4052 Watts St, Emeryville, CA | Directions 9460837.830773 -122.282076
Very Satisfied – Shawn is fast and reliable--we have been using him for 6 years and have always been pleased with his service. He even recommended a car for us to purchase and the vehicle has been excellent and reliable. Shawn always explains the required services, provides an estimate prior to proceeding and communicates any issues in a timely manner. The new shop is much improved and very convenient.
Worst Experience With A Shop! – Unfortunately, a terrible first experience with this shop.
I took my car in for a service because my dealer was booked and this shop was local to one of my offices. When I picked up my vehicle, there were several issues. There was a scratch on one of the rear panels, I found a bag of McDonalds in the back and my floor mats were dirty. When I inquired about the technician that was working on my vehicle, I found out that the gentleman was neither certified or experienced with Mercedes-Benz. I will never come back, then to top it all I was charged $153 more than what I was quoted!
Fantastic, friendly service, good prices – I've had Shawn work on my 97 E420 several times, and I can say without hesitation that I no longer dread getting my car fixed, wondering what the dealer is going to take me for this time. From oil changes, to dead batteries, to broken windows. He does it all. Not only is he a very friendly and easy going, him coming to me is unbelievably convenient.
I do NOT miss going to the local MB dealer. Thanks Shawn!
Thank you for the opportunity to provide service for your Mercedes, and you comment is greatly appreciated.
You are most welcome!
Field Service Technician
The Workshop MB
Excellent service – Called for a quote after previous experience with a dealer cost me an arm and a leg. Price was exact, service was fast, came home to do the job and came back to bring a missing spare part. Friendly, courteous, professional and true to his word. Shawn knows his MBs and charges reasonable prices. Well worth considering for repairs or maintenance without any hassle or extra costs.
Editorial Review – Auto detailer and repair service for Mercedes-Benz owners.
Best MB mechanic/repair shop in the BAY AREA! – Unbelievable service: FRiendly. Fast. Efficient. Inexpensive. All this means I am a repeat customer. Shawn knows his Benzes. I can't say enough about how great this experience was. Will definitely use again. The competition will have no chance! Thanks again!
Great service - would highly recommend – Shawn provides a great service. He was timely, very polite, highly knowledgeable, and very clean. The service we recieved from the Workshop was comparable to the service we were quoted on at MB of Oakland, but at a fraction of the cost. I would recommend the Workshop MB to anyone.
I'll keep coming back! – Very nice and friendly, make you feel comfortable with whatever questions you have. Arrive/service your car in a timely manner.
Great service for someone to come over – Love the service and the professional experience that comes along with it. I give it a high 5!
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