American Laser Center

(866) 632-7181

14815 A Southwest Freeway, Sugarland, TX | Directions   77478

29.629259 -95.592293

 
Hair Care, Fraxel, Skin Care  more

Payment Methods: American Express, Discover, MasterCard, Visa

Neighborhoods:

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From The Owners of American Laser Center

American Laser Centers is the nation's largest and most experienced provider of aesthetic services. Call for a free consultation today.

Reviews for American Laser Center

Doesn't Recommend
1.0
over a year ago

100% NO RESULTS!!! - REPORT TO FTC!!! – Everyone Scammed Needs To File A Complaint To Federal Trade Commission (FTC) & State Attorney General. Or else they will continue to get away with this.

Doesn't Recommend
1.0
over a year ago

American Laser Centers are a SCAM!!! – I paid $4500 and saw absolutely ZERO results. Then the manager at the American Laser Center took it upon herself to charge my GE Credit Card an additional $500. I asked her to reverse charges for the $500...She did not and the corporate office is claiming ZERO REFUND POLICY. WHAT??? They can charge my credit card as they please and not have to give the money back???? TOTAL SCAM!!!!!!!!

Doesn't Recommend
1.0
over a year ago

HORRIBLE SERVICE, HORRIBLE PEOPLE!!!! – I went to american laser when our secretary recommended it. I went only to get a consultation and after the initial "advice" they pushed me into getting a package with them - which not to mention is VERY HIGHLY overpriced compared with other services in Houston for the exact same quality. American Laser claims to have the "best" service out there which I do not agree with. After purchasing the package for a HUGE amount I went for my first treament and realized it was a very big mistake. Their service is the worst of all. They are not as nice as when you go in for consultation or till you get your package. I fought with them to get my money back which ended up in vain. They do not give your money back. I stopped making payments and complained with care credit and after 12 months of to and fro and with legal advice I got partial amount back.

I would NEVER recommend this place to anyone. There are several other places who can provide same or better quality for much less price. Please do your research before you pay your $$$ to any laser center.. definitely avoid american laser.

Doesn't Recommend
1.0
over a year ago

Be Aware, you may not get what you pay for. – I originally went in for a consultation at the location on Southwest Freeway. I felt the price was more than I was willing to pay. Then months later they called me from their new location off of W. Airport. They offered me what I thought was a good deal, so I signed up. At first the treatments (photo and micro) seemed great, they even treatment me like at a spa. But mid-way through my treatments they started giving me quick treatment and did not apply any lotion to protect my skin after leaving. I mentioned it to the manager, but she did nothing. I was at my second from last treatment and was told I would have to wait 5-10 minutes for a conference call from Corporate. I said if I have to. That turned out to be a 45 min wait, I was on my lunch break and had to leave when they finally came out. About 20 min into my wait another client came out and asked where did they go, they had left her in the room half way through her treatment to take a quick call. She was angry and knock on the door, one came out to finish her treatment, which I'm sure was rushed. I complained about the wait, the manager apologized, but really did not seem to care. I asked how could corporate have a call when clients were waiting for their appointments. She just shrugged. Corporate does not care about their customers at all. They make sure to let us know do not be late or cancel too late or we will pay. I am in the process of trying to get my money back. I was told I will not get any back for whats left on my package, and will loose 10% on the new package I just purchase two weeks ago. If I get that back at all. Boy, was I stupid to buy a new package. Please be cautious if you do buy.

