Austin >Beauty > A Beautiful You Face & Body
12233 RR 620 N Ste 202, Austin, TX | Directions 7875030.461839 -97.814611
I WILL NEVER GO THERE AGAIN - EVERYONE SHOULD READ THIS – I was so excited to set my Airbrush tanning session a week in advance & could not wait for the day to come today Sat 9am. Yesterday Friday I got a call from them, although I was at work and could not answer I checked my messaged at 6pm to hear a voicemail from them saying "Hi Jennifffer I am calling from a beautiful you medspa, we wanted to see if we could move your airbrish appointment to noon but since you did not answer we will make it work, so see you tomorrow, thanks"
So I thought ok, I still have my appointment at 9am. Well when I showed up, only the receptionist was there, and she stated they had no appointments scheduled that day. I insisted she make some calls since I was expecting my services. She did & none of the girls who do the airbrushing wanted to get out of bed and come in to work for the appointment they had set for me. So there was a very nice employee named Jaylin there who had stopped by and said she would do it even though she was not certified too. I agreed because I had no choice. Not only did I pay for 2 applications and spent almost 2 hrs there. But 6 hours later I had no tan, apparently she did not know to mix the tanning solution which is what gives you a tan, I am as white as white can be. I called worried at hour 5 and they said wait another 3 hrs. haha
When I complained I got the whole "sorry no refunds" but since I had to insist from the absolute hell they put me thru, they did give me a refund. So to everyone out there,
GO SOME PLACE ELSE, NOT AT A BEAUTIFUL YOU MEDSPA!!!!
1) They canceled my appointment without notice, or notification to me.
2) The receptionist called the regular airbrush tan girl on the phone to have her come in, I could hear everything the technician was saying on the phone, and she said "have Jaylin do it (the one who is not certified to do tans) the customer doesn't know she is not certified and you shouldnt tell her, just let her do it no big deal, I mean is the customer really that angry ?"
Good Directors/Management! ;-) They are very concerned about the customers experience and are very willing to oblige a customer to make sure that they are taken care of and have a good experience! Thank You Marie, it speaks volumes about the company!
IT TRIES TO BE TOP-NOTCH BUT DOES NOT QUITE FIT THE BILL – ALTHOUGH I DO LIKE SOME OF THE STAFF MEMBERS THERE,THEIR ARE SOME AREAS OF THE BUSINESS I DO NOT LIKE AT ALL.I AGREE WITH THE OTHER PERSON WHO STATED THE INJECTABLES HURT QUITE A BIT.I RECEIVED RADIESSE AND HAD NO DENTAL BLOCK. I ALSO WAS BRUISED FOR ALMOST A MONTH. WHEN I INQUIRED ABOUT THE PROCEDURE ELSEWHERE AT A MEDI-SPA THEY WERE AGHAST THAT NO DENTAL BLOCK HAD BEEN USED.ALSO WHERE I HAVE IT DONE NOW A DOCTOR PERFORMS IT.I KNOW IT MAKES ALL THE DIFFERENCE.ALSO THEY RUN LATE QUITE OFTEN WHICH IS NOT PROFESSIONAL.ALSO IF YOU BUY A PACKAGE BEWARE.i PURCHASED A PACKAGE AND IT DID NOT WORK WELL FOR ME AND WHEN I INQUIRED ABOUT A REFUND,ALL I WAS GIVEN WAS A CREDIT,I AM NOW FORCED TO HAVE SEVICES PERFORMED THERE OR LOSE OUT ON MY MONEY.YES I KNEW OF THE POLICY BUT MINE WAS NOT FOR THE TYPICAL REASONS OF NOT WANTING THE SERVICE,MINE WAS MEDICAL.WHEN IT IS NOT A TENSE ATMOSPHERE THE MEDI-SPA CAN HAVE SOME ENJOYABLE ASPECTS TO IT.
nice work by marie so so service – I had never been to a place like this but was ready to learn about what I can do to appear younger. I thought Marie was very nice and knowledgable during my consultation. After talking to her, I felt confident that she knew what she was doing and would do a good job. I was very surprised when she left to estimate the cost (which is not cheap by any means) and it was brought to me by another person (not that friendly) scribbled on a post it note. I did have some fillers that hurt a good bit and left me more bruised that she said I would be. Afterward, she said the makeup girl would touch me up (the same one who brought my costs) and I had to ask the girl and she seemed a bit put out and rushed through it. Since I've never been anywhere else, I have nothing to compare it to. I will most likely go back to try other services and see if I feel more impressed. We all can have bad days.
