Reno >Automotive Sales & Services > Milne Towing
301 Gentry Way, Reno, NV | Directions 8950239.494963 -119.793132
Neighborhoods: Ward 2
HORRIBLE!! Don't use them.. Awful experience with the office staff here. Pam Milne can't answer anything about price so transfers everything and you wait on hold forever. Then no one will let you pick up your car without PAM MILNE being there. I was told by the driver I could pick it up 24/7. When I alerted them i had the necessary documents to pick it up tonight, then changed their story and we had to wait an extra day. The driver and Pam were unsympathetic saying the would CHARGE another day of storage even though THEY REFUSED me the right to pick up my car the night before. THEY ARE MONEY HUNGRY and DONT CARE ABOUT YOU.
When I asked them a simple question about the stipulations of the tow ... the driver got mad and hung up on me!
The driver was clueless on what documentation was needed and told me something different than what PAM MILNE did. NEVER USE THEM... they WILL take advantage of YOU.
Best Tow Company in town!! – Milne has been the only tow company my company uses. Their drivers are always courteous respectful,and very helpful. Their drivers are professional and take the utmost care with the cars they tow for us. I recommend Milne to any one who needs a Tow truck.
Great Service – they are quick and profession with very nice looking trucks. The driver was very helpful and the dispatcher (PAM) was very nice over the phone. this company is NO DOUBT one of the best in the business ..I RECOMEND THIS COMPANY 5/5
Very Professional Tow Company – I blew a tire on my honda civic del sol which is lowered 5 inches, about 1 inch off the ground, most companys wont even touch my car. I called milne and they were there very quickly. the driver was very nice and very professional, he took his time loading my car on the flat bed being sure not to damage a single thing, this company is top notch, i would definitely use them again.
Milne Towing is under new ownership. The address on 301 Gentry Way is no longer valid. The new address is 1700 Marietta Way Sparks, NV
rip off company – My car was towed from my daughters apartment complex . i was parked there for 1 hr dropping off my grandson. no signs posted anywhere saying towing and I have to pay 302.00 to pick it up . what a bunch of bs . this company sucks .
Super quick and professional. – I was referred to Milne by Crosscountry roadside service when I was stuck in the snow. Milne sent Joe who was fast, friendly and professional. Highly recommended
Rude, Unprofessional, Lack of Understanding – This company does not know what they are doing when conducting business. The company received a request from a local business and mistakenly tried to tow my truck. I was working and had permission to park in the designed area. As I noticed that people were inquiring about their cars, the local police arrived as well as the media. I went to check on my truck were my nightmare started. I had to pay $100.00 to Sixto Garcia, so he would not take my truck. Then he became extremely rude and aggressive. He tried to intimidate me by getting verbal abusive. I explained to him that I was working and he ignored everything that I was saying. A person from the local media was recording the incident this guy became demanding and rude. I went to Milne Towing located at Gentry Way were I encounter him and returned my money. I told him that I wanted to speak to his supervisor, but he did not want to hear my complaint. They were so unprofessional, and other staff from the company if you could call that treated me like a dog by telling me to get out of their place using excessive foul language. However, if I did not make the effort to solve this misunderstanding they would have kept my money. I did not seek their business nor was parked in an illegal area that I should have been responsible. People please when calling this business be careful and please provide detailed information about the car that needs to be towed. This experience was uncalled for. This business believes they are powerful and have the right to mistreat people. Do not call or use this business.
Greed fuel Company – That whole company has a very dark side to it. They will steal from you using loop holes from DMV and Nevada law. Stay completely away. Don't ever say you weren't warn.
Do not use!! – Service was ok until the tow truck bashed in the rear of my truck loading it. I have made repeated requests from Milne to fix the damage with no response. My next move is to file a small claims!!
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