7666 Highway 36, Tooele, UT | Directions 8407440.670241 -112.281402
The most terrible service that I've ever received from a business. I purchased over 6000 dollars worth of flooring from Factory Direct flooring and they did the install at my home. This was only 1 year ago and the carpet is already pulling off of the sides of the wall and the seams are coming apart. I asked them to come and fix it and they sent one of their reps. The guy told me that the people that installed the carpet did a terrible job and they would send someone to fix it. That was over 4 months ago and they still haven't sent someone to fix their mistake. DO NOT BUY FACTORY DIRECT FLOORINGS PRODUCTS OR SERVICE!!!!!! you will be very sorry if you do!!!!
Great Customer Service – I had my carpet installed several months ago now and should have written sooner to thank Factory Flooring and their sales people for helping me so much. The sales people were all friendly and willing to help me each time I went in. My sales person was Patty and she was extra nice and was willing to come to my house twice just so that I could see more samples. She was friendly and gave me a great deal. I will use them for every purchase I have for flooring.
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