181 Water St, Hallowell, ME | Directions 0434744.284698 -69.790426
I have always been very nervous about hair dressers/appointments. I have had so much bad luck with hair dressers...really just a history or terrible haircuts. Having said that, I walked into Lux practically shaking and walked out of Lux shining. I have been there twice now and have decided that they are the salon for me. I will go nowhere else. I have worked with Marian and Mallory and they are both just very sweet and patient. The first time I walked in I had no idea what I wanted to do and Marian was very patient with me and talked me through multiple options and the end result they would have. The second time I had mallory and I walked in knowing exactly what I wanted and I had confidence the Lux could do it for me. The second time I went a little more extreme and chopped it all off. I donated 12 inches to Locks for Love and they gave me everything I needed to donate. I walked out of there yet again feeling amazing!! Thank you, Lux, for ridding me of a very long and terrible phobia of hairdressers.
Always a treat to come here – Having my hair done at Lux is wonderful place for some "me" time. Everyone is professional and friendly; he atmosphere is very inviting; a beverage is offered; and I'm always happy with the results. I am often indecisive when I come in, but whether it's Nathan or Mallory (the two who I generally work with), they patiently talk me through what it is I want to achieve. Everyone walks out looking great!
WORST EXPERIENCE – I went in for a body wave, came out with a spiral perm. I had a consultation a few days before, my stylist was sure she understood what I wanted. When I went in, she began the process. I questioned her every move because I wasn't sure it was going to produce the result I wanted. I guess I had the right to be concerned because this is sooo NOT what I wanted. Before I left I told her the curls were too tight, she assured me that I would love it. The only thing I'm sure of is that I don't love it. I am going in tomorrow to have them see the damage, and hopefully get my $85 refunded.
Great customer service, Cozy Atmosphere. – As a newcomer to this area, I had a very difficult time finding a hairdresser. After nearly 20 years with my last one, I was pretty nervous about making a change. I was actually referred to LUX by another salon in the area, that was unable to fit me in. I was very impressed with the care taken to make everyone comfortable. The employee who actually cut and colored my hair took her time, and made sure I was 100% satisfied before I left. I've already scheduled my next appointment, and look forward to it!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Lux on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.