New York >Food & Dining > Craftsteak
85 10th Ave, New York, NY | Directions 1001140.743210 -74.007954
Sun 5:30pm-9pm, Mon-Thu 5:30pm-10pm, Fri-Sat 5:30pm-10:30pm
Neighborhoods: Midtown, Chelsea
Great food Terrible Service – Our waiter failed on so many levels its too much to describe here. Just a taste--no utensils at dessert, when we inquired about ordering the soufle in advance of getting the dessert menus because we knew of the timing he took that to mean we didn't want a soufle. When we asked to speak to a manager no one came by. I had to get up from my table to get utensils from another table.
Good Luck CRAFTSTEAK
place of great stuffs – place of steak.. lots of people visit here because of it great delicacies... i'll never forget this place...
Be Honest – Most people look up to you to be honest in your opinions, allot of you seem to be uppies who expect the world maybe justifiably so but you go a little overboard.
You don't go to Craftsteak for a glass of wine so don't review wine prices, sure it adds to the "over all experience" but lets talk Steak, others seem to think its where God eats, you obviously work there or dined on a Wednesday.
For an over all experience go to Outback, they have a worldwide reputation to uphold and the price cant be beat or even Ruth Chris since you want to throw around money.
Craftsteak seems to me that they are famous in town and so they can act accordingly, such as pale service, cold food hey your at Craftsteak Right!
You want a steak, come to Japan Kobe beef is to me in a tie with black-angus tenderloin as far as perfection and you don't need 4 different sauces to get past the gamy taste your probably going to get at Craftsteak
Also your evening is going to be decided on the date you choose to go, go on a Saturday night = plan for the best expect the worst, Tuesday night less hassle, better service, better food
Hey the place is average at best, and didn't seem to think they had to earn my loyalty hence I only went twice, yes Sat and Tues which justifies this across the board rating of Average
Cold hard food - waiter - what waiter? – I read some of the reviews here and thought they might have been just exaggerations or picky people - but this place is just a culinary mugging. The prices are expensive even by Manhattan standards and the food is just plain awfull. The steaks – their claim to fame – where TERRIBLE. I could have had better food at Outbacks – and gotten free refills on my Sprite. I went there with two friends and we agreed that this place is all name and no food or service. We regularly flip through our Zagats and choose high end places to enjoy a good meal – so as a baseline I think we know what we are talking about. The steaks were tasteless, the sides arrived cold or all beat up (did someone bump the waiter on his way out of the kitchen?) and the service – well, if you come to be alone with a date this place is for you! You would think with all the reviews saying the service is so bad – managers would replace all the wait staff with mannequins and save on salaries. When you see reviews like ‘yum, yum’ you know that is a poor bus boy at the place that was told during a break to fill out a good review to keep his job. Why is this place still open? How long is their lease?
yum yum – Really great place. I've been to alot of fine restaurants in my time and this was quite possibly the best steak of my life. really amazing service, the waiters are always on hand and willing to listen. Beautiful atmosphere and attractive food. Foie Gras was amazing. Order the steak!! the chicken was good but not the best i've ever had. The steak comes with four different sauces that are all really tasty. We got our with garlic confit, which was very tender and flavorful. I'm still dreaming of the meal!
Great Food, Slow Service - Overall Average Experience – First of all, let me say the quality of the food was excellent. The appetizer dish and rolls were out of this world. The steaks were prime and the sauces were great. On food alone, this is one of the top 10 steakhouses i have ever been to.
However when paying $300 for a meal, you are paying for more then food and the poor service left a poor taste in our mouths leaving the restaurant. The servers were very friend and they started off stong, however seemed to disappear after we were served our main course. We were finished eating for about 20 minutes before any server, bus boy, or anyone acknowledged us to clean up our table and move on to desert.
Our server finally brought us our desert menu(after almost 30 min of waiting) and then disappeared again. I finally flagged him down after seeing him at another table 5 minutes later and told him we were ready to order. He said. " I will be right back to take your desert order" and then surprisingly, NEVER CAME BACK. That was it, we decided to say screw desert. Finally, 10 mintues later, another person(probably an assistant server) came and asked if we were ready to order desert and i told him to simply bring us the check.
