Murray >Jewelry & Watches >
Jewelry >Sierra-West Jewelers
6190 S State St Ste A, Murray, UT | Directions 8410740.636398 -111.889678
Horrible customer service. They sold me a ring that has had nothing but problems and they have been completely unapologetic. I've had my ring two and a half years and have had to get it fixed four times already. It took over a month to get it sized and fixed in the first place, and every time I've taken it in since, they don't gurantee when it will be fixed, and are snarky on the phone, act put out if they need to send it to the Orem store, etc. When I've asked questions, they patronize me and talk down to me. I regret spending my money here.
Best customer service ever. Have a customer for life. – I recently got a ring for my girlfriend, and upon giving it to her, we realized it was a size too small. After doing some research on the internet, I decided to come to Sierra West. They are locally run and owned. They gave us a great deal on resizing, and the gal that helped us was friendly and very informative with the process. I highly recommend Sierra West Jewelers, and they have us for life.
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