Queens >Taxis & Shuttles > NY Luxury Car Service
52-21 39th Road, Apt 2c, Woodside, NY | Directions 1137740.747889 -73.910845
I flew in from San Diego two weeks ago and NYLuxury was at the JFK airport waiting to pick me up with a sign. The ride was smooth and clean. Very professional indeed. Dropped me off at my hotel right in the heart of new york city, and we had a blast! I can't wait to go back to new york city. And I will definitely call back ny luxury car service next time I head into town. Thank you
Most Reliable And Enjoyed Car Service In NYC – After a long and exhausting search for a reliable Car Service to open up a Corporate Account with I found NY Luxury Car Service. From the moment I placed my first phone call to Alex to the moment I closed the door of his Mercedes on my last trip I have been more than appeased.
This is a small, close knit company which is run for the most part by a very friendly, helpful and reliable man named Alex. He does everything from taking your reservation to being your chauffeur. He has even been there to answer my midnight calls needing an unexpected 3AM ride to the airport followed by his prompt arrival. He is wonderful. His car is always in an immaculate state and his quality control is above and beyond being well maintained. I have been using him for a little over a year now with no problems what so ever. He does everything he can to accommodate any specials needs I may have, is very helpful, safe and he is always on time. On a few occasions he has dispatched other drivers for my reservations and they also have been nothing but top-notch... On time, clean cars, English speaking, friendly and helpful. Alex and his employees are very professional and knowledgeable of NYC and it's surrounding areas. To top it off their prices are a steal, I would pay more because this company is more than worth it. I use them on a continual basis, have recommended them to all of my friends and family and I am now recommending them to you. Good Luck.
one hour late, no apologies whatesoever and over charged my credit card ! – everything is pretty much in the title.
I was very disappointed. I probably won't use them anymore and go back to my car service !
it's really not worth trying this service !
I was charged a different price than the one announced over the phone. The car that showed up wasn't the one expected...
very disappointing experience overall
Very Nice – Great customer service driver was very courteous and a great ride to the airport from Manhattan would surely try the service again next time am back in New York.
Best Towncar Service as of June 2007 – I am surprised to see the recent negative reviews of this company, because they do not reflect the experience I had this past June (2007) during my business trip in downtown Manhattan.
I had three different trips with this company during the 2 weeks I was in New York.
I used Alex once for in-town transport (afternoon), and once on the long haul to the airport (4AM, Newark), and he was fantastic on both occassions - polite, prompt, quiet unless talked to, and when invited to talk, he was quite affable and knowledgeable.
Alex sent me another driver for an in-town trip (afternoon, NY Met) which he could not make himself, and the other driver was friendly, safe, prompt, and helpful. While Alex is definitely the star of the company (as I saw his name come-up in other positive reviews), I did not have a bad experience with the other driver, either.
I wonder if these recent bad reviews simply reflect a bad driver that got into the mix and hasn't been discovered/fired yet. If so, hopefully they'll get it worked-out, because I'm in Manhattan for business again next week, and was planning on using this company again (they had good reviews on here in June, and that's why I chose them).
I'll try to come back to citysearch and report after my trip.
Excellent!!!! – Excellent Service: I am writing to say that this car service is wonderful. I need to get a friend of mine to a side of town that I am not used to and he was able to get there with no problems and on time even for a saturday. Thanks to Alex for youre above and beyond customer service
Recommended!! – The car is very luxurious and the driver very kind and nice to us. We will definitely use it again. Thanks
Good Customer Service – This company has been fantastic! I have used them three times in the past few months and have been met with the utmost respect and professionalism and have been thrilled with the service.
Lovely Service! – My new husband and myself just returned from our honeymoon in New York. We had the privilage of meeting Alex our second to last day there. And I am so Glad we did!! He took us into downtown to do the shopping and the whole way there he showed us the city. Alex gave us a tour as we drove and while we were shopping he stayed with in sight of us at all times.Which I was so grateful. That saturday we spent almost all day with him and was perfect. When he dropped us off at the hotel we booked him to take us to the airport the next morning and I am so glad We did!! Our flight was cancled...which we had no ideas about, and we had no idea what to do!! To make a long story short, 5 or 6 hours later after trying to get on flights, we called Alex. He came instantly to get us. He then took us to find a new place to stay, and then came back to pick us up at 5:50 AM the next morning!!
Nice & Professional – I highly recommend this service. The cars are clean, the drivers are prompt and friendly, the dispatchers are courteous, and the service is reliable.
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