2101 Ne 129th Street, Vancouver, WA | Directions 9868645.714468 -122.650575
Neighborhoods: Pleasant Valley
Completely sold – I'm mildly skeptical of dentists but in the case of this clinic I'm completely sold.
Professionalism – Their professionalism and patient care exceeded my greatest expectations. My highest reccomendations for all dental care.
Professionalism – Their professionalism and patient care exceeded my greatest expectations. My highest recomendations for all dental care.
Dentist was very friendly and the office setting is very relaxing:) his staff was very friendly and helpful whole time i was there from the moment i stepped foot inside the building. looking forward to my next cleaning
I love this office. They are very nice, and the work gets done quickly, I feel comfortable here. I recommend them.
Very friendly – This is the friendliest dental office we have ever experienced.
Terrible – I had a terrible experience with this dentist. They are a greedy company. They didn't bill me correctly. I got a bill more than 1 year after all service was done. They claimed to wrong insurance company and they hide their mistake. The receptionist is useless and office manager is a liar. Recommend not to go to Bright Now! Dental.
Look Elsewhere for good Dental Care – The Bright Now Dental office on SE 164th in Vancouver is very expensive for the quality of dental care and administrative services. For cleaning and X-rays, they charged $224. If you're lucky, you'll see an actual dentist for about 30 seconds. They always charge my insurance for a propholaxis cleaning (same basic cleaning I've always received) and the insurance never covers the entire cost. I did get reimbursed for one such charge, but it took the better part of a year. They have a high turnover in staff. The money you pay is going to the corporate executives - it's not going for quality dental care. The company is rapidly expanding. Bright Now Dental is the Walmart of dental care. Beware.
Inept at billing, insurance processing, and customer service – The company is totally inept at insurance billing. I am awaiting an undisputed refund for a double billing going back one year. To compound the double billing issue I was also billed at a non Preferred Provider rate. Most recently the delay excuse is, "the check is lost in the mail." As the retired Postmaster of Portland, OR I find that to be incredible. Of the $600 originally owed to me, a balance of $92 remains. I did receive two checks for partial refund. Though the amount still owed is insignificant, the principle of the thing and my time to deal with this incompetence is not. My advice to this locally owned and operated franchise owner, "take a business class on customer service." I am changing dentists!
Editorial Review – Affiliated network of independent dentists, utilizes the same administrative, financial and marketing services, to provide greater patient care and affordable prices.
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