Bel Air >Wholesale Industrial Supplies > A Country Setting
20 E Ellendale St, Bel Air, MD | Directions 2101439.540510 -76.355263
Mon - Sat 10am - 5pm
Neighborhoods: Bel Air
pitiful customer service!!!!!!!!!!!!!!!!! – I received a gift with a gift receipt attached. I already had the exact same thing and didn't wish to exchange it for anything in the store. I just wanted the amount of cash the gift cost. I was told that I had to get something in the store because it was a gift receipt not the "original" receipt. Isn't that the purpose of gift receipt-- to use in place of the regular receipt? I asked why that would make a difference, the gift was purchased from their inventory. She said "Well, we wouldn't know if the person paid cash for it or used a credit card". I said "Can't you tell that by the number on the gift receipt". Then her answer changed to "Well that's our store policy".
I have never heard of such a thing. I could understand if there was no gift receipt , you would have to exchange it for something in their store!! I will NEVER return to that store and will tell everyone I know NOT to go there.
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