1477 S Willow Street, Manchester, NH | Directions 0310342.954420 -71.436431
Monday - Friday 7:30 AM - 9:00 PM; Saturday 7:30 AM - 6:00 PM; Sunday 10:00 AM - 4:00 PM
totally screwed by salesman david white and the sales manager, bought a car here, they promised things would be fixed on the used car i bought when i signed papers, would not back up what they preach, buyer beware, place is full of slimebags that prey on the consumer, i reported them to the bbb, since then, they have sent me threatening hatemail to my email. these reviews and postings im putting up everywhere on the web are going to continue till you fix your screw up, take a ride by my house, got the car out there on the street with a big sign on it stating autofair sold me a lemon, bet thats good for your business. liars
i went in today about this, met with drew hill, the dealership manager, he apologized for the salesman lying to me, told me i should have gone straight to him rather than posting negativity about the dealership, i showed him the hate emails i was gettting had the same ip address as the dealership emails i received and he said hed look into it. he promised me that he would fix the situation on friday if i posted something positive on here about whats going on, he seemed like he wanted to fix this situation, i will let you know friday if his word is good
i changed the reviews on a bunch of sites on autofair and as agreed, they fixed the car
Good Customer service – This dealership not only gave me a great deal on the vehicle that I wanted but they also provided great customer service. i enjoyed my experience and would definitely go back.
Would Recommend – Auto Fair Hyundai really shows what customer service is all about. I wasnt ready to buy but that did not make a difference as to how I was treated. I will be going back once ready.
Stay Away From Autofair Hyundai – This dealership had the worst customer experience anyone could have. What they might of offered for any trade was well below other dealerships I visited. I actually saw them selling the same type of car I would of traded for $5000 more than what they would of given for my trade and I own a Hyundai !!! So much for Hyundai commercials promoting they'll give you a guarantee for when you go to trade your Hyundai in !
Awsome place – If you are looking for a respectable Ford truck dealer it can be a difficult task sometimes. Luckily I stumbled upon Auto Fair Ford. Their staff is very respectful and knowledgeable when it can to finding the right vehicle. They will work hard to get you in the vehicle you want. I would recommend anyone looking for a used car dealer to check this place out.
Easy Car Shopping – AutoFair Hyundai makes it so easy to shop for a car with them. They have this online inventory search tool you can use to look at the cars they have. It is so easy and it gives you all the details about the car that you will need to know. I suggest trying it when you are ready to look for your new car.
the Greatest Place on Earth to buy a car – okay it wasn't really, but it was good. I felt very comfortable doing business with this car dealer. No pressure, no nonsense, just straight answers and a little patience while I decided on the car I wanted and at a price that was worth it.
Stay Away! – I originally went to this dealership because my family has been buying cars from them for 6 years. I was interested in a Sonata, and wanted to trade my car in for a new one. I had gone in one night 5 weeks ago and told Ira that I had spoken to Scott and was looking for him. He said that he was not here and that he could help me. I explained that I do not have perfect credit, but was still interested in seeing if a deal could work for me. He really seemed to have no clue about cars or financing. He didn't even know anything about the packages the Sonatas come with or can be purchased with for extra money. He had me fill out an application, and valued my trade, then came back and said it wasn't going to work. No information as to why, and walked us out.
I receieved phone calls from Ira every other day for 5 weeks. Finally, I received a call from Bethany on Presidents day weekend. I answered the call because I was sick of the constant phone calls during work and voicemails left by Ira. Bethany told me that they would offer KBB value or higher for my car, and said that a minimum they would offer is $13,000. She said that she had all of my information in front of her and looked up values on my car, and saw that my car was in great condition and said there was no way they would offer less given all of the information and the fact that they want to make sales this weekend. She also said that she sees that my credit score is not perfect, but Autofair has lenders that specialize in less than desirable credit. In fact, Autofair also uses the company who finances my current loan. Surely they will be likely to write another for me. Bethany said that she was "confident" that she could get me into a Sonata with the package I wanted without a down payment.
I live over an hour from Manchester, and I said under no circumstances will I drive that far if I am required to have money down, or if my trade will not be at least $13,000. I once again was told not to worry and that a deal would be made if I came down. I had asked for Bethany when I showed up, and explained that if she was not available because she is an internet person that I would prefer to talk to Andy as that is who my family normally goes to. About 15 minutes later Cory comes up with Ira. I am appearantly supposed to work with Cory, who really didn't seem to know anything more than Ira. He asked the same questions over and over and still wasn't listening to our answers. He made us run our credit again, after my wife and I said we didn't want to without seeing what the trade value was, and seeing if there was a Sonata I wanted there. They assured us it would work AGAIN. After signing off for them to run my credit I asked if a Sonata with the popular package was available, and he said yes. Turns out, there wasn't.
Then they give me some joke of an offer on my trade. Appearantly $13,000 means $9500. They said they will never give me more and that was that. My car is less than two years old, in excellent condition and has new tires on it. No scratches, dents, perfect car fax and everything. So explain to me why it is worth $4000 less than KBB and at that, on a weekend when Autofair is "willing to vaule trade ins above Kelly Blue Book value"? They had no answer to that question when I asked.
Finally, when asked why they hounded me for 5 whole weeks calling every other day, and why I was told a deal would definitely work, they had no answer. They said they hate that they do that and it's just how they conduct business. Well let me tell you, my entire family will never buy from them again knowing that their idea of conducting good business is bothering people for over a month, making them drive over an hour, then screwing them over. Absolute TRASH!!
Very Pleased – I went to Autofair ford, last month looking for an affordable car for me and my family. I was very stressed when arriving there but when I left I was very pleased thanks to Gustavo Malzoni. I didnt really know much about cars, and all of the safty features that ford offers. Gustavo did a great job sharing his knowledge to me, nevermind his positive attitude. I would refer all my friends and family to go see him.
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