Chicago >Food & Dining > Devon Seafood Grill (corner of Chicago And Wabash)
39 E Chicago Ave, Chicago, IL | Directions 6061141.896587 -87.626616
Sun - Sat 11am 4pm
Sun - Thur 4pm 10pm
Fri Sat 4pm 11pm
Happy hour (bar only)
Mon Fri 4pm 7pm and 9pm-close
Neighborhoods: Near North Side, Central
New Staff, Same Owners – While the food was decent, the overall experience was below average. We tried to sit and enjoy a cocktail upstairs before dinner however, the music was way too loud. The bar was not warm and inviting at all. When we got downstairs for dinner, the staff was running around like chickens with their heads cut off. Everything seemed unorganized. Our dinner was the same way. The server did not seem to know what he was doing and the kitchen was a mess. I also heard disgruntled employees complaining to one another about management. I saw that the manager, Tiffany wrote that the restaurant is better now that there is new management and chef. It is very funny to me how she is throwing her co-workers under the bus. This restaurant has always been owned and operated by the Houlihans corporation. It doesn't matter that the management has changed. The culture is the same...and, all the "new" management staff has been trained by the same people that trained the old management staff . Devon needs to take responsibility for what happens in Devon, not blame the people that no longer work there. If this restaurant was great now, I could understand her comments. However, it is still the same mess it was when I dined there in March. If you want quality service and great seafood, go somewhere else!!!
Great for the whole Family – Devon is a wonderful place for some of the best seafood I have ever had. While the editorial review states it's not a place for kids, we had a great experience with ours. Their children's menu includes smaller portions of classic seafood items, like grilled salmon and fried shrimp. And the price was very reasonable. Our kids are not your hot dog, mac & cheese or nothing kind, and it was nice to be able to have them get good seafood without splitting an adult entre.
The service was terrific. Without a reservation, we got a table right away. We had theater tickets and our server timed everyting perfectly so we had a relaxing meal and still stayed on schedule. Whether it's business, romance or a dinner with the kids, Devon is a great choice.
AWFUL SERVICE!!!!! – I was a faithful customer to Devons until this weekend. My boyfriend and I were celebrating my new job and wanted to go to our favorite place. After the meal, he paid with his credit card. Another server named Matthew takes the folder. We get the folder back, but just with receipts in it. We get to the stairs to leave and my boyfriend realizes that he did not receive the card back. He goes back to the table to check and tells our server Dan. Dan begins to look, but to no avail. We are puzzled as to how in a mere 3 minutes you can take a card, swipe it, and then loose it. After 10 minutes of searching, the GM Kevin comes to the table in a less that pleasant mood. He tells my boyfriend to check his pockets and make sure that he did not misplace it, he checked again, and still no card. We wanted to know where the server that took the card was and why did he not come over an explain what he did with the card. Every other server came and said they were looking for it but Matthew. We explained this to the GM Kevin and he explains that he doesn't want Matthew yelled and cussed at. We just wanted to know what happened in that short time span. Kevin them proceeds to tell me that I have a bad attitude and he has already apologized seven times. After all of this, we still have no card, no explanation of what happenend to the card and after we asked, our meal was not comped, nor were we offered any sort of voucher. Just make sure if you go, you pay in cash.
Best seafood, best customer service...ever! – I have never reviewed a restaurant before, but I just had to let everyone who was interested know of my wonderful experience with Devon. I brought a group here for work and we were not disapointed! The service we received before we even arrived was extraordinary. An event coordinator worked with me to ensure that we had the best visit...and we did! The food is the best seafood in town and the atmosphere is very nice. I admit to being very hard to please when it comes to food and customer service, but I was very much impressed by Devon and all it has to offer. Go here and you will not regret it!
