Brooklyn >Bars & Pubs >
Pubs >Harefield Road
769 Metropolitan Ave, Brooklyn, NY | Directions 1121140.714746 -73.943383
Mon-Fri, noon-4am; Sat-Sun, 11am-4am
Horribly negative experience – After being a Harefield regular for over a year, I can honestly say I wont be returning anytime soon. I have never had such a negative, degrading experience as i had today with their female daytime bartender. The degree of unprofessionalism and outright unprovoked hostility she exhibited was nothing short of awe inspiring. The whole glorious event began when I gave my friend the wrong amount of money to buy 2 drinks, she in turn gave it to Ms. Smileypants Bartender lady without counting it. Five minutes later the bartender in question finds my friend out back and asks her in a very unpleasant and confrontational tone whether or not she was "planning on settling up with her inside". The amount of money in dispute? ONE DOLLAR. The confrontation was so apparent that it caught the attention of at least 2 other patrons who commented that her approach might have been a little excessive (actually they said "bitchy" but whatever...excessive). My friend promptly went inside and "settled up" for ONE DOLLAR plus tip. She also apologized to the bartender who replied with a typically curt "yeah". After seeing how upset/offended my friend was upon returning to our table, i decided to go inside to speak to the bartender. Doing my absolute very best to approach the situation in the most polite and non-confrontational way, i asked the bartender if i could speak with her for a second and let her know (again, being extremely polite) that she "kind of upset my friend a little bit" and that there "may have been a better way to approach that situation". She instantly snapped back at me with the most sarcastic "Sorry!" accompanied by an equally sarcastic grin. I was so confused by her response that i hesitated for a split second before responding with "wait, seriously?" (because there was no way someone could really be THAT mean for no reason. This is still over ONE single solitary dollar mind you.) She then went into full verbal assault mode telling me that i have no idea what kind of day she had and this and that and that ultimately, she would not apologize. I sensed that she actually enjoyed the confrontation and the opportunity to lash out at a customer, and she really must have because her response was so completely out of line with my initial polite approach, and just well.. completely out of line. Any kind of half-assed 2 second apology would have diffused the situation instantly but she instead chose to berate me and take it to a whole different level that i could have never anticipated. Needless to say I left the bar with my friend in tow, having no intention of ever returning again. Keep in mind this is a bar i go to 3-4 times a week, a bar that i used to love, where i am a familiar enough face that the nighttime bartenders have no qualms teasing me when i order a light beer instead of a "real beer", and a bar that i've introduced a good dozen or more people to. Dont get me wrong, I wasn't expecting any kind of award for being a loyal customer or constantly bringing them new business, but to be treated like the absolute biggest piece of crap ever over one measly dollar and acting as the verbal punching bag for their frustrated daytime bartender was not quite what i had in mind either. I've never had such a negative degrading experience at ANY place of business... anywhere... ever in my life. If you absolutely MUST go to Harefield i highly encourage you to only go at night. I however cannot be so forgiving.
Food Okay - Service Real Bad – I'd been to this place a few times for just drinks, but not for brunch. Let's just say it is not a good place to spend a Sunday brunch. The server did not check on the table after the food was delivered or ask us if we wanted another drink (which were empty for a long time). She dropped off the check without asking us if we'd like anything else, but we asked her for a drink anyway. She told us we were not allowed to order another drink because they needed our table. There was literally one other group waiting for a table, so it was not a huge line. The owner informed us "we focus on turnover" when we asked why were not able to have another drink. I've never run into this situation and I worked in the restaurant industry for quite some time. This place has no customer service.
Anyone giving this place 1 stars is an idiot – I eat here almost every weekend and can say without hesitance this place is 100% the best. I'm sorry if your check got handed to you before you were done smoozing and taking up hours at a table but s#!t happens. And for people to be bickering over those points rather than the restaurants contents itself, realizing they're getting a full brunch meal + beverage + tea or coffee for a flat $12 fee, is beyond words. Grow up, enjoy your meal and quit acting like the world owes you something. This place will always rule in my book. A++
LOVE this laid bar, awesome bar – Just visited this place last night, and I LOVE it. Its cozy, cool, and has great wooden floors, tables, and walls.
