Brea >California Surgical Institute
910 E Birch St Ste 350, Brea, CA | Directions 9282133.917736 -117.886742
I did my surgery in January. I was very skeptical about the doctors performing the breast augmentation procedures. I did not want someone who would do a sloppy job! I did a lot of research, and heard my friends talking about how great Dr.Smaili is. He was very professional and increased my cup from an A to a full C. I am very satisfied with the results. I could not have asked for more in a surgeon. I would do it all again with Dr. Smaili if I could. Best advice I could give is to go about a cup bigger than you want! Mine came out a little smaller than expected, but I am still very happy with my increased confidence now :) He is definitely one Doctor I can recommenced to others.
I had great time as well as very good experience in CSI – Since the first day of my consultation, Dr. Smaili asked me about what is my expectation and when i did, he respectfully agreed that everybody does want to be in a "perfect shape", then after, he explain to me what is the outcome if i really wanted to have my body sculpted like it was buffed out on a gym. he said that, as time goes and i aged, i might be asking for another one as my belly flab and chest sagged. I think he really knows what he is talking about. so i asked him what is best for me. So i let him decide what is best for me though i was quite scared that time, a bit.
Since i was not the techie like anybody else, i found it hard to look or make way to give California Surgical Institute over the net (since i was quite far from his office) my sincerest gratitude to what they did to me. good thing my 14 year old son knows how to search on google. haha! Dr. Smaili was right, at this point in time, i can say he is brilliant! and he really know what is to be done and not be.
I would also like to thank his staff who makes me feel comfortable for their monthly update they're giving me. i can say i love them (and i would kiss them for that)already cause they helped me maintain my figure.
Up to now, my friends keeps on bugging me why do i look like this even if i dont go to gym or run a mile to loosen fat which i had before. it was very natural. i am very happy i trusted Dr. Smaili. May the maker be with you guys! keep up the good work. Im planning to reveal my secret after this message and let them rush into your clinic.
PS. I have read few reviews about CSI in which i beg do disagree. Anyway, like the old saying said. "If the tree is filled with fruits, there is always someone who would like to throw stones into it." God bless you haters..
Not Thorough or Professional – Something told me not to continue with this group once I heard my surgeon was leaving it. I continued on with booking my surgery because the group said that he was still going to finish the surgeries he booked, and he would also do the after care.
What I found was that the nurse who prepared my paperwork the day of the surgery forgot to give me a form to authorize derma fillers, which they have yet to schedule but has been paid for. My husband was called back to the office by one nurse to sign for the authorization and then was told by another he could not. I was told by one nurse, "I will let the doctor know and he may perform the procedure during your follow up appointment", which is scheduled 6 weeks out. The disturbing part is that this nurse, who was the one who forgot to provide me the paperwork, did not know the procedure was not done.
The Doctor I saw for my follow up, instead of my surgeon, comes in and out so fast if he gave you any instructions they are forgotten by the time the nurse follows up with incomplete information.
When I had my drains removed (due to a tummy tuck) the first nurse I saw actually forgot to remove some stitches. I was glad I asked if the stitches could be looked at again to make sure the remaining were dissolveable.
I needed a 2nd stage garment, and the receptionist asked for payment and told me I was going to receive a call the next day to ask for what size. I ended up calling multiple times 3 days later just to wait on hold and the call eventually disconnected. The woman in charge of the garments left me a message stating she ordered it but was not provided with my information to call me. I am a client, they have all my contact information.
I have received a lot of contradicting information and they all seem to be passing the buck when I tell them one nurse told me this another receptionist told me that. Everyone pointed their finger at someone else. I too overheard them, while I was waiting for one of my follow up appointments, talking poorly about their clients.
I saw older reviews that were great, I was even referred by a woman who was very happy with their service. They must have new management/people now and are focusing more on making money than being professional and thorough. Thoroughness is what you need when having major surgery.
NOT recommended – The staff treats you like GOLD when you need a consult, when they need your money, and during surgery. The after care is a completely different story. The doctor was great but I would absolutely NOT recommend this company based on his staff. They are rude, uncaring and have absolutely NO people skills. While waiting in the lobby I also see them treating other people like garbage(over the phone and in person) and just today had a woman simply walk out because she had waited too long for her appointment.
If you use them, expect good results, but also expect multiple rescheduled appointments, no phone calls back when promised (even after allergic reaction to meds) waiting at least an hour for appointments and clearly seeing them take consults before you as well as rough handling and uneducated answers to questions. Last week I waited on the surgery table over an hour freezing cold, totally prepped because the doctor had two walk in consults that he needed to tend to rather than me. Today I had to deal with them telling me I was simply out of luck when they gave me a compression garment that didn't even fit. It fell apart when I tried to make it tighter and they refused to replace it with one that did fit when it was their fault to begin with.
I left feeling like a piece of garbage as I'm sure many other people do as well.
Best surgeon – I am just three months post breast augmentation and I am so happy. Dr. Smaili (smiley) from California Surgical Institute is truly an artist and such a caring doctor. I interviewed 2 doctors before him and the moment I met him I knew he was the surgeon I was looking for. I would recommend anyone and everyone to him. And check out his gorgeous pictures on his website!
Editorial Review – Surgical practice specializes in breast augmentation, liposuction, rhinoplasty, tummy tucks, eyelid surgery, face lifts and chin and cheek implants.
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