Napa >Event Planning > 1st Classic Limo - Sonoma/Napa
Industrial Way, Sonoma/Napa, CA | Directions 9455838.304722 -122.298890
Worst service EVER! – BEWARE: do not use this limo provider!!
6 of us girls went on a winery tour in wine country. The driver never told us we could not exceed our hours, nor did he tell us that he was nearing our drop off time..(I've used this service before and in the past they have allowed us to go over, we simply paid the driver OR they would give us ample warning to timing) We were supposed to be picked up and dropped off in San Francisco. We were still in Napa when the driver told us that he would not be able to take us home! He had a group that he needed to pick up for prom in Walnut Creek so he dropped us off at the BART station! NOT ONLY THAT but they charged me an additional $99 for going over when they has already charged me $92 for gratuity!
I called to complain! The manager told me that we were warned when making the reservation.. I wasn't, and I have a fantastic memory so I would have remembered this and shared with my group. He also said that we broke the A/C which again was not true.
They asked me to email a complaint..no response, it's been 2 weeks.
BEWARE - DO NOT USE THIS COMPANY!
Editorial Review by Citysearch Editors – Offers chauffeured transportation services in the bay area, from Napa Valley winery tours to airport transfers or weddings to business meetings.
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