Italian >Prosecco a Trattoria
10144 Riverside Dr, Toluca Lake, CA | Directions 9160234.151897 -118.352242
Lunch hours: Mon - Fri, 11:30am - 2pm. Dinner hours: Mon - Thu, 6pm - 9:30pm; Fri, Sat, 6pm - 10pm
Neighborhoods: Toluca Lake, Central LA
Good food doesn't make up for terrible service – My friend recommended this restaurant for the good food. I invited 3 friends out for a special celebration. The service was bad from the minute we walked in. No one approached our table for a long time. Finally 30 minutes later we got the bread and water we asked for. The head waiter was rude from the first word. The food was good when we finally got to order. We were given dessert menus and the waiter never came back to take our order. after waiting another 30 minutes I had to get up and go ask for the check. This is the worst service I have ever experienced. I am appalled that they didn't try to be nice about their obviously indifferent attitude. I will never go back and would not recommend this restaurant. We so many good restaurants in the area there is no reason to put up with such rude, indifferent, arrogant attitude. Go to Tiramisu in Sherman Oaks for great food and wonderful service. I am taking my friends there next week to make up for this terrible evening.
Can't Lose Italian – We were introduced to Prosecco by our brother-in-law a few years ago after he passed by it on a visit to town and stopped for a glass of wine to kill time. After having the special (steak wrapped in BACON), I was pretty much hooked. The second time we went, I was sold on the penne arrabiata. I hadn't had a really good penne since my favorite restaurant in Seattle closed, but Prosecco's is amazing. You do, in fact, crave it fortnightly. In addition to the food (the bread pudding is excellent), we have always had delightful service, the atmosphere is great and you really can't beat the cost for what you get.
One of Our Favorite Restaurants – This is one of our favorite restaurants. We ate there the night after we moved to L.A. and have been back at least twice a month since then. The food is always fabulous. I love the daily ravioli specials. They are always creative and delicious. The service is friendly yet professional and Bryan and Speedy treat us like family. Even with so many worthy restaurants in the area - Prosecco stands out!
FANTASTIC – I was able to stop in on a week night and was greeted with such friendliness that it just started my experience out so GREAT. I had the grilled salmon and it was to die for, the food came out at such a timely manner and the server that night was so wonderful, very attentive. There were so many choices on the menu that I must go back and try plus I have not received that kind of service in a long time:) so I will be returning!
A FAVORITE – We have been coming to Prosecco and bringing our family, friends & business associates for 9 years now. We come because the food is consistently good and the atmosphere is always friendly. You can’t help feeling like family (in a good way). Even our pickiest friends who have a tendency to send food back to the kitchen come here and are always pleased. They have an excellent selection of wines and a wide variety of dinner choices. It is the people that make the atmosphere a place to come back to. The good food and service are just added benefits.
Terrifying experience – I've been to Prosecco many times and enjoyed the food. Tonight was incredibly different. The entrees were served late and when the waiter broke an entire bottle of red wine on the floor next to me, shards of glass flew into my purse and the wine drenched my coat, destroying it. Instead of apologizing, he simply cleaned the floor and walked away. When he came to our table to deliver the check and my fiancee complained, he began to yell then leaned over me and threatened to beat the hell out of him. He was pulled away, then came back and pushed into me again, screaming and threatening violence. I was terrified. Other diners in the restaurant vowed not to return, the man (who claimed to be the owner) was held outside while we walked to our car. Horrifying and terrifying experience. Will never return.
Tasteless And Overrated – This is why Zagat (a 25 food rating) is not to be trusted 100%. We ordered the Cappelini al dente, what we got was an almost mushy overcooked pasta with a tasteless (almost no salt) Pomodoro sauce. The Linguine with Manila clams were a little better, but still almost tasteless. On the other side, the spinach with garlic was salty. One bite of pasta then one of the spinach and the contrast was short of disastrous. Very good Lamb chops. Average Bresaola and Salads. Tiramisu that really was like a caramel pound cake...not bad, but not really Tiramisu. Service: The manager-waiter (Spikey Hair) and the busboy...only two of them for 8~9 tables, and they were doing the work as smoothly, friendly, professionally as 5~6 average ones together...just amazing! (He didn't charge us for the Capellini-Thank you!).
After reading your review and dissecting us with a fine tooth comb, "WE & "I" shall seek some much needed therapy, in order to provide, a better experience. There's always room for much needed improvement for us "ALL".
Eric Avallone - Restauranteur
A gem in Toluca Lake – Food was delicious all around, with friendly and knowlegeable staff (such a rarity these days). The seafood was very fresh, and creatively prepared. The cheesecake dessert was light and delicous, with tons of fresh blueberries. We'll definitely be back!
Great food, service & atmosphere for a reasonable price! – If you like pasta dishes, this is the place for you. The staff is extremely friendly and willing to accomodate any alterations you'd prefer to make to a menu item (i.e., different sauce). When my wife and I left late Saturday night neither one of us could think of a single 'negative' about the experience. Even the parking is easy (street) by virtue of its location in sleepy little Toluca Lake. Try this place and you will not be disappointed!
. Thank you ever so much for the kind review. My staff & I always try our best to offer, the best, without disappointing.
Eric Avallone - Restauranteur
Great food and atmosphere – What an amazing place for dinner. We were visiting family in the area and they wanted to treat us to one of their favorite restaurants. We all love Italian food and we were very happy with the selections and the restaurant. Our hosts introduced us to Eric at our table and later when he came back to check on us he even remembered our names. They were short handed that night but we had no lack of service...and our meals were wonderful. On our next visit we will surely insist on dinner at this lovely restaurant again.
From one family to another...thank you, ever so much.
Eric Avallone ~ Restauranteur
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