Houston >Event Planning > Chateau Crystale Ballroom
2517 S Gessner Rd, Houston, TX | Directions 7706329.739945 -95.537533
Neighborhoods: Westside, Woodlake/ Briar Meadow
March Wedding 2009 – My wedding ceremony/reception was held at the Remington Room (130 guests) in March 2009. The room was a perfect size. Having both events at the same venue had hesitations at first but worked out well. Best value for my buck, hands down. All inclusive package was worth it. We were planning the wedding from out-of-state and the staff was always very attentive and responded to our needs.
The decor was beautiful. The food was amazing. The cake was phenomenal. The dancefloor is a bit outdated but it's okay. One very bad thing was the soundproofing. There was a quincenera next door (booked at the same event time) and it interfered with our ceremony! You could hear the loud DJ next door and the music as my ceremonial speaker was talking. VERY DISTRACTING even though the workers said the two rooms were soundproof. My suggestion is to try and book on a day without two events going on OR have your ceremony much earlier. The service was great. We did BYOB and hired their bartender worked out perfectly. The only bad thing is that our 5 groomsmen gifts bags were in the back behind the food counter and they were stolen. We ended going one hour over our time and the staff was flexible, we just paid extra on the spot.
Beware!! – Our experience with this facility has been a very poor one. We have been trying to book a wedding reception using their facality. But they make it very difficult to arrange anything. At Christmas time we the bride, groom and all the parents took time off to check the place out. Looked nice. They told us not to book at that time since they were going to have an open house soon and we could come back and try the food and look at all the nice linens and table arrangements. Sounded great to us. It is now mid March and they have yet to get there act together to and told us it would not be until summer now.
We made an apt. anyway to go and get the date set. Figured we needed to get that taken care of since it is a popular date! Once again we all got together and went up there. Remember people took off work! Our salesrep that set the apt. with the bride was not there. She didn't make it in that day. Nor did anyone in the office take the time to call us and let us know not to come. Nor did they care to help us with our reception. So what did this tell us you ask? Told us that it was not a good place to leave our money! If they forgot apt.'s can't get it together for an open house, how are they going to set up a wedding reception with food?
The office was more worried about getting name tags on the help then signing a contract. As they say, buyer beware!!
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