They played the Doors, that type of music in addition which added to the relaxed, cozy, and dark atmosphere. The only drawback is a slow, buy funny bartendar this particular evening.
Id reccomend it for a low key, chill night in williamsburg.
We were kicked out after a short brunch – I'll never eat here again - I took my mom here for brunch before she left town, and we ordered immediately after sitting down, and ate quickly. We ordered a second roudn of mimosas, and as soon as they served us they were hovering over our table, asking "can I take that?" as we were still finishing, and then once they had taken our plates they said "you know, you can finish your drinks at the bar" and basically asked us to leave. Very rude - I will not be going to brunch here again.
Worst Bar on Planet – Last night Tuesday August 4th at around 7pm my boyfriend and I entered Harefield Road, a bar in my neighborhood that I have frequented a few times.
The bartender was a 5'5 woman with brown curly hair and some arm tatoo's. I ordered a dirty martini which was met with nothing but disdain and disgust by the bartender because it wasn't a "happy hour drink special." I didn't care about happy hour and didn't go to the bar because it was happy hour. I politely said no big deal...still want the drink. I also asked her to recommend a drink for my boyfriend, who occasionally drinks and can not tolerate a strong alcohol taste. So basically I told her the following: we want to drink a lot of expensive drinks and we don't care about happy hour. Skies the limit for that bartender who was tending bar to maybe a handful of customers at that point.
She rolled her eyes and told me quote, "Look, my job is to make the drinks you want...so order what you want." This was said with condescension and impatience. She clearly did not want to serve us and was absolutely put out beyond comprehension to have to use her brain and also her arms to make us two drinks that weren't just a pull from their crappy beer selection.
I threw my arms and left. I have been drinking for 20 years and never have walked out of a bar due to a bitchy bartender. Really amazed. There is a first for everything I guess.
So my boyfriend walked down to Daddy's which happily served us expensive fruity cocktails until our hears content. We high fived the bartender and tipped heavily and left drunk. Our goal!!!
So if you are looking to drink on Metropolitan off of the Grahm L stop don't plan on going to Harefield Road (which is a bar..a full bar) ever..because clearly their business plan is to not serve the alcohol.
However, please go to Daddy's which is at 435 Graham Ave a couple of blocks of of the Grahm L stop. They are a full bar and will sell you alcohol.
truly amazing event.
My recommendation on Harefield Road. If it exploded I wouldn't even notice.
If I pretend it's not awesome, will it be easier for me to get a table? – Awesome brunch spot, awesome bar. I have been going here for several years, and I highly recommend it. The owner and bartenders are friendly and familiar, and brunch is a SERIOUS deal. $12 for a drink and a delicious meal? Unbeatable. Bar is also a great deal as well! I have noticed some negative reviews here, and I can only assume that these reviewers are trying to thin the crowds so they can get a table faster!
Very unprofessional owner – a friend and i went here for brunch today. we left very upset by the way we were treated. the check was dropped while we were in the middle of our meal, without concern for if we were ready for it or might perhaps want something else. then our coffees and waters were taken away before we had a chance to drink them. we gracefully accepted the poor service and tried to finish our bloody marys in peace. but then we were asked to move to another specific table so they could clear ours off. we did, though we didn't much want to. BUT THEN the owner came and asked us to stand up while he moved the position of the table they had moved us to. We literally had 2 sips left of our drink. it could not have been that urgent. when i said we simply wanted to sit and enjoy the last of our drinks he rudely stated that he just wanted to set up his bar. when i said i was sorry for being so inconvenient, he rolled his eyes, sneered, and said he was used to it. I guess that means all of his patrons annoy him. oh and the food was far from edible. i barely touched it. i recommend this place if you want go hungry and to be treated like a foe.
Local feel, very pub like, dark – Very good place to meet up with friends, extremely low key and unassuming. Great wood interior.
Great Local – I know I'm just repeating what the other reviewers have said, but it is the best brunch deal this side of the East River. Good service, good prices on Scotch and great beer selection. It's a nice place to call a local as well as a nice place to show off the neighborhood to out-of-town visitors.
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