Brooklyn >Automotive Sales & Services > Giuffre Auto Group
438 88TH St, Brooklyn, NY | Directions 1120940.620472 -74.028059
Neighborhoods: Bay Ridge & Fort Hamilton
STAY AWAY – by far, the worst dealership i have ever stepped foot in
unprofessional, rude, demeaning, dishonest, both sales and the manager
the mazda is great, if you want one drive anywhere else than to giuffre to get one
one star becasue that is the lowest this site allows, they don't deserve any star at all
The worst ever. School for sociopathy. – OMG., I have been a car dealer for over 32 years and NEVER have I encountered a more ignorant deceptive group of incompetent sleazebags in my life. What is this group, a cash laundering front for the Mafia? I wanted to buy a car cash and could never get an out the door price. Was told it was sold. Next day it was available. WTF?? One reviewer called it a "cesspool of deception." I cannot even compliment these fools that much. Maybe they prey on the desperate but if you have a grain of sense" abandon hope all ye who enter here." The staff certainly have. Guiffre means goofy in Italian?
Guiffre Sales and Service – This dealership gives Hyundai a bad name. As many people have already commented, their sales staff are trained to deceive people. I also had a major issue with Tommy Desola, service manager for Giuffre when he admitted that his "B" mechanics worked on my car and NEVER saw the broken ball joint or noticed that the brakes were shot in the front. However, this didn't stop Tommy from charging me "A" mechancis rates on a $750+ job that wasn't done! I took it to Tommy's Auto repair on McDonald and he did a nice job on the car. Paying twice hurt, but better safe than sorry.
I contacted Hyundai of America who were sympathetic, and they even called Tommy, but each Hyundai dealership is independent so Hyundai has little or no authority. Well, what good is that! I told them to check the web for many unsatisfied customers!
Remember that every dealership service center has a certain amount of "A" and "B" mechanics. There is also a number of kids from private trade schools who do simple things like oil changes, etc. No dealership can make money having all "A" mechanics, period! Take you car elsewhere. You don't need dealerships to change your oil and do minor repairs
I've had much better luck at Manfredi in Staten Island, both for sales and service. I just bought a Subaru from Manredi, but their other dealerships are pretty good as well. Mr. Giuffre should choke on his money!
crapiest dealer ever – complete liars ridiculous hidden fees don't even waste your time they are the absolute worst dealership ever complete garbage sh*t if i could give a negative rating i would PLEASE LISTEN I WILL BUY YOU A CAR IF YOU DONT GO THERE THAT DEALERSHIP IS THE ABSOLUTE WORST. and they try to make you pay for service even when your under warranty they get the part for free from the company and then charge you on the side with some retarded excuse like oh this particular part is not covered under warranty
WARNING, WARNING, WARNING!!! – I went in there ready to buy, but found a cesspool of deception. After haggling over the price, they tried to insult me with a truckload of "hidden fees". The sales manager was absolutely rude and treats you like you were born yesterday. All of this even before meeting with their LIEnance (finance) manager.
These people have turned me off to the entire process. It was only when I decided to write the lovely review did I realize it's not all dealers...it's just them.
Liars,Cheats, Thieves - WORST CAR SWINDLERS – NEVER,NEVER, NEVER waste your time with this used car dealer. I wish I would have looked this up first before I made the hour long trip from New Jersey! It's not like they are giving the cars away. This dealership is stealing from the public!
These guys have found a legal way to loan shark!
We searched for a used car found it at Giufrre group. Called 4 times to confirm the price. Test drove the car and said okay we'll take it. We asked if there was room for negotiations the salesperson said no. We said okay, we'll pay the asking price. Salesperson gets up and does the usual disappearing act for 15 minutes comes back and says, "What loan terms do you want?". We say, no we are paying in CASH. No loan. We want to buy the car. The salesperson then tells us, "oh no, I can't sell this car unless you buy it with a loan from us."
The manager comes over and is rude and arrogant and tell us I don't sell cars unless you take out a loan for it. What a great way to rob unsuspecting people that can least afford to have huge payments on a used car.
THEY ARE THE WORST ... A BUNCH OF SWINDLERS – I got duped thats all I am gonna say. I wish I could find that saleperson so I can whip his behind. If I could give this place no stars I would...
What a bunch of clowns..... – Called an made an appt to see a car. Confirmed the car will be available for a test drive that day. Got reminder emails and calls about my appointment. got there on time but my sales guy left early. The person covering for him told me the car I want to see if not available and not at that location.
why confirm the appointment but not mention that?
Your time means nothing to these guys. They will bait and switch you if they can. be careful
wish I could leave them 0 stars.
Worst Dealer ever – This is the worst dealership I have ever been in in my 30 years of buying cars. They tell you they have a car in which you have just seen online when they truly do not. I was on the lot when I called asking about a specific car and was told it was on the lot. Mind you I went to three lots looking for this vehicle and knew they did not have it. After waiting for over an hour to finally have a salesman "help" me I was told the vehicle which I know is not on the lot was sold.I believe these dealers are racist since I am hispanic and had to wait over an hour for "assistance" yet my caucasian friend which i brought along was able to get a salesman within minutes of entering the dealership. I will never ever step foot onto any of their lots or any lot they are associated with nor will recommend them to my worst enemy!!!!!!!!!!!!!!!!!1
The absolute worst dealership I ever visited – Giuffre Kia Mazda Mitsubishi Hyundai is a car dealership that preys on consumers. You will regret any dealings with them. They engage in bate and switch tactics, they provide consumers with incomplete and inaccurate information and they try to trick consumers into purchasing warranties that they do not need or want.
At the end of December 2009, I called Giuffre and asked about the availability of a 2004 Lexus RX 330. They told me that the car was available and I went in to see it. When I arrived, I was driven across town to see the car and told that the vehicle was actually moved to another location only minutes after my call notifying them that I was coming in to see it. WHY? After this inconvenience and waste of time, when I arrived at the other location, I noticed that I was being shown a more expensive 2005 and not the 2004 that I inquired about. I was told by the agent that the 2004 was sold quite some time ago. "Then why was I told it was here?" I asked. The agent said that the receptionist probably didn't check. I had travelled all the way to Brooklyn from mid-town manhattan by train and figured I would go ahead and look at the 2005. When I went into the car, it would not start. I was told that it would need a jump and guess what, the cables were back across town at the other location. So why didn't I leave then you might ask? Because I had already invested a couple hours. When I went back to the first location. I was convinced to stay there and wait for the car to be brought to me. While waiting I asked to see the carfax report several times to no avail. Finally, after demanding to see it, I was given an abbreviated version that omitted all pertinent information. I became increasingly suspicious and called a friend who ran the report for me. The full report revealed that the car was in an accident - information that the dealers intentionally and deceitfully withheld. Hours later I was still at the dealership, I finally test drove the car, liked the car in spite of the accident and decided to purchase. (I know, in retrospect I realize I should have ran for the hills many times but understand, these people are very good at what they do. their tactic is to delay and wear out the consumer so that eventually, out of desperation and exhaustion, they agree to purchase.) I returned the following day to purchase the car. The agent who handled financing went over the terms and I heard him quickly mention the word "warranty". I asked him to repeat more slowly and confirmed that they were trying to sell me a $3000 warranty. I explained that I did not want to purchase it. And guess what, after 8 hours of my time wasted, travel expense to and from the dealership, Giuffre refused to sell me the car without the warranty. They figured that I had invested so much, I wouldn't possibly walk away. But I did. I wish I read these reviews prior to dealing with this shady company. It amazes me that this dealership is still in business.
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