Tualatin >Beauty >
Spas >Coldwater Creek ~The Spa
7449 SW Bridgeport Rd, Tigard, OR | Directions 9722445.393550 -122.754052
Monday through Saturday 9 - 9 Sunday 10 - 6
I booked 2 pedi appointments for my gf and myself and were able to get in within 2 days (slow season start of the year). CCS can be very busy so we were happy to get in so quickly.
Let me start off by saying the front desk girl needs more training (maybe she's new?). She should be instilling confidence as she is the first person you meet when walking into a place that is about being professional with high priced services (for the owner if she/he reads reviews).
Having said that the nail technicians are very well trained and know exactly what to do. You are made to feel pampered and relaxed like you don't have a care in the world. This is a spa experience don't confuse it with your neighborhood Vietnamese run salon.
The gravity chair alone was heaven and then to awake and see my feet looking and feeling amazing is worthy of the 5 stars rating. Afterward we were offered to go into the Relaxation Room which we passed on since we were just starting our evening out. It is pricey but I think it's worth it. You decide, go and enjoy. Be sure to ask for Mary.
Not worth it. Worst Massage – Just had a deep tissue massage for my birthday. I told to arrive early 15 min for a complimentary foot soak before my service so when I arrived, I was asked to fill out paperwork then once in my robe ready for the my foot soak I sat down for at least 10 min for an employee to come out with the foot soak with not warm water and a heat wrap which was not warm. Foot soak lasted 5 min before my massage therapist came out to get me then once in the room I noticed it was 15 min past my massage time but I thought it wasn’t a problem that that 50 min would start running once she started massaging me……wrong!!! 4:05 exactly and she stopped! A total of 35 min massage for the price of $110+ That wasn’t the worst, it was the quality too….when she asked what was the problem I told her my lower back was achy so the whole 35 min she spent on the “spot” and didn’t even touch elsewhere. Not an enjoyable experience. I’ve been to other salons that are not near as expensive and have had an amazing experience.
Horrible – I came in for a massage which was barely ok except for the cost. The blond manager was absolutely horrible and made a bad experience a horrible experience.
horrible wax job – I went in for a leg and bikini wax. The girl seemed in experienced and rushed. She only waxed three strips from my bikini line (uneven and ineffective). When she waxed my legs, she only waxed half of the hair, leaving me looking like a zebra (I literally had stripes of hair/skin). The best part? She flicked a giant glob of wax, from my leg, into my hair on my head. TWICE! I had an event to go to that evening and ended up shaving my legs in their shower with their complementary shampoo and disposable razor. HORRIBLE service.
See Lindsey for Massage! – So I gave this place a 5 star review bc I was so impressed by the atmosphere and service. This place is definately worth the money. Its really not that expensive. I noticed someone said something about 100 being too much. That's actually pretty reasonable considering the upscale environment they provide. My massage was great! Lindsey is very professional and extrememly skilled. Thank you Coldwater. I will be coming back on a regular basis.
Fabulous Pedicure – The 80 minute Ultimate Pedicure is by far the best nail treatment that I have had. The services was made more enjoyable with their zero gravity chairs, blankets, neck and eye pillows and the tranquil atmosphere. I felt spoiled by my 'nail specialist' and will be going back for more pampering!
The price is a bit more than other area spas, but the comfort and extra amenities made it worth every penny!
Save your money! – I get about 10 massages a year, and perhaps I have high expectations, but this massage was sub par - in just about every aspect. And it was over $100 - ! Simply NOT WORTH IT!
Spa Worth Finding – Im very surprised to read the reviews on this spa. On my recent treatment there the location was convenient, the staff was professional and friendly, and the services I received were excellent. I didnt even know about the spa but was told by a friend about it. With so many mediocre experiences to be had in Portland spas I hesitate until I hear about a place by someone I know. I had an incredible and calming facial and the aesthetician was skilled and professional. She gave recommendations of skin products that, since using over a month now has made a definite difference and my brows looked better than they have in a looooooong time. I didnt notice the skin care products listed above. Image and BKamins is what I was introduced to. They also have anti aging peels which was tempting. Maybe next time. Call in advance if you want more options since they seem to be popular, which, in my mind isnt a bad thing. The only thing missing was a steam room or sauna.
Ridiculous. Save you hard earned dollars! Go someplace else.. anywhere but Coldwater Creek Spa. – This spa was by FAR the worst I've ever step foot in. Save your money for something worthwhile. I still have the same whiteheads and eyebrows as this morning before I went in. Never ever step foot in this place.
Surprisingly Bad! Serious warning ladies! – I was hopeful about this spa because it is located so close to my home in Tualatin. I made an appointment for a facial about 6 months ago. That was my first visit. The service was poor, the facialist rushed me through, talked about her health insurance problems the entire time, and forgot to do extractions! I paid for a 50 minute facial and got 35 minutes. I decide to give them another try about one month ago. I had another 50 minute facial which once again was extremely rushed and it must be company policy because the facial lasted only 40 minutes....and it was terrible (rushed, incomplete, and unprofessional)! I had my eyebrows waxed and for the first time I realized what a horror a bad wax job is. The lady waxed off half of my left brow and then pretended nothing was wrong. The lady at the front desk just smiled, lied and said it looked fine and still charged me $20.00 for the most hideous eyebrow wax that I have ever had in my life. I also wanted to mention that I have heard similar complaints from friends and family who have had services at Coldwater Creek.
My advice, I would seriously consider another Spa before going to Coldwater Creek. I certainly will never go there again and I have warned my friends and family.
Another note, they even tried to sell me a few skin care products that the facialist never even mentioned to me or took the time to tell me about the products (the way that they are supposed to). That was the icing on the cake after having my brows completely ruined.
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