Plano >Restaurants >
Pizza >Brooklyn's Pizzeria
4637 Hedgcoxe Rd Ste 116, Plano, TX | Directions 7502433.085263 -96.792295
Fri-Sat: 11am-10pm, Sun: 11:30am-9pm, Mon-Thu: 11am-9pm
Neighborhoods: Crystal Creek
THE CUSTOMER IS KING! -
Isn’t that the way it should be in a successful restaurant that caters to its customers?
In my opinion, The Customer is NOT a KING at BROOKLYNS OLD NEIGHBORHOOD STYLE PIZZERIA.
My friend and I (this week) were gravely ill after eating Pizza at the Plano location on 4637 Hedgcoxe Rd. We entered during rush hour (12:15) with a total of 3 persons in the store besides us yet we were anticipating a great experience with wonderful tasting Italian food.
Upon leaving (20-25 minutes later) we barely made it back before nauseous/vomiting, diarrhea, sweats and weakness set in. It hit us both harshly at the same time and knocked us both flat out.
The store was contacted…nothing was done and nothing was rectified. At any other well managed establishment and offer would have been made to replace our food or provide us with food vouchers for another time. In their defense, I am glad pizza or coupons for pizza wasn’t offered because that was the last thing we wanted to see. So as expected, I simply asked for a credit to be placed on my card in compensation for the poor experience. You would expect a credit to be a sufficient solution for customers that have been regulars since 2011, but I was confronted with denial in a manner that screamed “lack of customer care.”
In my professional opinion…..there is better pizza out there and you don’t have to go far to find it.
Good pizza – I think it's good. Not great, not bad but good.
BADDDDDDDDDDDD!!!! – BOUGHT TWO DIFFERENT DINERS, THEY WERE BOTH TERRIBLE. NOT EVEN WORTH ONE STAR!!
yummmmmmy! just like the east coast ny style pizza i grew up with. :) – I recently moved to dallas from the northeast, and as a hardcore pizza fiend ive been DYING to find a pie that compares to hand tossed, woodfired new york style pizza ive come to love back home. after a number of dissapointing visits to local pizza shops, my boyfriend took me to brooklyn's.
ive found my pizza! its just like im used to at home - not too thin, not too thick hand tossed dough, with that yummy wood fired taste, fresh roma tomato sauce [not the sugary, processed paste that seems to pass for sauce in some places in dallas], LOADS of fresh toppings, and tons of fresh mozzarella. their cheese is DELICIOUS and i *love* the sauce. the crust is perfect - i dont have any left over! my favorite is just plain pepperoni with extra cheese.. perfect and simple.
I've been to several of their other locations, and they're just as great as the plano one, so dont be afraid to try out the one closest!
Different but Fantastic pizza – I have never been a fan of big pizza chains, but I always liked pizza with lots of toppings and thin crispy crust, not greasy airy dough. This place was amazing. Everything I liked about pizza rolled in one. Reasonable prices and they sell by the slice as well. Very clean and nice restaurant. Nothing like chain places. I've never had anything like the pizza here and I won't ever go back to anything else. This is now my favorite lunch place. Try the stromboli or pita wraps too.
Worst pizza I've ordered in years – I have been ordering pizza in Plano for the past 12 years and tonight I found the worst delivered pizza in the Metroplex. I ordered the Sicilian pizza (thick crust) and their thin crust pizza. It was the worst pizza we have EVER been delivered to our home in the past 12 years. Do not buy their pizza.
P.S. - Good pizza....Cafe Roma, Covino's, Picasso's
Great Thin, Crisp Crust! – The pizza is the way it should be. Crisp, Crunchy, Thin. Great build your own toppings. Skip the pasta, go right for the Pizza.
Editorial Review by Citysearch Editors – Pizza chain location in Plano dishes an assortment of pizza pies and toppings, plus pasta, calzones, sandwiches and more.
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