Always the best dining experience – Weather it is just the two of us dining out for an evening or if we are entertaining local or International guests we have always enjoyed the best possible food and service at Devon Seafood Grill. Without question, the menu and wine selections offer just the right amount of variety and are certain to please even the most decimating pallet
Runaway Lobsters – Devon is a great place with a great concept, if they can carry out as promised. $5 menu for happy hour 4-7 and then from 9-midnight. The menu includes hamburgers (massive!), great mussels, calamari, bruschetta with goat cheese, etc. It's good food for a great price everyday. However, everytime we come here, we want to get the $10 or $12 (depending on the day) lobster special. By 5:30 they have already run out. And if you think you missed out on the lobster, and want to get the crab legs instead, DON'T. Small portion, hardly any meat and way too salty. You'll spend more time trying to get to the meat than actually eating it. Devon's been doing this lobster thing for a while now. You'd think they'd get a clue and order more lobsters so as not to disappoint their clients. Anyway, other than that, staff is friendly, seating is prompt and i would recomment it. Just get there early if you're in the mood for lobster.
Valentine's Day Massacre – Chicago has some good seafood restaurants with great food and excellent service, like McCormick and Schmicks. Other restaurants like Devon overcharge customers for basic quality seafood and terrible service in a dining room that looks like it belongs on the Loveboat. If only the servers were as attentive as Gopher and Captain Steubing. Our waiter (my girlfriend and I on Valentine's Day) was unpersonable, removed and had serious attention issues ranging from trying to clear our table while we were still eating to disappearing with our check and never coming back with our change. Our Valentine's meal was about as elegant as eating at a stripmall Chilis. (Actually, Chilis might have been better.) When we told the manager about our dissatisfaction he took down all our contact information, apologized and promised us a meal voucher. We still haven't received it. Not that we're still waiting...
I have just reviewed your comments. My name is Kevin Hillsbery. I'm very sorry you had a bad experience in my restaurant. Please e-mail me at firstname.lastname@example.org or call me direct. I would like to follow up on what my managers did not.
Fantastic seafood.... – My boyfriend and I decided to try Devon's Seafood for a date night before a play. The atmosphere was amazing and the wait staff was incredibly helpful. Our waiter explained everything and included all ingredients in the dishes. Our glasses were always full and the food was great. The crab cakes appetizer was fantastic and I would recommend it to everyone. The portions were very filling and it was some of the best seafood I have ever had. If you want a romantic and comfortable date spot I would highly recommend Devon's for any couple.
DeGone Seafood Grill – Devon will soon be DeGone if it does not improve. I took my parents there for dinner and had one of the worst dining experiences. Our waiter was not very helpful as he did not seem to know the food menu nor the wine menu very well. One of our appetizers was pretty good until my mother found a jagged piece of plastic in her mouth. The manager apologized but, obviously did not realize the severity as she only comp'd us for the appetizer. When they brought our entrees out and 2 of the 4 were incorrect. At this point I believe that the guy who brought our food out unleashed some unkind words about our waiter. I will give them credit for the quality of the fish, however, the preparation is so mediocre. It's like driving a Porche, but never taking it out of first. I would rather take my money around the corner to Roy's.
I am terribly sorry to hear of this poor experience with us. We have had a change of management as well as executive chef. I would love to invite you back in to re-experience Devon the way it should have been on your original visit. This is not our standard. Please contact me at email@example.com. I'd like to follow up with you and make this right.
So happy I tried a new seafood place! – Devon is a find. Thank you CitySearch. The location is convenient. The service was friendly. The food...I could write more nice words than you want to read. Repeat of other reviews - Order the crab cakes! They are all crab meat and amazing. The texture and flavor are perfect. The scallops with lobster risotto were beyond delicious! I am so happy to find a seafood place that isn't outrageously priced. I had the crab cakes appetizer, scallop dinner, and glass of white wine. The bill was under $50. You can also get fish simply prepared - meaning you pick the fish and how you want it cooked. I can't wait to go back. It is nice to go with friends or a romantic date.
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