To top it all off, listen to this. After we told the assistant server we wanted our check, we saw him converge with our main server(who kept dissapearing), who had a confused look on his face. I think he got the hint that we were a little sick of waiting forever after he said " i will be right back". So, upon receiving our check, they had a bus boy bring over a small plate of mini cookies. This reminded me of the concept of "brushing it under the rug". I found it very cowardly and would have much preferred a simple apology and "Can I offer you a complimentary desert"?
I never thought i would say this, but great food can be overshadowed by poor service. Add great service and i would have given this place 5 stars.
WARNING! WARNING! WARNING! – We decided to take a friend to Craftsteak for his birthday. As four guys in our late thirties we have collectively eaten in enough steak houses in New York to know a good restaurant. First FOOD: Steaks range from $40 to $60 ? a bit pricey but we expected great food. Steaks are served sliced so that you can share with others in your group. Great concept - poor executiion - the steaks came out cold. Second the steaks are aged to give them flavor. Our steaks had either very little flavor (aged 40 days) or way too gamey (more than it should be) for 56 days. Next SERVICE: It started when we ordered 2 bottles of red wine. The waiter came around and gave us water glasses! Not a big deal when you are ordering a $10 glass of wine at the bar ? it IS a big deal when your drinking $200 bottles. (FYI: Glasses of wine average about $25). One of our fiances wanted to try a wine by the glass and the waiter poured a glass that was a bit small ? when she asked, the waiter responded in a condescending tone: ?That is our standard 4 ounce pour? - nice. We then proceeded through the meal and encountered a variety of food: great vegetables, cold and hard hash browns, etc. There really was no consistency to the food ? some good (not great) others bad (not terrible). The final touch was when the wife of the birthday guest brought a cake for the party. It arrived at the table with two corners ruined. While serving someone stuck something into it - very sloppy! SUMMARY: Service was unsatisfactory and the food was mediocre - at a premium that is not acceptable. Expect to pay about $150 per person for a steak and one side (not including alcohol). We definitely did not receive the food and service to warrant that cost. For the reviews here of ?great food? or ?excellent service? ? these are either placed by the restaurant themselves or ? from folks that simply don?t know any better. Go to Craftsteak if you want to say you ate a trendy restaurant ? but don?t go for the food.
average steaks – Nice ambience, however, the steaks are average at best and definitely overpriced. The grand seafood platter was also a hype, mostly just 8 oyster and 8 clams with a half lobster and some tar-tar here and there. Definitely not worth the 120$$. The steaks were not that flavorful, and came out room temperature, not sizzling hot as you would find at other steak joints. Also, the worst part, they do not know how to cook a steak! We ordered medium rares, and 1 came out to be almost well-done. Also, the bone marrow served with the steak does nothing more than, try to make the steaks fancy. Also, why serve 4 sauces for the steak, if the steak is supposed to be of high quality and taste. Clearly, this is not one of the better steak houses, although the ambience is nice. I would definetly recommend Ben and Jacks, Benjamins for real, mouth-watering steak. Portions were also on the small side. The sides also were unimpressive. The potato puree is bland, just a lot of butter and a horrible consistency.
Amazing experience!! – I signed up for this site, just so I could rate Craftsteak. Tom Colicchio is awesome and so is the food here right down to the hot and buttery rolls out of the cast iron pan! For the people who placed a negative review, try it again. It was dining perfection!!
Good food, big portions – As a follower of Tom Colicchio and Top Chef, I'd been wanting to try his dishes that centered around "quality ingredients, simple preparation". Incidentally, I was at CraftSteak in Vegas last week and being in NY this week, decided to try the NY version (Vegas restaurant was opened by Colicchio first). Even on a Tuesday night, the place was about 3/4 full. Several waitstaff attended to us, one for water, one for drinks and one that brought out the appetizers and entrees. I originally ordered the Wagyu Tartare but was talked out of it by the waiter as I was having a strip steak for the main course. Instead, I got the Peruvian Octopus which was seasoned well and then grilled (large portion which I didn't finish). The 12 oz. strip steak had great flavor and was cut in to five pieces (for sharing, I presume). My friend had a well seasoned and cooked vegetable plate. The Rosti (like crispy hashbrowns) was a bit burned on one side and the rizotto wasn't tasty. Too many ingredients in the rizotto dish and was eerily green in color. No dessert was ordered as it was late. Total bill (including tip) for two was $210.
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