Buffalo >Dry Cleaning & Laundry Services > Bridal Kare
564 Colvin Ave, Buffalo, NY | Directions 1421642.955999 -78.859150
Neighborhoods: North Park
what did I pay for?! I sent my dress with underarm stains and a lipstick stain. It came back to me with underarm stains and a lipstick stain, as well as a broken hook and eye, staple holes in the back, and broken ruffle tacking. It also came with a note that said they looked over the dress and tried to remove the stains but could not. I feel I should have been contacted about this before the dress was sent back to me. And I would think that wedding gown "experts" should be able to get out sweat stains?!
Don't waste your money!
Nice Job. Quick service and very nice employees. They talked me through the whole process and took GREAT care of my gown. Thank you BridalKare Staff for everything
Awesome – Great Job...Had my gown back in 2 weeks and all repairs had been made and stains removed. Thanks girls :)
Best Place EVER!!! – Great Service... I just had my gown cleaned and presered and picked it up last week... I just had a chance to open and I cried.. It made me think of my wedding day and how I wanted to wear it all over again. It looks GREAT. I will be sure to show all my friends and tell every one what a great experience I had. Thank you BridalKare for doing a great job
WORST PLACE EVER! – THIS PLACE IS ABSOLUTELY HORRIBLE! I recently got married in the Caribbean and came back to my home town in Buffalo, NY for a BIG party reception. My mother in law brought my designer dress back one week before the reception from the Caribbean to be dry cleaned. We spoke to the owner SEVERAL times before and she assured us the dress would be ready within the week. She seemed very nice and friendly. The dress was dropped off on Saturday and expected to be picked up on Friday, as our reception was the next day Saturday. I called Friday morning to make sure the dress was ready. I WAS PLACED ON HOLD FOR OVER 15 MINUTES and then the girl came back and said "We have a pick up date for next month." WHAT????? I explained that had to be impossible. She put me on hold again for another 10 minutes and said "we have to contact the owner, she is in Las Vegas." MUST BE NICE! The women finally picked up the line and said "we're looking for the dress right now." All I could think of was GREAT, they probly don't have my dress even at that location, and I would not get it in time for my reception party. The woman was EXTREMELY RUDE on the phone and said "we found it. We can have it done by tomorrow." Really???? A wedding dress takes more than ONE day to dry clean properly. Especially a 100% silk Italian designer gown!! NO APPOLOGY, NO SYMPATHY NOTHING! My husband had to go pick the dress up the morning of the recpetion. IT LOOKED AWEFUL AND THEY STILL CHARGED US THE SAME PRICE! THERE WERE STILL DARK STAINS ON THE DRESS AND THEY LOST A BUTTON!! I HAD A VERY EXPENSIVE DESIGNER INES DI SANTO GOWN AND THEY TOOK VERY POOR CARE OF THIS DRESS!
DO NOT GO HERE! THEY ARE VERY RUDE, UNORGANIZED AND DELIVER VERY POOR SERVICE!!!
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