are again exceeding my expectations by a lot. Definitely one of the best contractors there are.
Lousy Customer Service – When we were trying to get a deck built, we checked with several companies. Quality First sounded good so we called them for an estimate. We made an appointment with them, but 15 minutes *after* the appointment, they called and said they were running late due to bad traffic (it was a light traffic day anyway, and not a busy time of the day). Cancelled that appointment as we didn't have enough time to wait for them to get there. We rescheduled, and this time they never showed up at all. No phone call, nothing. I called to ask about this and they just said "Oh, sorry, when would you like to reschedule?" We were dumb enough to reschedule one more time for a time we knew we would be home doing other things anyway, and got the exact same thing: nobody ever showed. No phone call. When they called back a week or so later, I explained to them exactly what had happened and why we wouldn't be using them. We got someone else to build the deck, and now, about 6 months later, after telling them every time they call that the deck is already built and what I think of their company, they're still calling me. Maybe their actual work is good, but there are plenty of good companies that know how to treat their customers that do good work.
Best place for any exterior home upgrade. – This contractor got me a new roof at discount after a different contractor simply botched the whole job. The Quality First workers were professional, on time, and courteous. I would seriously recommend them to anyone. I will be having them change out my windows and possibly some new siding.
This location is closed down though. Why is it still here. I got confused for a second about this location.
Quality First - Last in Quality – I am not one to post and update many Blogs but I have to let the community know about how bad this contractor really is.
They took a contract from me to paint the exterior of my house. I even went for the most expensive of special coatings (texcote coolwall) as they are a recommended contractor and all investigations point to their great abilities and service.
Well, it's all a lie. They are a state licensed contractor but they use unlicensed contractors to do their work.
Texcote is a specialized product only to be applied by trained professionals. Hah!. None of those applying the product knew anything about it. Needless to say it was not done right. In fact it was an extremely poor representation of a standard paint job using very expensive paint. If I had paid a standard $5K to paint my house with standard exterior paint this would still have been a bodge job.
Anyway, very long and arduous story cut short, I made them leave my property and put it in the hands of my lawyer. They actually agreed that the job was so poor they gave me my money back. But that cost me money.
Quality First Home Improvement user - Beware!
So you are saying this contractor is very responsible then?How can that possibly be a bad thing? If they gave you back all your money then that means they are a really good, very responsible contractor.
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