14 Mint Plaza, #110, San Francisco, CA | Directions 9410337.782725 -122.407749
Neighborhoods: Central East, SoMa, SoMa (South of Market)
The BEST Medspa in the entire bay area – Ok, I'll admit it. I'm age-aware. I have to be. Unfortunately, in my acting career, I'm constantly scrutinized about my appearance, and well, you know, no one who is in their 30s wants to start playing the "Mom" roles, yet. I figure, there's no harm in wanting to look like I'm still in my 20s, now is there? At least I'm coming clean about my vanity :-)
So, I started seeing Craig while he was still working with Dr. James Romano, as my original esthetician was nowhere to be found. I hate change, and I pouted a bit at the time, because I had a nice rapport with the gal who would clean my pores like nobody's business. I was encouraged to give Craig the ol' college try, and I did, after I let several months slip away. To be honest, I was pretty leery when I shuffled slowly onto his exam chair, and felt the bright lights of his extreme close-up magnifying glass...gratefully, he didn't say, "Wow, you look amazing for being in your 40s!"(yep, my skin needed LOTS of work)Craig was respectful, kind, caring, sensitive to the age issue, and had a bedside manner that doctors in the medical field could take a few pointers on. I was growing concerned about the age spots, the blemishes(in my 30s, no less! Isn't that something that falls off when you're pushing 18? Good gawd.)Craig took control of the situation, and started me on a diet of deep pore facials(not the most comfortable when the extraction comes, but I know there's a serious payoff at the end, so stay with me here), and the Obagi facial rejuvenation program.
Now, I'm not a gal who believes in magic, but in the 2 years I've been working with Craig, he has done wonders for my skin. I've actually been carded a few times, which I used to just write off to well-timed lighting, or that my cashier had poor eyesight.
Thank you Craig, Dr.Ellis, and Niko, who will probably be inducted into the customer service hall of fame one day, or San Francisco magazine's list of most stylish, whichever comes first.
The journey has been so fun. Thank you!
Best Medi-Spa – Dr . Tom and Craig are the best ever, I have been there 3 times now and each and every time I'm EXTREMELY happy with their fantastic service. Dr. Tom got rid of my broken veins on my cheeks and nose with just one visit. Craig does the best deep pore extractions and facials. Cannot say enough about them. Nikko is a dream always charming and welcoming.
Reviews don't do it justice – This is the best MedSpa in the Bay Area! They have made me beautiful!! Thank you Dr. Craig and Dr. Ellis.
no more breakouts, amazing staff, always have chocolate! – I?ve tried every product in the grocery store, proactiv and been to 2 different dermatologists and never seen results like these. I went in frustrated because of what another derm. Gave me. My face hurt and was peeling. I sat down with Craig and he really listened! the products he gave me don?t dry my skin to the point of peeling and hurting and my skin never feels greasy and oily either! He wanted me to stop in to make sure I was doing well after a couple weeks. He makes me feel like he actually cares. And did I mention these visits were all FREE!! The only I pay for are products and those aren?t even expensive(especially compared to the derm). I cant wait to get a facial! I recommend him to everyone!
Thank you for your real life experience. We strive for the best possible outcomes through the science of beauty and delivering it with care.
The Best Medi-Spa – I highly recommend Gentle Star MedSpa. All of the staff that I interacted with (Niko and Craig) are very professional and friendly. The consultation and education on skin care products that I received from Craig was excellent. He?s very knowledgeable and knows what he?s doing. Last night, I had my first deep pore cleaning by Craig who is extremely detailed and thorough did a tremendous job cleaning every pore on my face. He also recommended Obagi which will help me reduce with occasional breakouts and brown spots. I look forward towards my follow up appointments and facial. Thank You, again for a great experience!!
We appreciate you giving us a chance to bring out the best of your skin's beauty.
Best Med Spa in San Francisco. – I experienced my second amazing treatment at Gentle Star. Kudos again by me, a very happy client!
