1525 Gladiola St, Salt Lake City, UT | Directions 8410440.737852 -111.971852
poor customer service – I wrote a review last month about New Look that wasn't very flattering. It was all true at the time so I wanted everyone to know how I'd been treated! A few hours after I posted the review Jaime Villagomez from New Look contacted me about my problem. He was very understanding, great to talk to and he went right to work to fix the situation. He exchanged my unused product, I bought more product and he shipped my new order right to my front door. I have since applied the concrete stain and it looks great. Jaime is a real gentleman and professional. The New Look company is lucky to have Jaime protecting their reputation, he is the right guy for the job. The New Look product and Jaime Villagomez are terrific.
Thanks, Mike Mellow
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