Day Spas >Bunya CitiSPA
474 W Broadway, New York, NY | Directions 1001240.726932 -73.999917
Neighborhoods: Downtown, SoHo
Inexperience workers and very rude service – My friends and I booked a 60 message for 5 PM. We arrived at the SPA around 4:45 PM; however, we had to wait until a room freed up, which took over 30 minutes. Our message begun 20 minutes after our original scheduled time due to them not having a room for us even though we made the reservation in advance. My friend and I were in the same room and before we started, the masseuse asked my friend what time our appointment was and my friend answered her 5 PM. The message was horrible. They were untrained and did not know what they were doing. All the knots that was not touched and they did not know where to message. It felt like they were groping me as pose to messaging me. If felt like the message ended quick so I asked them was that 60 minutes, and they yes. Therefore, we took a shower quickly and as I was putting on my watch, I noticed that the time was little pass 6 PM. How is it possible that we started a 60 minutes message at 5:30 something, I took a shower, and the time was not even 6:30. They cheated us out of 20-30 minutes of message time. I went back downstairs and told them that we paid for a 60 minutes, not a 45 minutes. They pretend that they don?t speak English; therefore, I went back upstairs. The front desk said that I was on time and she asked the masseuse and they are indicating we got our 60 minutes. I told her that we were waiting upstairs and then downstairs to wait for a room to free up for more than 30 minutes. She said she did not know. There English is really bad and they pretend that they did not understand. But the time shows that we did not get our 60 minutes. The changing clothes, message, and shower all took less than 60 minutes, so obviously we did not get our 60 minutes message. They were laughing at me and speaking in Chinese while I was talking to them. I highly DO NOT recommend this place. Not only is the services bad, their customer service bad as well.
Tiffany is Amazing!!! – I have gone to many spas around the world, and had massage from many different masseuses. If you are looking for a spa with fantastic facilites, this is definitely not for you. It has the basic Roman showers and dry steam rooms, but it does not have a whirlpool or scented baths, and space is very limited. In addition, one of the most discomforting aspects is the lack of air-conditioning in the spa. However, the deep tissue massage with Tiffany was absolutely amazing. She is definitely one of the best masseuses i have ever had, and truly knows how to really massage the body. While the spa itself is not fantastic, I keep going back becuase Tiffany is truly amazing!
Great Pre-Natal Massage – I've had such a great experience here. I liked my massage so much, I bought a series of 5 massages. In addition, all my pregnant friends are coming too and also bought the series. Ask for Jenny. She is so gentle and caring. I thought pre-natal massages might be uncomfortable for 60 minutes, but it's been such a dream. The price is right too!
usually good but lately massage getting worse - massage was cut short! – i had purchased a spa week gift card which i used now and the service was bad... i was taken 15 min earlier which is fine since i arrived early but massage was cut short by 15 min! i thought that was so unprofessional and just wrong..... do not recommend, if you extend spa week offers, honor them
Enjoy a peace of moment in NYC spa – Great place to go for a couple package. We had a 90min Thai herbal massage in a couple room, its was so great. Just perfect for my paste. After the massage, I felt so energetic and flexible. I guess after all the pulling and stretching. I always worry of going to a public shower room,somehow its surprise me. Its was so clean!! The shower place made me felt like back to Asia. I miss that feeling. Then we had a spa pedicure, its was wonderful.
A Outstanding Spa – I am not a frequent spa goer because I am pretty picky about cleanness and level of services. In the past, I only willing to go to destination spas and that sometimes disappoint me. However, my girlfriend invited me to this spa for couple's massage for my birthday. We had four hands massage in a nicely decorated couple's room. Four hands massage means we have total 4 massage therapists to serve us. I have to say, all of them have magic hands. After the massage, I seriously feel 10 years younger and better.
In addition, this place is very clean and the staffs are definitely highly trained. This will be a frequent place for me to visit from now on for sure.
Worst Spa in NYC. – Well where do I begin, My experience at Bunya City Spa was very predictable, as soon as I stept in the Spa the Receptionist was very rude and unprofessional I got very weird looks, and it made me very uncomfortable. My sister actually bought me a facial for my 30th Birthday and I wish she gave me the money instead, My facial was o.k but the women that was giving the facial talked so much that my hour facial turned into a 1/2 hour facial, and at the end she was just going on and on with the products she suggested I buy that by the way were products from the spa soooo... I ended up paying the same amount my sister paid for the facial, in other words I paid for my facial!. At the End I don't Recommend this spa!!.
GREAT THAI MASSAGE – I went for the thai massage for 50 minutes it was so relaxing and nice. The masseuse kept on talking to me
even thought i wanted to be massaged in peace. They have a very small sauna room but it's a nice place.
The owners are very rude and bitchy!
Great Massage! Small space... – I went to Banyan for the first time last night and was pleasantly surprised, this morning! I am a regular spa goer and tried the "Asian Blend Shiatsu". The space is relaxing but I wish it were a bit cleaner like Bliss usually is and I wish it was bigger. When I filled the usual form I said I am an "easily bruiser" and that I wanted "light pressure". Upon meeting my masseuse I asked one more time for a light massage. During the massage, which I thought it was a bit too strong for me, I asked again for light pressure thinking I would come out bruised already. The masseuse was very sweet and asked how I felt all the time. In the end I tried their steam rooms and loved it. But the real surprise was that all my shoulder and lower back pain disappeared when I woke up today! I am definitely going back!
Great Service – Recently I had a facial with Terri, who was especially great and made me feel so comfortable.
She were gentle and thorough and paid close attention to detail. I have been to other places where they yell at you for not taking care of your skin and they are really rough. Terri gives advice about what to do for home care and it really works! My face glows for weeks after I have a treatment. I have been recommending Terri to everyone I know.
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