Doesn't Recommend
2.0
over a year ago

Hair Removal – I originally went in for a consultation in January 2006. I had won a discount on a package from a bridal show. I went in and had a consultation with the manager there. The office looked very nice and the staff was very friendly. The manager was very thorough and answered all of my questions and gave me detailed information on what to expect from the treatments, and also did a test spot for me. The prices were very reasonable and the manager also explained how the 2 year gurantee works. I thought it sounded great, and I wanted to purchase the package, but my credit was'nt very good and I was denied the financing. The manager offered to work with me on payments, but I wanted to just pay everything up front. I told her that I would pay for the package once I got my income tax return and would contact the office in April. Well I called the office to purchase my package, and the manager was not there any longer, I was disappointed because I felt very comfortable with her. The person I spoke with claimed to be a regional manager, and she swore she could give me a much better deal. I came in to meet with her and had a second consultation, and she tried to charge much more than the original price quoted. At that time I decided not to purchase the treatments because I felt uncomfortable about the whole situation and she started to pressure me. The whole experience was much different than the first office visit. Thats when they lost my business ! About a month later I received a phone from American Laser centers about the pricing specials and another discount, but I will not go back to that office. I can see why the clinic manager left the company, be aware of company's that have high turnover ! They do not seem to value their empolyees or clients, especially replacing nice staff with pushy and rude ones that only care about your money, and don't even acknowledge the original reason for your visit, unwanted facial hair !

Doesn't Recommend
1.0
over a year ago

very manipulative company – I went into ALC and signed up to have a few packages done that totaled $5400. I knew it was pretty steep but I have been wanting to have it done for a long time. I didn't mind putting the money down if I thought what I was getting was worth it.

I even referred two of my friends to the place who ended up signing up to have stuff done as well.

I was extremely upset when I found out that they got charged less than half of what I was charged for the same exact thing. I felt very deceived.

When I called the sales woman back to ask her why I was charged so much more she acted completely clueless and told me I was wrong. Did she think that we don't talk to each other?

I then did some research on them and found out they were being sued for fraudulent practices all over the country. I felt so dumb for not looking it up before I signed off $5400 of my very hard earned money.

Doesn't Recommend
1.0
over a year ago

THEY RIP PEOPLE OFF, DO NOT BE TRICKED BY THEIR CONNIVING SALES TRICKS! – PLEASE BEWARE OF SUGAR LAND AMERICAN LASER. The sales people at this place are EXTREMELY deceptive! DO NOT THINK YOU ARE GETTING A GOOD DEAL. Basically they give different prices to different people depending on how much they think you can pay! Im sorry this is America, I thought we are supposed to have fixed prices. Do not trust a place where you have to negotiate pricing! Two of my friends and myself signed on to get deals. Basically Friend A was given a price and Friend B wanted to do the same thing as Friend A and two ladies at the SAME LOCATION gave Friend A a price that was $2,000 more than Friend B for the EXACT SAME PACKAGE! So PLEASE beware. They try to trick you by giving you fake discounts to make you think they are saving you SOOOOOO much money. That is so NOT true. An individual there ( I wont say names) is EXTREMELY RUDE. Basically I tried to get refunded before i even began services because i do NOT want to deal with such conniving sneaky sales people. She denied me a refund ( i didnt even go in FOR ANY treatments) and when I keep trying to explain to her the situation how she and another individual gave each of my friends prices for the EXACT same package that differed by TWO THOUSAND DOLLARS she flipped out on me... she was VERY RUDE and hung up on my FACE! Its okay though I got my money back by disputing the claim with my credit card. PLEASE BE CAREFUL! They try to act suppppppppper sweet and DO NOT FALL INTO THE TRAP OF CARE CREDIT. If you do go for a consultation DO NOT sign ANY papers. Honestly research this place on Google, i am not just one person who is complaining... there is even a petition against them for being so conniving...

Recommends
over a year ago

Offers laser hair removal and skin rejuvenation treatments that target pigmented lesions, spider veins and help to eliminate fine wrinkles. – In Short
This nationwide chain of FDA approved hair removal, FotoFacial and microdermabrasion specialists boasts certified technicians and an on-site board of medical directors. Stop in for a free consultation about facial skin treatments, cellulite therapy or hair removal and discover the benefits of not having to worry about costly regular waxing appointments. Clients can count on the latest technologies, convenient appointments and the security of consistent treatments throughout all of ttheir locations.

 

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