Raleigh >Doctors > Iatria Inc
8020 Creedmoor Road, Raleigh, NC | Directions 2761335.896989 -78.680525
You don't matter - only your money counts! – I created an account @ Citysearch for the sole purpose of writing this review concerning Iartia Day Spa @ the Creedmoor Road location. To have one bad experience, well it happens. Two - shame on you . But to have three horrible experiences is definetly a reflection on the extremely poor management and staff of this location. First let me explain that I only went back the third time because I was given a Gift certificate!! I visit spa's on a regular basis for waxing/threading and massage. I had been seeing a particular person for waxing (brows) on a regular basis - during one of my visits they put me with someone new, even though I specifically requested my regular staff member - and gave me a difficult time stating that I never requested her. (Now we all know that once you find someone you trust - we stay with them!!) OK - we'll overlook this time - Next I went for my first exerience at a bikini wax, and was horrified! I was rushed in, even though I tried to explain that this was a first for me. The woman that did my waxing appeared to have been "jacked up" on caffeine or something, because she never heard what I wanted and went so fast that the next thing I knew she had ripped everything off - up top - leaving hair only underneath!! Had I wanted a brazilian - I would have asked!! When I called the manager after I got home - she offered me nothing except to come in and have the rest finished - but I had to pay the full price for a brazilian even thpough I had already paid for the "so called french" I was appalled!! I then went back yesterday, to have a bikini wax only because I was given a gift certificate - I spent 15 minutes on the phone, two days before, with them - relating this horrible prevoius experience, as we went through staff members until the representative and I chose the "best" person for this. I walked in for my appt & they switched me to someone else, without asking me, calling me or considering me. Go somewhere else!!
Too expensive – It's been about a year since I had any services at Iatria because I am simply not impressed with the atmosphere but I really needed a facial and at checkout was shocked how much they had gone up. $99 for a simple signature facial....WOW! That is way too expensive and one more reason I won't go back. I get massages & facials on a monthly basis and Iatria is by far the most expensive for nothing very special.
Go see Meri – Meri is an amazing talent. What a gift to all the tired and overworked souls out there. She is a great therapist and an awesome energy to be around.
Terrible Massage – Absolutely horrible experience. The therapist had no idea how to give deep tissue massage. At one point she actually used my back to balance her weight! The feedback I gave them came back to me through another customer, whom they mentioned me as arrogant complaining customer. Never ever stepped foot in this place again.
Iatria Day Spa – The atmosphere was very relaxing, but the atmosphere did not reflect my service. The massage therapist was not into it, nothing about the massage was rythmic, or relaxing. I felt that it was not only a waist of my time but also my money. I have never heard that you could be too tight to massage, after all isn't that why you get a massage? I recomind that if you want to recieve a good massage look elsewhere.
wowzeers! – Hey if you need a message, then this, by far, is the place to go. I don't know about anyone else but I had a wonderful experience. I mean just wonderful. really really wonderful. fantastic. great
I love this place! – Massage - facial - pamper me perfect! I have traveled quite a bit - and sampled other spas in other cities - but this hometown spa is the best - staff is wonderful - services are perfect - to my taste - and they care enough to find out what my expectations are and meet them! Love this place!
Not Worth the Time or Money – I had an all day package as a gift. I chose the newer downtown location as it was closest to me. When I arrived did the normal thing, then the young woman taking care of me first takes me in the room and proceeds to give instructions without telling me what I was having done. I felt rushed and was not always told what I was having done when I was being taken into another room. I was not given a pillow for under my legs for anything but the massage. By the time I had my massage, my back was hurting so much from having to lie flat for so long for so many things. The person doing my wrap had never done a wrap before and slacked on the head massage. I had a bad reaction that showed up after I got home to the facial and or oil on the face pillow during the massage and was able to get a hold of anyone because they were closed already. My pedicure looks good, my manicure was ruined when I took a shower because it was not dry even though I was told it was dry. When I called on the Tuesday (the place is closed on Sundays and Mondays) and let the person know I had to go to my dermatologist because I had a bad reaction to either the facial or the oil on the face cloth or both, she did not care and did not offer to get a manager or owner on the phone with me and proceeded to tell me that the product I had bought (serum for my face) and wanted to return for fear of it causing the bad reaction wasn't used in my facial which in fact it had been. I had a french bikini wax as well that seemed great, until the next day I noticed a whole area on my leg that was missed. I have been to other spas that had problems but after having a skin reaction on my face to a product and no one at the spa acting like they cared, when I know other spas get very concerned if someone has a reaction, the other spas with their minor problems seem the best place to go. I was extremely disappointed in the lack of care and lack of experience and will never ever go back to Iatria again.
Best Ever! – I have spa hopped all over the US. Michael gives an excellent hot stone massage... I was a little nervous about seeing a male therapist, but he put me right at ease. They just need a fleet of wheelchairs to roll you out of the rooms after treatment!
incomplete services – Felt rushed through my waxing service, and felt that it was incomplete compared to other spas I've visited. No use of a tweezer to get stray hairs left behind, no offer of skin lotion ... other spas do that as a standard part of a wax service. Also, the atmosphere seemed more like a doctors office than a spa. Would not recommend to others.
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