Baker Street Pub & Grill (Reported Closed)

Doesn't Recommend

lfane

Joined 6 years ago

Lousy Service. My husband and I went to have dinner and drinks at the bar in the Village Arcade and were very dissapointed. First of all, it took about 10 minutes for a waitress to acknowledge us. And that was only after my husband said something to the manager. Then it took about another 15 minutes before a waitress was assigned to us. We gave our order and my husband asked for another beer. Before the beer came, a server brought out some plain boneless tenders. My husband asked about his beer and it finally came about 15 minutes after asking for it. I think it should take no longer than 3 minutes to get a beer. And they were not that busy. Well, the plain boneless tenders were not what we ordered - we actually ordered the buffalo boneless tenders. We told the waitress and she looked very confused, but put the order in anyway. Then, my husband's food came. Once he was finished, the buffalo boneless tenders came.

Needless to say, this was some of the poorest service we have ever received. I don't see us going back to eat there anytime soon. Might be a good place to meet some friends for a drink, if you have nothing else to do but wait around.

Recommends

ukcolin

Joined 7 years ago

Some draft beers, food good, friendly staff, manages to mix young and old. The closest bar to my home where i can get draft Harp Lager. It is a chain but doing a pretty good job. Live bands, pool, lots of TV's for sports and younger customers on one side of the bar while us oldies can eat and talk (just about) on the other. Close to Baker St corporate offices so a stream of waitresses in training and changing managers does not affect the overall experience too much. Located at Willowbrook Mall SE Corner of the Highway 249 and FM1960 interchange where Circuit City used to be..sorry. Food good the best Scrimp Quesadillas ever, they are not on the menu cost $10 but are fantastic. rest of the menu good although i usually stick to the fish and chips, shepards pie or bangers and mash all great.