Solvay >Manicures & Pedicures > Miracle Nails
2134 W Genesee St, Syracuse, NY | Directions 1321943.047340 -76.198821
I have had nothing but terrible experiences at this salon. Every time I go there I have to wait at least twenty minutes and let it be known that EVERY time I have had an appointment. The one time I did show up 5 minutes late( because they are always late) they gave away my appointment!!! Terrible business people and extremely unprofessional.
inconsistent at best – I have been to this salon because of its convenience on a few occasions. I would say the service is fair at best. Some of the time I have gotten decent manicures and pedicures, but not on a consistent basis. Some days you are lucky if the nail technician even looks up at you, except to ask for their money of course. Also ASK how long the wait will be, 10 minutes really means at least 20. Also don't be afraid to tell them if they are hurting you, even if it means getting a look like you just offended them. The quality of the mani/pedi will quickly disintegrate, but at least you can stop them from drawing blood before it is too late. Not a place that you feel you can trust for quality, consistent service. When you get ready to leave, know you will have to figure it out on your own if you need to get shoes and socks back on; once they get your money, you are invisible.
Poor quality, unprofessional, dirty tools – Ive never written a review before, but I was so disappointed with the quality of work, the professionalism of the employees, and the price was not fitting for such shoddy work.
I went in to get Shellac, and called before hand. I was told I wouldn't need an appointment. I showed up and waited the obligatory ten minutes, then was sat down with a bowl of acetone to soak my polish. I was left for 20 minutes, far too long and unnecessary, as Shellac polish only needs to be soaked for 5-10 minutes, then pushed off with an orange stick. After 20 minutes of no one attending to me, I called over an employee, I was told to keep soaking. Frustrated, I decided to do it myself as i could be sitting there for an hour more, and began to pick off and remove the shellac nail polish with my thumbnail and a bit of paper towel. During this time of waiting on anyone to start on my nails, 2 others were served before I could get anyones attention. Seemingly forgotten. When i was finally retrieved form soaking, I was told I did a good job taking off the polish.
After my manicure began, the technician proceeded to sloppily jab at my cuticles without soaking them, thus leading to two bleeding spots. I also noticed that the cuticle clippers were neither sterilised before or after.
Then the filing began, it turned out very sloppy and irregular, all varying lengths and shapes with the technician even roughly filing down the top of my nails as if she were preparing for acrylic nails. I already have somewhat thin nails, and I saw absolutely no reason to do this. The process of the shellac polish and UV light was irregular for each hand, not follwoing a typical procedure you would get from a better salon. All in all, I felt very frustrated throughout and the quality of the manicure was poor quality, I didnt see any tools used on me being sterilised or even cleaned.
If you dont care too much about the shapes of your nails and just want someone to paint your nails, go for it. But if you actual want a sterile, skilled manicure worthy of $40, dont come here.
Very Disappointing – Ladies, I am not one who bashes a business before trying to get it right with the business. I did try ones again and feel appalled by the way customers are treated.
I had my nails done at a Miracle Nails in B-Ville for several times. After I was made aware that there is a product which would sustain for up to 2 weeks, I ask the nail technician if it was safe for my nails and would not soften them. I was assured that the product is absolutely harmless. After receiving the third treatment and taken off the product, my nails started to crumble, split and peel. I am over 60 now and always had very strong nails all my life. I eat right and do not miss any vitamins or minerals. I decided not to get this nail treatment again. Out of curtsey I went to the salon to raise awareness benefiting future clients. I feel insulted by the technician who turned from friendly when receiving her tip to rude! I NEVER let this company have my business again. This is not the first time they insulted a client. BE AWARE OF PRODUCT AND FALSE INFORMATION!!!
inconsistent pricing....in Fayetteville near Wegman's...
brought girls in for manicures ..inconsitent in charges for flowers put on nails...not consistent with other visits. ..inconsistent explanations......
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