Queens >Transportation & Storage > High Touch Moving
14135 Hoover Ave, Briarwood, NY | Directions 1143540.714425 -73.816789
Mon-Fri 8am-6pm; Sun 10am-6pm; Closed Sat
I was running out of time. I had to get the job done in no time. So, I just googled and randomly called high touch moving. When I booked them I had no idea about this company. I just wanted to move my office as quick as possible. Their movers arrived with all necessary tools and packing materials. They were lightning quick and equally accurate. Though they got no time for the preparation but nothing actually stopped them from performing a super-fast move without any errors! I am sure that this company is one of the best moving companies of USA. Though they are not the cheapest but it is obvious that if you want the best service then you must pay a decent amount. In the end I just want to thank their sales guy and the movers for their outstanding service.
These guys are great, we had an amazing experience. They showed up even a little early which was great and got to work right away. They were very careful with our furniture and I have to say I was super impressed by how much they were able to carry at one time. It was nice to have wardrobes to move our hanging clothes and they were prepared with blankets, boxes and anything else to pack our delicate frames and mirrors. Our apartment had four flights of stairs so it is no easy task and they did a great job. Also, their customer service is top notch, the sales guy asked great questions to get acquainted with the space and called me the day before to confirm everything and ensure we were ready to go. Also, no damage to our furniture is a huge plus! If and when we move again we will surely be using High touch moving.
I heard about high touch moving from my cousin. He told me about them when I was badly looking for a reliable and affordable moving company. He gave me their phone number. I called at their office and spoke with their sales guy. He attentively listened to me, asked me many questions to know about the move and in the end took no time to set up an appointment and the same day submitted a quote. It was clear that they asked for a very reasonable amount. So, I hired BR movers for the move. Their movers served me the best by coming on time, nicely moving all my goods and by completing the entire task a lot earlier than the scheduled time. It was good to notice that there were no hidden costs. I am sure that they have many more satisfied customers like me.
I would like to thank their sales guy for such a great offer and for organizing the entire move in such a professional way. Movers were so good and so keen to perform that I did not even felt that I am in the middle of a move. They were simply outstanding in all the departments. They came on time, did the packing perfectly, moved everything within the schedule and made sure that noting gets damaged or broken or lost. Everything was done perfectly and professionally. They did not cost me much. I am grateful to this wonderful company.
A friend recommended "High Touch Moving" to me. I called, got a quote and it was one of the lowest I’d received. They showed up right on time and went to work right away. Move us out with a great attitude. Our new place is hard to get into, with some “challenges” – they took it all in stride and did a fantastic job. I would recommend High Touch Moving to anyone I know who is moving, and plan to use them again in the future.
I hired High Touch Moving about two month ago to move my belongings out of storage in NYC down to Virginia. Moving is stressful for many of us and the company staff was flexible and understanding when the realty agency did not provide me with the apartment keys on time. Eli and his crew work very well under pressure, did not freak out when I called with a potential change of plans at the last minute. Instead, they provided options and always looked out for my best interest to keep my costs down. They had done an excellent job at packing furniture for long-term storage to protect it from bugs/cold, damp weather conditions and once I unpacked everything was intact. Prompt arrival, very positive attitude, flexible and good listeners. They wanted to make sure all boxes were placed in their appropriate rooms. They also did a great job at assembling furniture, which is a pain to do, and High Touch Moving did it in a jiffy, probably for a third of the time that it would have taken me to do it. I cannot recommend them enough. I will tell my colleagues and friends.
I really want to thank high Touch for a great move. You guys were great. I have never seen a team work as great as you did, i have already recommended two people to you guys, i will be moving in summer and will be contacting you.
i moved with High Touch moving systems after the aftermath of Hurricane Sandy. I am very greatful to this company for all they have done. Not only was my home without power however there were alot of flooding.
The guys arranged to come to my location at 8 am and they were there 10 minutes before. I felt so bad that they had to work under these cirmcumstances but they did a great job.
They helped me safe alot of my sentimental items and for that I will be forever indeaded to this company.
I wish you many years of sucess and if I ever need to move again I will call you.
My move through High Touch Moving was a complete nightmare for me.
I was very specific and detailed in providing my move details to the salesperson - including delivery to San Francisco and being up 3 flights of stairs.
I asked several times if there were additional charges for delivery in SF, and was told no...until the delivery guy called me the day before and told me I would have to pay an additional $350 "Shuttle Fee". Since it was not his fault - I agreed to pay and deal with High Touch moving later to get refunded.
This was the just the beginning of the frustration I encountered during this move with High Touch Moving...
The movers were supposed to come to my house at noon, with a call 30 minutes before. At 12:45 I called them and was told that they would not be there until 5 or 6 PM. This was incredibly frustrating since I had planned my day around the move, and had work that night that I needed to cancel at the last minute.
When the movers finally arrived, they took one look at my place and rolled their eyes and started to complain about the stairs leading up to the unit. They were incredibly rude and insulting. I was very clear in all my exchanges with High Touch that my unit was up three flights of stairs and on all the quotes I received from Sean - this was included. I do not understand why this message never made it to the movers...they told me that they had been moving all day and were not sure if they could even do this move because they were so tired. I was also told that I would need to pay an ADDITIONAL $150 for the stairs. This was included in all my quotes and upfront payment through Sean. I paid them the money they asked for in order to get them to start moving my boxes. They also made a comment that I have a nice house and can afford it! This was unbelievable to me.
This morning, I found out that they left all the boxes and packing supplies on the street. The garbage company will not pick this up - I have no idea what to do with it, and why they did not remove it themselves. What should I do??
I have taken several pictures of the damage done to my house - 2 holes were punctured in the walls and scratches up and down all the walls. In addition to the damage done to the actual furniture itself - cracks, scratches, etc. I have photos. The movers told me that some of my furniture was too big and that I was lucky they didn't just leave it in my garage...which is how they explained the damage to my house.
They wouldn't let me count the boxes - I am worried whether I have all of my boxes, but need to finish unpacking before I am certain if anything is missing. They actually brought in a rug from someone else's delivery and thought it was mine!
This was a terrible experience, beginning to end and would not recommend this company to anyone.
I am thankful to the sales person for offering me such a great deal and for arranging a perfect move for me. When I called High Touch Moving I talked with them about the move. I had a very tight budget. That is why I had enough doubts about the quality of their service. But they have showed that they are real professionals. Movers were simply in complete control over the move. They did nothing less than 100%. I appreciate their commitment and professionalism. This is a very good company. I strongly recommend them.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of High Touch Moving on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.