Great Customer Service – I went in for the Changes program and like another person on here am very self conscious about my body and Brittany is a pro. So sweet, informative and non judgmental. I felt so comfortable with her and then when I thought it couldnt get better they pull out JayLyne - she is a wonderful addition to the team! They are very sensitive to your needs, Britanny is just awesome. Any of my concerns have been professionally and properly handled by Marie b/c she truly knows what taking care of loyal customers means. Thanks ladies!
A Home Away From Home – I have now been a cliet of ABY Med Spa for about 6 months. Jaime has performed laser hair removal for me, Marie has performed injections on my lips, and Brittany has provided me with facial care and most recently, performed the "Changes" program on me. I really feel very comfortable walking into the spa and feel like I am amongst friends. I single Brittany out not as a response to anyone, but only because I see her 3 to 4 times per week for the program I am on. It's very difficult for a shy, self concious person to take their clothes off in front of a perfect stranger and not be a little nervous. However, Brittany has been awesome and never has made me feel uncomfortable. I beleive in giving praise to people who deserve praise. As I previously posted, this is truly a Home Away From Home.
I am so happy you enjoy coming to our spa. we love our clients and always try to do our very best to ensure a pleasant visit. i know you had some injections done and Laser hair removal but you should try something relaxing like our wonderful facials or detoxifying feet and hand treatments.Once again thank you so much..
Back for another review – After my initial visit and review Marie invited me back for another opportunity at the spa. I was personally pampered by Marie and given a facial and deep cleansing treatment. It was fabulous. It was one of the best facials I've ever had. I'd like to thank her for the personal attention.
I appreciate the interest Marie extended to insure that on my return trip back to the spa was memorable.
Thank you for returning to our spa. We appreciate your review and look forward to possibly seeing you again. we also offer wonderful microderbrasions.
Thank you again,
Trust the hands of experience for exceptional results – My first visit to a Beautiful You Med Spa exceeded my expectations! At the suggestion of my sister, we visited the spa together in early July for lip enhancing injections. Marie is simply magic with her painless dental block and the beautiful results that she creates with her artistic skills and expertise. Results are subtle but beautiful - which is what we all striving for. She takes the time to explain the procedure before she begins and gives the opportunity to ask questions about the procedure and the products of choice. This particular procedure will definitely become one of our "must haves!" - which by the way is only one of a great number of specialty services offered at the Beautiful You Med Spa. Cowtown GIrl
We appreciate all the wonderful things everyone is saying about us. We also appreciate you letting us serve you because we know without you we could not exist.
Best Staff, Professional, Relaxing – Dr. Gray has been my personal physician for years and when she told me she was going to be the medical director for A Beautiful You Med Spa, I was sold She is the best doctor and would never put her name on something unless she knew every detail of the business and believed in it. Marie and Jamie are the best trained staff in Photofacials. I had six treatments and my skin looks new--that's saying a lot for someone who is over half a century old!! Marie is an artist with injections for fuller lips and wrinkles. All the staff are wonderful. The staff make you the focus of their world when you are with them. The facility is beautiful and relaxing I highly recommend A Beautiful You Med Spa. It rocks!!
Our clients are wonderful and I thank you so much for being part of our spa. You should try our wonderful facials or eyelash extensions.
Thanks so much,
Great staff, wonderful results....... – I highly recommend a beautiful you MedSpa. At my consultation the staff listened
and understood my concerns and made me feel comfortable. With just a few appointments I was thrilled with the results! Everytime I come in the staff is
awesome and Dr. Grey is a wonderful. I feel leaving good about my decision and
so much more confident. The whole crew has made such a positive impact and
I am so happy that I have made it my spa.
Thank you for your review. We also offer some great mens services such as laser hair removal or a mans facial to cleanse and destress.
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