I had the 'Photo Dynamic Therapy with IPL' on my chest. Dr. Ellis suggested this treatment because of the amount of sun damage I had on my chest. Since my goal is to fight aging this treatment sounded great. And, it was. NO MORE SUN FRECKLES! The procedure was painless and it took about two weeks to see the end result. Dr. Ellis is a perfectionist. I've had IPL in the past but my result was mediocre (it looked streaky and was painful). Now, I just need to remember to sunscreen.
Patient by patient, we do our best to bring out more of the beauty in everyone.
Best medi-spa, ever! A perfect 10 – The friendly and personalized skin care services at Gentle Star are unmatched anywhere else. Firstly, I had initial consultations, education and great recommendations on skin care products which improved my bad complexion tremendously. Subsequent treatments, including injectables under the expert hands of Dr. Tom Ellis, have reversed the signs of aging and sundamage so remarkably, it truly is amazing what the skin care experts at Gentle Star can do. I was initially concerned about pain and discomfort, but my fears were completely unfounded - the treatments were pain free and in a completely tranquil environment, replete with pillows, comforters and soothing music. Nikko, Craig,Tom and the rest of the team are the epitome of friendliness and professionalism. I recommend this medi-spa utterly without reservation. Thank you!!
Best facialist ever – This review has been a long time coming, but I think the best part of gentle star is the great customer service and both Dr. Ellis and Craig are ready to forgo the timer and concentrate on you as a whole person. Craig, the aesthetician, is like a skin guru who guides me through great skin and who I feel I have bonded with on a more personal level as well (and has shown me the merits of astrology). Before Gentle Star facials were a bit like going to the dentist, and I still have residual fear from past experiences, but they have all made it such a funky, homey, and comfortable environment that the whole clinical aspect has been eliminated. They are honest, open, thorough, result-oriented, and aren't just out to sell you unnecessary products and services, therefore I highly recommend them.
Thank you for such a kind and heartfelt testimonial.
Your new loyal client – I highly recommend Gentle Star MedSpa.
All of the staff (I have interacted mainly with Nikko and Craig) are friendly and knowledgeable. I will continue to go back because over three sessions I have developed a rapport with them and completely trust them to help me restore the look and health of my skin.
Background: I had a TERRIBLE experience w/ another MedSpa on Maiden Lane. The aethetician who performed the extractions on me damaged my skin. I now have ugly marks/scars on both sides of my face and on my right cheek. I regret ever going to this place and it is a mistake I will have to live with for the rest of my life. Craig is helping put that bad experience behind me.
I am using Jan Marini products, recommended by Craig, and I have not had any BAD breakouts. I still get the occassional white heads but Craig has taught me how to get rid of them. I also get some bumps on my jawline and Craig is helping me figure those out. Stay tuned.
I am also using a product that helps me exfoliates dead skin cells and promote new cells to grow. In 2 months, my marks/scars have lightened and mom and sister-in-law (both extremely critical) have noticed a difference. Craig wants me to continue w/ my current regimen before having me try the Skin Peel.
I had my microdermabrasion/deep pore cleansing facial last night on 2/13. Be prepared, Craig is extremely thorough I was there from 4:30-6:45pm.
Microdermabrasion - Was a breeze. No pain.
Deep pore cleansing facial - I know what painful facials are and so to me, on a scale of 1 to 10 (with 10 being Extremely Painful), Craig's facials were a 3. I honestly think he unclogged every pore on my face. I am still red in the nose and chin areas and there are a few spots on my face but I am happy. I know the redness and spots are temporary.
I am tired of looking/trying out new spas/MedSpas. I have finally found a home for my facial beauty needs.
Great science, experience, education, & compassion will help you towards your beauty goals. Thank you again.
Wow - I'm very impressed and will be back!!! – I have to admit, I'm new to the world of "facials". I had one a year ago at a regular spa place and it didn't do anything to me (or my skin).
My girlfriend got me a coupon for a facial at Gentle Star and we went last week. The atmosphere is really nice and relaxing. Craig did the treatment and took a lot of time to give me a 101 on skin care and what he is about to do. Over 2 hours later he removed all the little spots I had on my face and recommended some great skin care products.
I couldn't believe the difference. I'll definitely be back often and take much more care of my skin.
Thank you guys!
We are glad to have helped transform your skin. Beautiful skin is for guys too! See you at your next appointment and thanks!
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