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Jewelry >Bourdage Pearls
3530 N Southport Ave, Chicago, IL | Directions 6065741.946130 -87.664338
M-F 11-7 Sat 10-6 Sun 12-5
Neighborhoods: Lakeview, North Side
Amazing Pearls! – My husband-to-be bought me my first pearl necklace from Bourdage Pearls. It was so beautiful that I wore it on my wedding day! I also worked with the owner of the store to custom design my bridesmaids jewelry/gifts. Whenever I have a special occasion or not, I go to Bourdage Pearls. They have an impressive range of affordable designs as well as the high-end Tahitians and South Sea pearls. Everytime I walk into the store I am amazed at the gorgeous colors and styles of necklaces, rings, bracelets, etc. I want to try everything on! The salespeople are always so friendly, helpful and patient. Recently I was at Bourdage Pearls and they now repair pearl jewelry. I can't say enough great things about Bourdage Pearls. It is definitely one of my favorite stores in Chicago!
Wonderful! – I wanted to share how pleased I am with the pearl jewelry I recently purchased from Bourdage.
I recently bought a drop pearl pendant and pearl stud earrings as a special gift. Having spent hours
shopping both in stores and online for this gift I finally stumbled upon their website and knew pretty quickly that I would need search no further. From the quality of their website (both photos and layout) to
the reasonable prices to the very enjoyable telephone conversation with a member of their sales staff who was both very helpful and genuine, to the order received in timely form, I am very satisfied with this buying experience. The freshwater pearls are lovely and the recipient of my gift is very happy! I strongly recommend this store to anyone as I am sure you will have an equally wonderful experience as I have!
Great Customer Service! – I think the Customer Service was great! I am a bride and went in to have some jewelry custom made and the owner and sales woman went above and beyond what I have experienced at larger jewelry stores. When I went to pick up the jewelry it was ready and looked perfect. I strongly recommend this to brides and people who seek great service and quality.
Horrible Service – I love the jewelry at Bourdage, but I found the service terrible. I ordered jewelry for my bridesmaids, received a call that it was ready, and when I went in with my mother to pick it up, I was told that it was not ready. They did put it together for me - it took about two hours. It was an inconvenience. I don't live close and should not have had to come pick something up that was not ready. I also wanted a pair of earrings made for my wedding. They called me that the mock-up was ready. I called back and left a message that I would be coming in. I spoke with someone and explained that I would be in. When I arrived, I was told that the designer had taken the earrings to photograph them. She was called and showed up about ten minutes later. The sales girl acted like it was no big deal, telling me that it is only a few minutes. Had it been the first time there was a problem, I prehaps would not have cared, but this was the second time that I had been told something was ready only to arrive and find the opposite true. Beautiful jewelry - horrible customer service. I will not be back, and I would not recommend this store to anyone.
Cutest little shop! – I absolutely adore this store! Every time I go in there I find something else I just have to have. I have several pieces from Bourdage and have found them all to be of exceptional quality.
In regards to the reviews posted below, I too went to Bourdage in search of bridal jewelry. I have only positive things to say about the experience. I found the women who work there to be extremely helpful, and one (I think it was the owner) helped me to design some beautiful earrings for my 6 bridesmaids. Not only were they authentic and one of a kind, but they were also a reasonable price. They loved them!
They also periodically have some really great sales...I have gotten pearl necklaces there for as little as $30. Love it!
Best Service - goes above and beyond – To the bride that was upset we couldn't find the 7th necklace. We told the bride that we only had 6 necklaces and it was a difficult color to find. (as the pearls are natural and sometimes it takes years to get that color again). We would try our best and we suggested she try something else so she wouldn't have any problems. We gave her many options and spent hours/days searching for her. Even when we did deliver her 7th necklace - by breaking apart other necklaces to please her....she didn't want to pay for it. We told her that she did not have to buy it - she wanted it for free since it was not the exact color as the others. I am sorry that this bride has chosen this venue to slander a very hard working person. She forgot to mention in her review that I just found out I had cancer that day and I was crying in the back room...when she walked into the store and demanded to talk to the owner. She could have cared less.... she was the rudest and most petty customer I have had in my 10 years in business.
Worst store in Chi Town – Jen-pls change your stars, I want people to not waste their time. Merchandise falls apart and owner has no business in the retail world.
The worst store – Bourdage Pearl, like their jewelry but the worst expreince I ever had. I would not recommend to anyone.
Worst retail experience I've ever had... – Absolute worst retail experience ever...I will never go back and I would not recommend the store to anyone.
Editorial Review – Southport corridor boutique drips in pearl earrings, necklaces, pendants and more.
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