Wichita >Major Appliances > Herb Snow & Son Maytag
2209 S Seneca St, Wichita, KS | Directions 6721337.654782 -97.353324
Neighborhoods: Southwest Wichita, Southwest
Not happy, not happy at all! Customer service is terrible! Bought my Maytag washer from Herb Snow and Sons 2 years ago. Called them for service because I had purchased it from them. They came to repair and didn't have the part charged me $49.99 for trip charge and another $25 to diagnose the problem. Came back 2 days later with the part and charged me another $75 in labor for 15 minutes of repair time. I have now paid $150 in trip and labor. Come to find out the part they repaired was not the problem and they had to come out again. Said it needed another repair part, $60.00 plus another $25 in labor. All told I spent $340.70 on a Maytag that is 2 years old. I understand that machines break and need fixed. But with this kind of service I will not ever buy an appliance from Herb Snow and Sons.
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