jonathan y.

Joined 5 months ago

Went for weekday brunch. The service here is the worst I have ever had anywhere.

First time in my life that I left a restaurant because of rude service.

Our waitress was incapable of answering simple questions about the menu without snarky passive aggressive comments.

When it was time to serve the food she chose the only path to the table which happened to pass over (and endager) our 18 month old grand-daughter. She then proceeded to shout that someone move the baby.

I think she was confused about who was supposed to serve whom.

The last straw was when she said her kids don't run around restaurants when they go out.

I mean, you're a waitress not an educator. Shut up, smile and serve the food.

Doesn't Recommend

rugbyrules05

Joined 5 years ago

Unaccomodating to people with food allergies. My family enjoys a good brunch and having heard about Boat Street Cafe we went there for fathers day last Sunday.While the ambiance was very appealing, the wait staff and food experience was not. In fact we found our waitress to be slow, uninformative and very uncooperative when it came to service and ordering our food.

My wife is Celiac and cannot eat food items with gluten (wheat, flour, etc.). We are very used to this issue and most all restaurants in Seattle are very accommodating to this dietary restriction. Obviously pancakes and French toast are not able to be substituted, but certain items like eggs benedict can be made while omitting the English muffin. In fact I would expect this to take less time for the chef to prepare as it omits a step in the process.

However, when we asked the waitress what breakfast items were gluten free she said the egg scrambles were. They only had two on the list and one had fish and the other listed that it came with a baguette. My wife did not want fish this morning and pointed out that the other one came with bread. We then asked if we could order an eggs benedict without the English muffin and she said no. We asked if we could order the baked egg dish without bread crumbs and she said “no, why don’t you just get a scramble and I can tell them to leave out the baguette.”

Ultimately, the waitress agreed to a simple egg scramble with tomatoes and cheese, which wasn’t even on the menu. I was in shock that they could not or were not willing to change one menu item, but could create an item not even on the menu. The scramble was ordinary and somewhat plain (something we could have made at home), but came with an expensive price tag at about $12.

On top of all that we had a party of 5 so they added an automatic 20% gratuity to the bill. We were robbed of the opportunity to provide immediate feedback as to their lackluster service and inability to accommodate people with food allergies. We will most certainly not be returning to Boat Street Café, especially for family celebrations.

Recommends

Lone Star State

Joined 3 years ago

Great Food. Fun Location. Love the menu--little different than most of the Seattle restaurants. Good food, nice service, and fun.

Recommends

sonia g

Joined 4 years ago

Delicious food and romantic setting. We had a great dinner here last night. The food was delicious and I love the atmosphere. It is romantic but not cramped. It is a cheery place that serves serious food without going too over the top. They have staples like pot de creme and steak for dinner while offering more adventuresome items if you feel like it. I love this place.

Recommends

queenanne11

Joined 4 years ago

Great brunch!. Went for brunch on Sunday based on hearing good things. Loved it! The space was beautiful, food was delish, service was polite. It was a little more pricey than some places for brunch, but the food is 100 times better. Look forward to trying it for dinner.

Recommends

seattle36

Joined 6 years ago

Just ok, GREAT mimosa's!. Finally found it!

Once in there, it really is a cute restaurant. The menu left me pondering what to order! Everything sounded so delicious.

We started off our day with a few mimosa's. Probably the best I've ever had! We were enjoying our mimosa's so much that we didn't even realize that it took almost 45 minutes just to get our food. Once we got it, the poached eggs were overcooked. I ordered eggs benedict and one egg was fine, the other cooked through. What a dissapointment, if not for that the entire meal would've been very delicious. We shared the bread pudding for dessert. That was very delicious and a very big portion!

They were pretty busy, we got there right when they opened and didn't leave til almost two hours later since it took so long to get served. Definetely worth trying again though, especially for the mimosa's!

Recommends

billycar

Joined 5 years ago

Strange Location but Cute Space. Adorable place but dear god, where do you park? This has got to be one of the oddest locations ever. It's very deceiving because it almost looks like you can drive into the restaurant because it's located at the end of a steep driveway within a commercial office/loft space. It's hard to find on your first try (if you fiind parking) but in the summer with the doors open and breeze coming it it feels like the Secret Garden. I love the umbrellas on the ceiling. The menu is really small and the food was fine but nothing extraordinary. Whatever you do, don't bring your elderly grandmother here for brunch because she'll survive the walk down into the space.

Doesn't Recommend

MarkWA65

Joined 5 years ago

This Boat Has Sailed.... I have had the January 2008 issue of Seattle metropolitan magazine sitting on the kitchen table now for

several months and I love reading about the best breakfast hot spots in town. Each month my girlfriend and I take some time to choose one of the restaurants for a Sunday breakfast. Based on the photo in the magazine of an open face bacon, tomato and cheddar sandwich we chose The Boat Street Kitchen.

Finding the restaurant wasn't as hard as I had thought it might be but it is tucked away slightly. The woman at the counter was friendly and informed us the wait would be 35 minutes. Some 55 minutes later someone came around and seated us.

The atmosphere of the restaurant nice, except for music that seemed completely inappropriate for breakfast dining. The sound of french horns and tubas was starting to give me a headache as I looked over the menu. To my astonishment I could not find the delicious looking bacon delight from the magazine.

When the waiter finally got around to our table, now 75 minutes after arriving, we asked about the bacon

sandwich. He informed us that they didn't have it on the menu today and informed me that the chef would not make it for me.

We ordered other dished, and received them now a full two hours into the experience, only to find that the

dishes were bland, cold, and felt uninspired. Our waiter never once smiled nor did he ask us if we needed any refills of coffee, he took our plates without asking if we were done (we weren't), and not once during the dining experience did he ask us if we enjoyed the meal.

By this point I was quite unhappy with the service and food in general so I left an appropriate 75cent tip.

The waiter then ran out of the restaurant after me and yelled "hey buddy sure you don't want any change".

Needless to say, I will never get to taste that bacon sandwich and I hope by writing about this experience I can help someone else avoid the same mistake we made this past weekend.

Recommends

joecoco

Joined 5 years ago

Excellent French food in a casual but sophisticated atmosphere. I've been to several of the top French restaurants in Seattle and this is my favorite. Nice variety on the menu and consistently good every time I go. It's kind of in a strange location, a bit hard to find, but worth it.

Recommends

BookgirlMC

Joined 5 years ago

Private dining catering. Had a private dinner on a busy Friday evening but you wouldn't know it by the attentive service and excellent food we had. They were very easy to work with setting up the entire business event. They offered guidelines but were willing to work with me on my requirements - I've set up lots of events and they were by far the easiest to work with. And then the food - oh my gosh! We had a cheese plate that was exceptional - candied chestnuts and pickled grapes and pate - so smooth and creamy! Our mixed green salad had fresh blueberries and goat cheese I think. The brisket was perfect as were the crabcakes. The flourless chocolate cake was out of this world. Would use this restaurant again for an impressive business function again and again - its different enough to impress but because they do it so well - you can relax and enjoy the evening too.