Boston >Automotive Repair > A-Z Auto Center
1686 Commonwealth Ave, Brighton, MA | Directions 0213542.341403 -71.145988
Neighborhoods: Allston-Brighton, Cleveland Cir., Commonwealth
You drive home our reputation. That's why we go the extra distance to make sure both our workmanship and customer service are the best anywhere.
We are so confident in both that we invite you to check us out online.
BEST AUTO CENTER AROUND – I am a 25 year old girl who knows NOTHING about cars so it would be real easy to lie to me and take my money. About 6 months ago i tore off my bumper and had it duck taped onto my car. I kept putting it off because of two reasons... 1) horrible experiences I have had a other auto centers. I cant tell you how many times I had been ripped off. 2) I am SO BROKE!
FInally my bumper came off on the highway so I HAD to fix it. I am new to the area so I was searching for good reviews. I called A-Z and spoke to Kathy at the desk who was so friendly and nice. THey told me to come in that same day to get it looked at. James looked at my car said that i would be getting ripped off if I had been told i needed a new bumper, because it was actaully the cover that was torn off. He was so honest and explained every little thing. He even showed me what was wrong and how he would fix it. He was willing to take my car right there to fix it, but i had to have it for work. I brought it that next morning. I brought it in at 8:30AM and picked it up at 1PM. I was so embarrassed when i dropped off my car because my car was so dirty and gross. The inside was full of dirt on the floors and had water bottles and napkins all over. The outside looked yellow not white. When I picked it up I couldnt get over that it had been fully detailed. I hadnt seen my car that clean since the day i bought it. The tires were waxed the inside was vaccumed/spotless. NO bottles/napkins/dirt. It looked 100% brand new. I would hoenstly take my car there just for the detailing (they do that there too). I couldnt get over it. I feel as though a huge weight has been taken off my sholders and I am so thankful for James! P.S. The price was UNREAL. I was charged about $800 LESS than what other places were saying over the phone. NO JOKE!!!!! I feel so releaved that i have a place to go in the event that I need some repairs... GO THERE
Outstanding work and customer service!!! – A-Z Auto Center is by far the best service center I have ever been to. As a woman I am always very cautious about estimates I'm given for service on my car. I had a list of items that needed to be addressed, most were minor, but a couple were pretty big. The guys at A-Z are wonderful. They were very patient and thorough with me as I asked a lot of questions, they carefully explained each and every part needed, the price, and approximately how long the labor would be. I felt very comfortable with all of the information I was given and was confident they were being completely honest. They repaired each and every issue, and in less time than estimated. The final bill was almost $300 less than what they quoted me and they gave me a 10% discount on all of the parts. Additionally they washed my car and vacuumed and cleaned the interior! It was such a nice bonus to pick up a sparkling car! That was above and beyond my expectations. One of the owners, Billy personally came out to introduce himself and thank me for my business and to make sure that I was satisfied with their work. I could tell he is an honest and sincere business owner and truly cares about his customers. I never expected to be treated so well at a car service business, I was very impressed and very happy with my experience from start to finish. All in all the customer service and work done by A-Z Auto Center was nothing but outstanding, professional, and completely satisfactory. I will never take my car anywhere else and highly recommend them to anyone!
Getting the job done right, at a low cost, with professional service! – Needing body work done on your care is always a nightmare and I went into it very skeptical because of frustrating experiences in the past. Quotes were all over the place, but I went with the lowest quote that came from A-Z. The work was done quickly and at the exact price quoted, which was greatly appreciated because I didn't want to go back and forth with the person who damaged my car. However when I got home in the bright sunlight, I noticed that the paint didn't quite match.
This is not an abnormal thing. Doing body work on a car almost always guarantees that someone will notice if they use a close eye, especially if you go with the cheapest quote. Matching paint, aligning panels, and having a finished color that matches across plastic, metal, and other panels is not easy. I've repaired many cars myself and know that it really takes time and experience to get this right. Nonetheless, I was disappointed because I felt that the work was not what was expected and that I'd have to go through rounds of negotiation with the person who damaged my car and A-Z.
