Boulder >Special Trade Contractors > Precision Plumbing Heating Cooling & Electric
5035 Chaparral Ct, Boulder, CO | Directions 80301-335140.065762 -105.203086
Neighborhoods: Goss - Grove, Central Boulder
Precision Plumbing is a great company. They absolutely stand behind their work! We have used their expert services for installing water purifiers and water heaters which have worked flawlessly. No, they aren't the cheapest, but you get what you pay for.
Stay AWAY from Precision!! We had them out to fix our AC a few years ago and they were WAY overpriced (they price by the type of repair, not how long it actually takes to make the repair, and they try and strong arm you into a yearly service contract), then the exact same part that they replaced, failed the following summer and they refused to replace it under warranty because it was barely 7 days after the 1 year period expired. We went with Cooper Heating and Cooling after that and couldn't be happier...in fact it turned out that the guy that came out for Cooper used to work for Precision but got tired of their sales tactics and pressure.
Stay away... I mistakenly signed up for their Service Partner Plan (SPP) thinking I was getting a good deal, they promised "VIP" treatment, annual check-ups and discounted service prices.
Prior to signing up for SPP, I had Precision out at my house twice to give me a quote to service my AC unit and both times they tried to sell me on the most expensive unit and suggested I completely change my system and duct work all together. I was told that if I signed up for SPP I would get a 15% discount on the upgrade. Not only that, while they were out, I was told that my high efficiency Triangle Tube boiler was installed incorrectly and I would need to spend $6k (with my SPP discount) to re-plumb the system. Strangely enough, the technician wasn't familiar with the Triangle Tube and had to go home to do some "research" before providing me with a $6k quote to re-plumb the system, and yes, the $6k included my 15% discount...
Luckily I got a second opinion and was told that everything was fine. My AC unit needed a minor overhaul and the boiler was in perfect running shape and plumbed correctly based on manufacturer specs.
Basically Precision was fishing for work and thought that I was another victim. Sadly, I see their trucks in my neighborhood all the time and I live in an area with elderly couples.
Long story short, I spent $238.80 for the SPP service plan and didn't get a single thing for my money. I just got my renewal request in the mail to sign up for another year, this is the first time I have heard from Precision since I signed up last year. Maybe this is what they meant by annual check-ups,,, they check to see if you will give them more money.
These guys just called to cancel my appointment and said they couldn't book until next week. Not reliable. Use someone else.
Called with an emergency drain clog. They said it would be an extra $150 to come out that night or they could come the next day between noon and 3 PM. They never showed. When called, we were told we were not on the schedule.
Byron was out technician for installing two new HVAC units, two water heaters, and two humidifiers. We was outstanding. His expertise in choosing the correct units for our needs was perfect. He was considerate, respectful, and timely. As an example my second installation was on a Monday morning. I needed to leave right at 8:00 to make a meeting at work. Byron ensured he was on time even though his morning meeting went longer than anticipated. I haven't had one issue with any of the 6 units installed. I highly recommend Byron and Precision
We have been working with Greg on service issues with our heating unit and he is always very professional and on time for our appointments. He is an expert in his field and does a great job explaining the issues. He always takes his time and is never in a rush. He has a genuine concern for solving the problem and we would highly recommend him.
We were very happy with the service that Byron provided. Our water heater and furnace both needed to be replaced do to their age. Byron call just before he came, arrive on time, and got right to work. He was generous in answering all of our many questions. Before he left he reviewed what had been done and explained how to use the new thermostat. He was always polite, professional, and put the customer first.
Just used Tyler C from Precision. A fantastic plumber, knows his trade, very good problem solver and a great personality. Would highly recommend him.
Great service and great water! Tyler came out to help me with what turned out to be a phantom problem (but fortunately didn't make me feel like an idiot for that). While he was here he pointed out some corrosion on my fairly new copper piping and also tested my water for chlorine -- way high. I knew my tap water didn't taste great but didn't know why. Now that I have a whole house carbon filter in place, my water tastes great, and I feel comfortable knowing that I'm protecting my piping and fixtures (not to mention my body) from chlorine damage.
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