Buds & Baskets

(718) 351-1220 | View Website

3161 Amboy Rd, Staten Island, NY | Directions   10306

40.563553 -74.132532

 
Florists  more

Neighborhoods: Richmond Town

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Buds & Baskets
Menu
Forever Yours, Charming & Sweet Bouquet, Sugar & Sweet Bouquet, For All She Does Bouquet, Purple Perfection, Mom's Mint Julep, Gardens Joy Bouquet, Delightful Blooms Bouquet, Hand Selected Bouquet For Mom, Shimmering Love For Mom... more

Reviews for Buds & Baskets

Doesn't Recommend
1.0
over a year ago

DO NOT use this florist – If I could give them zero stars I would. I called Buds & Baskets to order flowers for someone on Staten Island and asked them to fax me a receipt. They called me the next day because they wrote down the address wrong and I mentioned again about the receipt being faxed. Diana (who I believe is the manager but it is hard to tell because she keeps hanging up on me) told me she faxed it yesterday. When I mentioned I didn't receive it and asked her to refax she refused saying she is too busy. I asked again to refax and she said "no." When I said that I need the receipt or I will need to cancel the order Diana replied that she was fine with that and the order was canceled and then hung up. I tried to call back to confirm that she was actually canceling the order and no one picked up. I called another florist to order my arrangement and then Diana called back to verify my fax number. I told her she told me the order was cancelled so I don't need the receipt as I have ordered from someone else and she started yelling at me to give her my fax number so I hung up. A while later I tried the florist again hoping to get someone other than Diana. I asked to speak with a manager and someone picked up. When I asked her name she hung up on me.

They are the most unprofessional and rude establishment I have ever dealt with.

Recommends
5.0
over a year ago

Absolute Freshest Flowers around!!! – They are always very helpful and friendly. Great selection and if the don't have what you need, will order for you! I would definitely use them again. Great Service wjth Quality Products - would definitely recommend!!!! Definitely 5 *s!! Give them a call!

 

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