Clovis >Health & Medical Services >
Dentists >Dental Group Of Clovis
200 W Shaw Ave Ste 110, Clovis, CA | Directions 9361236.807868 -119.714400
Don't Trust These People – When I first started going to Dental Group of Clovis about six or seven years ago, I was impressed with their low prices according to my SmileSaver plan, interest-free twelve month financing through Unicorn Financial and short wait times for service. That was back when they were farther west on Shaw Avenue just across the street for The Salvation Army. They're now in Sierra Vista Mall near Sunnyside Avenue.
I don't know how many thousands of dollars I've spent there over the years. But I do know that the $2500 bridge in my mouth fell out as I was driving my car back home. The next day, they glued it back in for free. The next time it fell out was at church. When I went back to Dental Group of Clovis to have it glued back in, they refused to see me without charging a $40 office fee. I made a big deal about it, but when they refused to do it for free, I gave them the money.
They X-rayed all my teeth and the doctor examined me. When he was finished, I asked him to glue my bridge back on since that was the only reason I was there.
The manager told me that she would not give me a refund.
I feel like I was robbed.
BEWARE! I got services done here. They billed me even before sending my claims to my dental ins and after my ins processed the clm it showed this office owed me money, They flat out refused to pay me back. I had to file an appeal with my dental ins. It took them over 5 months (still no refund) The Office Manager gets Commission off of what they charge you! This is a FACT! I would NOT go here, but if you do GET A PRE-D (pre-determination) from your dental insurance. They are not trustworthy…
The Worst – This dental office has nothing but incompetent service as well as incompetent customer service staff. Between the passive "know nothing" female, and the "talks-way-to-fast" hispanic female, you get nothing done. Don't leave a message because you WILL NOT get a call back, whether its urgent or not, you will receive no form of contact or help from anyone at that office. I did not get past the patient waiting room without being turned away because the orthodontist ran into "difficulties" which were probably self inflicted. I forgot to mention the hoops, and fire i had to go through to get this much needed appointment. After four days and calling every hour on the hour, i reached a person who said she would call back. Two days later, i call the office and there was no record of me calling. Literally, after five hours of playing phone tag with a bunch of monkies, I got an appointment, which I mentioned earlier, was canceled. No phone call at all, my appointment was very late in the evening and they couldn't figure it out to call me so i could at least save gas.
Im pretty sure the positive reviews are paid employees writing for some extra cash. It deserves no stars, but a rating is required.....
Excellant Dentist and Staff – My wife and I have just had considerable dental work done at this Denatal Office. We are completely satisfied with the work performed. The dentist and staff present a very friendly and professional work environment. We recommend them completely.
worst place to go – I spent over $22000 between myself and my daughter and now years letter after having crowns and bridges fall off I have to go to another dentist to have all there work redone. Of corse since then I've lost 2 teeth they worked on and my daughter has to have 5 teeth extracted. My current dentist said root canals were done improperly and crowns were put on teeth that should have had root canals. If the statue of limitations hadn't run out I would sue. Also a bridge/ crowns they made twice looked like buck teeth!!!!!!!!!!!!!
terrible staff and overchargers – waited in treatment room 1.5 hours and got nothing done. got x-rays and dentist said I would be moved to room 3 for treatment, 45 min. later financial assistant came in and said I must see specialist. If dentist had not said he could do work first I might have paid for specialist, buy I believe dentist before $ girl. they lie to get treatments done that they make more $ off of.
Happy patient. – In the past year I have been a patient at Dental Group in Clovis, I have been happy with the care I have received. I am starting my own business so I don't have insurance and I don't have a lot of time. I appreciate that their prices are affordable and that I have never had to wait more than a few minutes for my appointment. My dentist does top notch work.
Quality Dentist at an affordable price. – I am more than satisfied with my dentist at Dental Group of Clovis. My dentist does quality work. His assistants are great too. I am currently without insurance so I am so happy that the prices are affordable.
Excellent dental care! – I really like my dentist at the Dental Group in Clovis. My dentist is very patient answering my questions and does excellent work. I appreciate that I don't have to call weeks or months in advance to get an appointment too.
Top Notch Dental Office – I have to say a big thank you to Dental Group of Clovis. My dentist is top notch. The treatments he recommended and performed really made a difference and my teeth have never looked better. Nice staff too.
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