135 W 50th St, New York, NY | Directions 1002040.760982 -73.982106
Neighborhoods: Midtown, Theater District - Times Square
Horrible service & Horrible manager – This is rarely like me to give a review, especially one like this but that's how terrible the service & manager was to us last night. I know it's restaurant week staff tend to go thru the motion a little more careless but this was ridiculous. 5 different waiters and not at one did either of them say his shift was ending and who our next server would be. don't get me wrong, I know how the steakhouse service runs and I know when it's bad. If we wanted anything we had to signal to somebody we needed service. The last rude waiter didn't bother coming when we raved him over, he simply pointed to another waiter. I can't even tell about the food because we were so done about the horrible service. The bill came, it was wrong. My friends insisted we speak to a manager, we called him over and he was the worst! As we tried to explain the horrible service, the problem with the bill, he continued to interupt us by telling us that he would speak with them all at the end of the night...WTF? Then he said, "the damage is done what can I do?" OMG, I'M NEVER GOING BACK......
GREAT FOOD – I have eaten at all of the Bobby Vans and usually have a great experience. In fairness I did have a nice experience this time I just think the managers have a slight attitudes considering the prices you are paying. The waitstaff is good but overall the management seems as if they are doing you a favor by eating there. Very odd considering the restaurant wasn't full. I think the management should be show some appreciation for your patronage considering these tough economic times. I will be eating at the other locations but will not be back to this one.
Most Repulsive Restaurant I Ever Set Foot In – My atrocious dining experience began upon entering the cramped waiting area. The throng of people could not be passed to get to the front desk. Upon telling a host that I had a reservation for six and my name, I was told in a gruff and aggressive tone that I would have to wait because "it is Christmas season" and "I have a lot of people ahead you." This is why I made a reservation. After waiting for 30 minutes for my table I approached the same man and was subsequently ignored when I asked when my table would be ready. Nary a drink purchased to compensate; not even an apology. I witnessed this host berate and yell at the staff and at customers as well. As I watched in horror, just a bill was passed to a waiter, this man screamed: "Give me six!" in front of the startled patrons. Sure enough, this was my table. We had to navigate a cramped and crowded area to but squashed into this tiny table that looked as though it could barley accommodate five people. Not a good start.
The food? Diner food at best. The lemon chicken had no lemon flavor at all, but what it did have was a film over the bland, tasteless sauce. A clear indication that it had been sitting under a heat lamp. My ribeye looked like it had been cooked and re-cooked and was rubbery and tough.
After having our table cleared, I noticed the host peering at us form behind the wine stand. As soon as I paid my check he shouted like a barbarian: "Give me seven!" He then stood over us and began to remove the salt and pepper, silverware, even my napkin! He would not budge from the table and he was making my family uncomfortable. He was sighing and appeared exasperated my our mere presence at the table and eventually asked us to finish our drinks at the bar! $1000 after tax and tip to be rushed like an animal. The only reason I gave one star is because I cannot give no stars. If this place wants to stay in business, they should hire a host who has some people skills and can speak to customers properly. STAY AWAY!
Be careful with this place – Not worth the money.
Raviolis where regular. 6 small Raviolis for more than $20.00??
The Filet Mignon was nothing special, smaller than expected.
The Lasagna too salty.
Service was Ok.
Normal steakhouse but there are a lot of choices in the neighborhood – Bobby Van's meets the expectations for a NY steakhouse. The service was nice and attentive. The decor was mostly wood and classical. The meal was pleasant. However, there was nothing in the dining experience to make it memorable. Ben Benson's, Smith and Wollensky, and even Ruth Chris made a slightly better impression. Ben Benson's and Smith and Wollensky have amazing steaks and sides. Ruth Chris has a simple yet tasty steak. Bobby Van's does not compare badly with them but rather they were slightly better.
Great Steakhouse Experience – My family and I had dinner here on December 20, 2006 and had a wonderful meal. The service was first class, the ambiance was dynamic and festive, and the steaks were great! My rib steak was perfectly grilled, very flavorful and juicy. But for $40.00, I'd expect nothing less. There are lots of other items on the menu, including lighter fare like pastas, burgers and pizza. The bread basket selection is one of the best anywhere, rivalling Smith & Wollensky. The bar was packed. The location, right off Seventh Ave., is great for pre or post theater dining. We will definitely return.
Worst NYC Dining Experience Ever – Made reservation and showed up .5 hr in advance. Checked 3 times for table status and each time was led to believe time would be soon. It wasn't. If up front I had been told there was to be a delay I could be more understanding. But I went from the table would be set in 15 minutes, to the diners are paying the bill, to basically I haven't got a clue as to when the table will be available. The wait service was the worst I have ever experienced in any restaurant let alone one where the bill was bound to be hefty. No wine list given. When asked about wine that was available was given generic wine types instead of who the vintner was. Water was never replenished. Waiter constantly reached across the front of guests when placing anything on the table. No one ever came back to check if we were satisfied with meal or required anything. When tea was ordered a meager container of a few tea bags was plunked on the table with more or less a take it or leave it attitude. It was as if the waiter did not want to be bothered at all with us. Just to leave the place we had to wait an inordinately long time to search down the waiter to get our bill. A dining experience depends more then just serving size to be successful. This experience was certainly not one that would have me ever coming back to Bobby Van's. I have eaten at many NYC restaurants and have experience all levels of service, but this one definitely was the worst. By the way, the waiter's name was Tim if the manager Paul ever reads this review.
To Die For – My husband and I randomly stopped into Bobby Van's on a rainy night when we both had a craving for steak. We were promptly greated by a sweet hostess, and then guided to a great table with views of the street. The waiter was informed and attentive, even picking out a bottle of wine for us. Our food arrived just on time, and expertly cooked. I normally 'like' the side dish you pay $8-$12 for at other steak houses, but I can't get over the mashed potatoes at Bobby V's. Absolutely THE BEST I've ever had! I still get cravings for them and want to return! We have since visited The Palm and Sparky's, and there is just no comparing the mashed potatoes!
Can't wait to go back from my husband's birthday celebration in December!
One of two midtown locations of the mini chain that's popular with business folks for steak and cocktails. – In Short
The suited-up inventors of the power meal are drawn in to this expense account heaven for steers with their peers. Lively business conversation booms throughout the elegant, wood-toned room as patrons consider simple offerings like shrimp scampi, lobster by the pound, crab cakes, lamb or veal chops, but they then order the giant porterhouse (the traditional favorite) anyway. The bar is convenient for after work or for after-dinner cocktails.
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