155 West 19th Street, 5th Floor, New York, NY | Directions 1001140.741338 -73.996623
Neighborhoods: Chelsea, Midtown
Office staff and overall customer service is lousy at Giving Nature Center. I requested paperwork from the staff over five months ago and have not received it yet. Office staff originally said they would fax the requested paperwork to my insurance provider but when I checked in with the provider a few weeks later, they hadn't received it. So I called the office staff and they said maybe it didn't go through and that they would fax it again. When I checked in again and again, each time they said they had faxed it. In the past few month or so, I've redirected them to fax it to me instead, but they kept saying they did and then finally they confessed and said it hadn't been completed by the doctor yet.
My recent requests for the paperwork have been unanswered and my request seems so simple. I keep going in circles with them. I always gave them the benefit of the doubt figuring they were very busy, but being lied to and being told "they forgot" is unacceptable customer service. I hope others don't encounter this because it's terrible. I will never visit this place again.
again Chiropractor not there for an appointment and VERY badly handled by desk staff Requested a call from "Sean" the owner and still waiting
Friendly staff LOVED the massage – Was referred here by a friend who said it was fantastic, and she was right! Super friendly staff and doctor (Hawkey) who has a lovely bedside manner. Massage = Magic. Will be back!
Great chiro adjustment and massage – Dr Hawkey really knows what he's doing and doesn't give you the typically chiro "sales pitch". He really knows his stuff and the massage was really nice after as well. Can't wait to come back. THANK YOU
Great place – I liked the chiropracter, Robin, and a massage therapist, Kate, very much! Robin has excellent patient skills, and his treatment was truly effective. Kate was fantastic! Just the right amount of pressure. Both are highly recommended.
Great service – I was very impressed with the chiropractor, Robin, as well as Jonathan, who gave me a massage. Robin seems very knowledgeable, bright and personable. He answered all my questions well and was very patient and efficient. Jonathan blew me away. Very soft spoken and kind. He did not seem to apply that much pressure but identified tight areas in my back, palms and feet that I did not even know existed. Probably the best massage I have ever had. After he finished, he actually said thank you. I plan to return to both.
Understated but effective – I'm not going to lie, I wasn't expecting much for my $29 amazon local chiropractic consultation and 1 hour massasge but color me surprised! What it's missing in grandeur (there are no separate rooms, just stalls) it makes up for in skill. Jonathan, my masseur, was AMAZING. An avid fitness buff, I was expecting I'd need more pressure applied, but he hit the stress points with perfection. Better yet, I can go back in a month for 40% off all services. Sign me up!
Had a Wonderful Experience – I had a wonderful experience at Giving Nature Center. The chiropracter was professional, knowledgeable, and friendly. She showed me some exercises I could do for a problem I'm having. The session was actually a consulation rather than hands on. I am making an appointment for a chiropractic visit with her. The massage was terrific! The atmosphere was relaxing, with soothing music, dim lights and both a comfortable space and massage table. I've had many massages and this was among the best. The masseuse was responsive to my needs and knew what she was doing. Excellent experience!
Masseur was totally skeevy – I got a Living Social deal for Massage and Chiropractic Evaluation at Giving Nature. The "Chiropractic Evaluation" was a joke. The chiropractor, Robin, never got anywhere near my spine! Instead, we sat at his desk and he said, "The keys to good health and fighting disease are to drink lots of water, eat healthy and exercise." He asked me how I was doing in those areas and what I thought I could improve. That's it. (Really?! THAT's a chiropractic evaluation?!) On the positive side, I half expected him to look at my back and say, "Oh, you have problems, you need to come back" just to drum up business, which he didn't. So, kudos to him for that, but honestly. Anyone with a 5th grade education could have given me the same "evaluation."
Then came the massage, which is the main reason I'm taking the time to write this review, because I want to warn others. The masseuse I had, Joseph, was super-creepy and completely unprofessional. My doubts about him started when I was undressed and waiting on the table and he just walked in without knocking. In my experience--and I've had a many massages and a lot of acupuncture--a practitioner always knocks to make sure you're ready (read: decent), rather than just barging in unannounced. He then proceed to the massage without asking me what kind of massage I wanted, if there were any spots I wanted him to focus on, or, once he had started, how the pressure was. He just did whatever he wanted...and the stuff he did got increasingly weird. What he did on my back was fine, but once he got to my legs and neck, he stretched and pulled and flung and jarred them in every direction. Now, I'm not saying that these weren't legitimate massage techniques--they probably were--but I think he should have asked me first or at least explained what he was going to do. Thankfully, I have no joint problems (not that he knew that, not having asked) but if someone did, this treatment would be incredibly painful, if not downright harmful.
Now to the creepy part. In my experience, when you turn over on the table, the masseur holds up the blanket (like a wall) and turns away to give you privacy. Joseph did neither, and instead held the blanket up just enough to give himself a really good view, which he took complete advantage of. Then when he did the weird leg stretches, he made no attempt to adjust the blanket, and...well let's just say, I'm no prude, but unless you're my boyfriend or my gynecologist, you have no business seeing that part of my anatomy! As if that wasn't enough, he "accidentally" knocked the blanket off of my bare breast. Not only should that never have happened in the first place, I swear to God he took a full beat to get a good look before replacing the blanket! My personality tends to err on the timid/shy/overly polite side, so unlike some of the other reviewers, I didn't say, "You're a creep...we're done here" and leave early, but for the first time in my life, I was glad when the massage ended. (I didn't even care that he went under the time I paid for by at least 10 minutes--I was just so happy to get out of there.) The whole experience was just unpleasant, and the first thing I did when I got home was take a shower.
Besides being skeevy, he was just a generally unpleasant person. I was the last client of the day, and when I came out into the reception area, he was sitting there counting his tips (classy!) He didn't smile, ask how I was, or even make eye contact.
For all I know, the other massage therapists at Giving Nature are perfectly fine, but I question a place that would keep someone like this on staff, especially since, as I've learned reading various reviews, I am not the first person to point out his skeeviness and inappropriate behavior. There are many, many places to get a massage in New York City. Especially if you're a woman, I would highly recommend choosing a different one.
HORRIBLE – This place is completely unprofessional. This is the worst massage place I've ever been to. They were not accommodating at all. The lady chiropractor there is completely rude and the tall, skinny guy that gives massages is horrible at his job. This place is a rip-off. AVOID AT ALL COSTS, DO NOT GO IF YOU DON'T HAVE TO, GO ANYWHERE ELSE.
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