Sears Outlet

(847) 695-7559 | View Website

822 Summit Ave, Elgin, IL | Directions   60120

42.046425 -88.259598

Open Hours

M-Sa 9am-9pm, Su 10am-7pm

Factory Outlets, Discount Stores, Household Appliances  more

More Categories: Hardware, Dishwashers, Freezers, Refrigerators, Housewares, Sporting Goods, Mattresses, Bedding, Lawn & Garden Equipment Manufacturers

Payment Methods: Cash, Check, MasterCard, Visa


Sears Outlet
Sears Outlet
Sears Outlet
Sears Outlet

From The Owners of Sears Outlet

30-70% off Everything at Sears Outlet near you!

Reviews for Sears Outlet

6 months ago

Do not buy from Sears Outlet -- they are completely incompetent.

On September 23, I bought a freezer from the Elgin outlet store. They were great at upselling me on a supplemental warranty, and they disclosed cosmetic damange to the unit, which was fine with me.

On September 28, I cancelled the order, because they had made three attempts to deliver and had failed each time. In fact, each time, they had called to schedule the night before, and then called back the morning it was to be delivered to apologize for being unable to deliver it.

The woman who took my cancellation order kept trying to talk me in to not cancelling. We spent probably twenty minutes on the phone going round and round about YES, I did want to cancel. Finally she agreed to cancel it and said it would be up to ten business days until I received a refund. Furthermore, I should call the store directly to get a refund for the supplemental warranty.

Now, about ten business days later, I have received the refund for the warranty, but not the refund for the appliance. I called this morning and was told that the woman who spoke to me about cancellation had cancelled in the delivery system, but not put in for the refund.

I will have to wait at least another three business days for the refund.

Given that they made three incompetent attempts to deliver the freezer, I wonder how many attempts it will take them to actually issue my refund.

Bottom line -- I will not be buying anything from these folks, and I suggest you do not, either.


Not rated yet
0 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Sears Outlet to Citysearch

Do you have a review of Sears Outlet on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Sears Outlet review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Sears Outlet page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Sears Outlet on Citysearch