1620 S. Milwaukee Ave., Libertyville, IL | Directions 6004842.253307 -87.945651
Mon - Fri, 7:00am - 6:00pm; Sat, 7:30am - 4:00pm
James Won was exceptional. Very easy to work with and straightforward. My wife and I had looked at literally DOZENS of vehicles, all very similar in price and condition but few of the dealers we had met with instilled enough confidence in us to buy. James was very accommodating and considerate of our time. When it came time to talk numbers, needless to say we had done our due diligence. We settled the deal in half an hour and drove away extremely satisfied. Highly recommended.
Provided great deal at a great price. Very considerate and also very calm in providing necessary information. Also, James Won gave me clear information by comparing other possible options in regards to trade-in and sales. Very informative. Very nice guy!
I had a great experience purchasing a 2014 Acura MDX from Acura of Libertyville. James Won was very helpful and was able to work with our budget. He was courteous, informative and helpful. We were in a hurry and did not want to spend the whole day at the dealership, and James was able to give us a great deal and get us out the door in a new car quickly while making sure we received all the information we needed.
After deciding to purchase an Acura, I first researched Acura dealerships to find those with best reputations, highest Buyer ratings, and ease to work with. I reached agreement on best price and details for a 2014 Acura ILX from Acura of Libertyville's Luigi Miceli on the Internet within a week or so. Then, I just had to visit the dealership to shake hands, pickup the car, and complete paperwork--- no pressure. Luigi was straight forward in email correspondence as well as in person---professional and easy/great to work with. I would ask for, and buy from him again, and recommend him. I also completed the paperwork detail with Joe and customer service survey with Jerry, who also were pleasant and efficient/fast. My ILX is a quality and enjoyable/fun to drive luxury car. I also test drove the TSX and that was the same driving experience. I would buy from Luigi Miceli and Acura of Libertyville again and recommend to family, friends, anyone interested in an Acura.
HAPPYACURA - EXTENDED WARRANTY – Decided to get an extended warranty for our Acura MDX and Acura of Libertyville team has exceeded our expectations again- best price for all original Acura manufacturing warranty for our car
Amazing Customer Service – Hands down the best customer service I have ever had at a dealership i wasn't sure on what car to chose and Eric Leys Helped me from start to finish. He didn't make me feel like i was wasting his time which in this day and age is very easy to make someone feel like that. I even got my favorite color car the same day. So happy... Everyone needs to go to Acura of Libertyville.
Quick and good service – I was shopping for used car and stop by Acura of libertyville.I did purchase used RL from James Won,he was strait forward and fast.it only took little over 1 hour to do paper work and car was ready to drive home.He knows what he was doing,good dealership and very good salesman.I recommend Acura of libertyville.
Friendly and knowledgeable staff – As soon as i walked into the Acura of Libertyville dealership I was greeted by Juan, a very friendly associate. I did not purchase my vehicle on the first visit but regardless everyone at the dealership was very friendly and understanding of the fact that it was a big purchase for me and needed a day to think it over. Overall I would say that Acura of libertyville is a great place to do business with.
Great experience from day 1 and still great – From the 1st time I Walked into the dealership and four years later it keeps getting better. Jerry greeted me and did every thing to make me feel like I was not wasting his time even though I told him I was just getting ideas. I did not know what I was even looking for. Several followup calls and invites back, I got to lease my new TSX. Every time he see me in the waiting area, he stops and talks, with me and my kids. they are always adding something new to make it more comfortable.. Would not go anywhere else.
Awesome car buying experience. – Acura of Libertyville is not your typical high pressure dealership. There is a very calm and relaxed atmosphere in the hole dealership. I had gone in to get some info on a car and was very impressed with how professional the sales man was. I told him that I'm in the market for a new car but am not buying today. He understood me and respected what I had to say. Few days later he called to thank me for stopping by their dealership and to follow up with me witch was good. Came back and bought a car and I must say the car buying process was painless. I would strongly recommend Acura of Libertyville for car buying needs.
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