Massage >Soleus Massage
665 Third St, San Francisco, CA | Directions 9410737.779348 -122.393349
(Sat-Sun 10am-5pm by appointment only)
Neighborhoods: Mission Bay, Central East
awesome massage and a great person – I don't understand all the negative reviews. I have been a client since Diane started her business. She is attentive, and thourough with her massage. She is more than reasonably priced and has been the best mt i have worked with.
She is currently out of town due family issues. I highly recommend her!
Stood me up. Left me hanging. Ruined my day. – I made an appointment with Diane for Saturday at 2 PM. I called her number on Saturday morning to confirm, but was dropped into voicemail and left her a message. I went to her location, and was expecting her to greet me outside the entrance as she promised, since there's no buzzer -- you need a key to get in. She wasn't there, so I called her again to confirm the address, but again, got her voicemail and left her a message. I re-checked the address using my phone's internet connection, and I was indeed at the right place. 40 minutes and two voicemails later, no call back, no Diane, no massage. Now, over a day later, still no call from her to explain herself.
After returning home, I did an internet search on Soleus Massage and found this set of revealing reviews on Citysearch. Before my review, Diane had 9 very positive reviews, and 2 reviewers complaining about having been stood up like me. I can only conclude that Diane is a very talented masseuse, who, most unfortunately, can also be very irresponsible. These cannot all be misunderstandings; the previous reviewer was right: it's a pattern. Moreover, she has demonstrated acute immaturity, as evidenced by her stubborn denial of any accountability in her rebuttals of the two negative reviews. One such head-in-the-sand rebuttal is likely to follow this review shortly. Note to Diane: you *really* do have a problem meeting your commitments, and your business will continue to suffer until you deal with it!
Moral of story: buyer beware, she may well stand you up; but if she doesn't, you're apparently in for a good massage. I, for one, will be seeking other massage providers.
Great Massage at a Great Price – I have been seeing Diane for over a year now and I have found her both very professional and talented. I highly reccomend when you need some deep tissue work at a price you can afford.
stood me up too! – Highly unproffesional. She called my home # day of my appointment to ask me to call to re-confirm my, already established, appointment, she didn't call my cel which I had given her in case of problem on day of appointment, didn't even leave a note on her door. I'm left standing at her door wondering where she is. Called her # got cel phone. Stupid of me to have ignored the review of the other client she left standing at her door. I would say this makes it a pattern. I live in Oakland, I'm an older woman with back pain, sure spoiled my day.
I'm sorry if you did not recieve the message in time. I called at 9am and your appointment was at 2pm. And I wasn't actually cancelling the appointment, I just didn't want your partner sitting in the room watching me give you a massage, as you requested. It would have made me very uncomfortable. I just wanted a call back to confirm this was OK with you still...but I never recieved a call back from you.
Blew off my appointment – Called left a message. called back 24 hrs later. Made appointment for 1 pm. Waited at office outside door untill 1:30pm. Called left 2 messages outside on cell phone. Still no call back. Very unproffesional, at least call and explain the situation if going to be late or no show.
I am sorry if there was some confusion. We scheduled the appointment and then you called me back later that day and left me a rather odd message saying never mind about calling you back but obviously I am too busy to see you so maybe you would call me back another time? I didn't show up because you cancelled.
Editorial Review – Individually tailored messages combine deep tissue, Swedish, trigger point, Shiatsu and stretching techniques to suit clients' needs.
Oasis in SOMA – Absolutely love it. It's great to get up from a late afternoon massage and look at the SF Skyline while being 100% relaxed.
AWESOME MASSAGE! – I just wrote a review saying how great a massage she gave and it never went through...so I'm going to keep this short...shes GREAT.Go she her. If you like deep work you'll love her
Highly Recommended! – An all round pleasent and affordable experience.
A real must for anyone who's in San Francisco!
What are you waiting for? – I've been going to Soleus for almost two years now and I feel less stress and tension in my life now which is great. Go book an appt today just don't take my time slot.
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