James and Kathy proved my expectations of a frustrating encounter to get the work done 'right' to be completely wrong. They were great! James was patient and listened carefully as I walked through the car and where I felt the repairs were unsatisfactory. Rather than fighting with me and telling me that I was wrong about the car not matching or coming up with excuses, James simply fixed the problem. AND HE DID IT OVERNIGHT WITHOUT ADDITIONAL CHARGES to uphold the quote I was given.
They do great work at A-Z and treat the customer the way they should be treated. Their prices were significantly below the 3 other shops that I looked at and it's a very professional place that you should feel comfortable in whether you know a lot or a little about cars. If you have a problem, treat them kindly and they're reward you with great service.
most friendly mechanics in town! – I really enjoyed visiting A Z Auto Center today in Brighton, MA. All I needed was a headlight change and they were very eager to assist! Although they seemed swamped, Billy, one of the owners, took the time to listen to some of my concerns about some noise I was hearing in my engine. I told him I recently had a time tensioner that went out but was fixed this last week. He had a mechanic look into it and actually brought me back to have me look in my engine so both he and the mechanic could show me what looked incorrect. They advised I take my car back to the dealership where I had my service done, and have them review it. I appreciated Billy and his mechanics taking time to help me out. I'm always worried I'll get taken advantage of, especially when it comes to things I don't know too much about. But I didn't have to worry, Billy and his crew were great! There is no doubt that I'll be taking my car back for any future service. They know their business very well and I'll have no problem recommending them! If you are looking for knowledgable, well priced, and friendly staff, you would be silly not to check out A Z Auto Center.
Highly Recommended. affordable with great service – Great service. Will exceed your expectations in any way possible. Would definitely do business with again in the future. Greg, my a-z rep, was always an easy phone call away and communicated all situations well. Great experience.
i'll never go anywhere else – This place is great. They are honest and efficient. Their website is amazing; you can look at pictures of your car as it gets fixed. Ask for Greg -- he is the best.
Best auto body shop I have ever been to. – This place is great. The are so nice and accommodating. They ordered my car door and had it painted so that when I brought the car in they only had to put it on and buff things out. I had it detailed and it looks like a brand new car, but is really 5 years old. Their prices were very fair. I would recommend A-Z to everyone.
Best Mechanic I've Ever Used – Sparky and the guys at A-Z are the most honest, reliable mechanics I've ever used. They always explain what they are doing and why it needs to be done. They make you feel like a part of the family.
Great experience! – It was the first time I got into a car accident (bumper scratch/dent) and I was unsure of how to proceed. I had a brand new BMW and as you can imagine was really paranoid about body car shops having heard many horror stories of over charging or unneeded piece replacement / scam. Following my insurance companies guidance I selected a body car repair shop from the insurance's list, A-Z Auto Center was the one I chose. I came in on a morning to A-Z Auto Center and was greeted by the manager who efficiently handled the issue and set me up to have a rental pick me up at the center. My experience with A-Z Auto Center went smoothly in every way. I had a great experience with this center and I highly recommend the efficient, nice and professional staff at A-Z Auto Center. They gave me back the car a few days later like new, they also cleaned it inside and out at no extra charge.
Their motto summarizes my experience "Quality, Honesty, and Customer Service"
Great , Comprehensive, and Fast Customer Service – I cannot stand getting my car worked on because it is always such a hassle. I had a hit-and-run and a huge dent in my car. I went to the A-Z body shop because it was close and because I had always had a good experience at the A-Z mechanic shop. They were great. Tony there helped me to deal with all the details of my insurance company and handled most of it on his own. He quoted me quickly, going over all my options with me, and gave me very fair prices. He went out of his way to make sure I got the best deal for my money. And, they have a rental shop right there, so I was able to drop off my car and then drive away in a very inexpensive rental. Also, they finished my car earlier than they had promised. I was very happy, so when I had another dent a few weeks later (such is life), I didn't hesitate to go back and ask for Tony. I had a repeat of the excellent, no hassle service experience. I highly recommend it!
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