Tanning >Unique Tan
27640 Marguerite Pkwy, Mission Viejo, CA | Directions 9269233.561591 -117.658350
Best Tanning Salon EVER!!! I have been tanning here since it opened in 2000.
I have never had better service at a tanning salon as I have had at Unique Tan. Everyone there treats me so well, but that is not the only reason why I love tanning there. I have tanned at alot of different places before I found Unique Tan, but only they offer everything I need and want. the perfect way to relax after a hectic day. Thank you guys for everything you do
How to lose loyal customers and alienate people... – UPDATE: I spoke to the owner and she has made things right by me. I have changed my ranking to 4 stars. This was my original review:
Absolutely horrid customer service! I have been a customer of this chain of tanning salons for over 10 years and I have spent tons of money at this particular location. And if there is one thing I am, I am a good, loyal customer to have. I buy all the top of the line expensive lotions and the highest end bed packages and I tan often plus buy the Mystic. I'm a model... it's my job to be tan when I have photoshoots.
I moved to LA but I just came back and tried to tan here only to find out that there is a new owner and someone has made a big mistake on my account. This place has tans of mine that I have already paid for that they are holding hostage. The owner refused to honor them and said that I owe HER money on a balance for the previous owner. This is absolutely not true. I paid for all of my tans up front. I even paid money for tans that I didn't get to use for 5 months because I was stuck on the monthly unlimited plan of $99 a month for a year. I moved to LA but I still paid all of that money anyway. I watched the money being drawn out of my checking account every month but there was nothing I could do because I had signed up for the plan. Anyway, something is obviously wrong on their end but I wasted a half hour arguing with the lady with the short blonde hair to no avail. She would not even let me buy a single tan until we got the issue squared away. And she made me late because I had to drive all the way to another place to tan. Not happy!
Use caution when buying any packages here! And heaven forbid something goes wrong because I just learned the hard way that this place's NEW policy is that "the customer is always WRONG!"
It is apparent that this lady has no clue how to run a business. She just lost mine. Not to mention, I'm going to tell everyone I know not to tan at Unique Tan. Can you tell I'm just a little bit upset about how I was treated?
Love my tan! – This salons rocks! I had 1 week to get my tan on before I left for Cancun and they did it. I feel great! A friendly staff who knows what they are talking about. See ya-all soon!
My Tan is Awesome! – I just got the greatest tan I've ever had in my life....I double dipped, meaning I did a high end tanning bed and then did a spray tan, and am I ever dark! Nobody has ever told me about doing this before, and did I ever get tanned. The staff are great and this is also the cleanest tanning salon I've ever tanned at before as well. Nice to find a plae where they take tanning seriously and the people working there actually care about my tan!
Wow - I was blown away! – I've never tanned before but I decided to get a spray tan for a huge family garden party. I was really nervous and felt pretty stupid going into a salon. The first salon I went to, the girl who said she was the airbrusher looked like she was 12 and her tan was horribly orange, so I ran the other way. A friend had told me about Unique Tan before, so I went there and what a difference. The girl who was the airbrusher was older than 12, just so professional and her tan looked great, so I overcame my fears and got airbrushed, and did I look fabuloust! Its been a week, I still have a tan and feel just so good. This is one place where they know what they are doing. Cool salon too as they have a whole bunch of funky jewelry purses I've never seen before!
My Tan Rocks – After tanning for five years in salons all over the place where the staff didn't know anything about tanning, it was really nice to go to a salon where the folks working there actually knew something about tanning and seemed to care about me. I learned more about how to get my troublesome skin dark and protect it the day I was in there last week than I've learned my whole time tanning. I finally found the right bed and the right lotion whereby I actually tan instead of burning myself to a crisp!!! The prices are about the same as I've paid everywhere i've tanned in Socal, but at least these people know what they are doing, and I'm definately coming back.
Thank you for saving my wedding day!! – Went to another salon to get sprayed tanning and it turned out awful! And I was getting married the next day!!! I called up Unique tan they got me in right away and fixed it. I was so happy with the results and how helpful the staff was. Thank you from the bottom of my heart ladies for saving my wedding day, I did not know what I was going to do, but you made it all better. I AM a customer for LIFE now!
This place is great – I've never tanned before in my life, so at the urging of my wife, I checked out Unique Tan as I needed some color for a wedding I'm going to given I'm so white from working in an office all day. The staff were great, knew what they were talking about, and didn't make me feel like an idiot or really uncomfortable. I've tanned 5 or 6 times now, and thanks that funky bed I use and some lotion they hooked me up with, I'm tanned as ever. I had no idea how relaxing sitting in one of those beds can be either. I absolutely love it, and these folks were great to me and sure helped me out a ton.
Best Spray Tan Yet – I just got spray tanned yesterday and and did the girl spraying me ever do a fabulous job! I'm really dark and just the right color with no blobs or drips anywhere; and even my hands and feet look great whereby you can't even tell I was sprayed. I've been sprayed before, but I've never looked like this as the girl who sprayed me obviously really knows what she is doing. I'd highly recommend anyone who wants to look fabulous see Meg and get a once over!!!
I Love My Tanning Salon – I've tanned at Unique Tan for awhile, and recently I've tried a couple of other salons to see how the other half lives once my package ran out, and what a step down the other places are. The Unique Tan in Mission is huge, beautiful and looks like my house!!! The other two salons I went to were small, dingy and the girls seemed bothered by my coming in and distracting them from their Facebook account.. The result is that I've come back to Unique Tan and the staff are all new but really bubbly, there are a lot more lotions than there used to be, and the beds are great. I"m just so happy to be back in my salon!
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