Jewelry >Demarc Jewelry Limited
784 Lexington Ave, New York, NY | Directions 1002140.771201 -73.961647
Neighborhoods: Upper East Side, Midtown
Completely awful and clueless – I wish citysearch had negative stars, but alas...I went in with a pair of watch to get a battery replaced. The men (a much older gentleman and a younger guy) took my watch without even really glancing at it and told me to come back in half an hour. After I came back, the younger man who took my order hands me back my watch and says that they don't have the kind of batteries my watch uses. I said no problem, took the watch and left. A few minutes after I left I noticed some terrible scratching along the inner side of the watch where the guy tried to open the watch. He even made some scratches on the bracelet. I went to a place across the street and the dealer there told me that they won't be able to open this watch and I need to send to a brand rep. I really regret not going back to Demarc Jewelry and letting them know about the damage they caused to my watch. I'm sure I would've been told that those scratches were there before I dropped off the watch. What a complete hack shop. Avoid at all costs!
Great selection and service – I have been to Demarc Jewelry a number of times and am always impressed by their service and selection. Isaac certainly knows what he is doing, is always prepared to give you the best advice, office his recommendations, and work with whatever price you request.
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