400 E Locust St, Des Moines, IA | Directions 5030941.589734 -93.612320
Neighborhoods: East Village
Accenti carries clothing for ALL women. The service is very helpful and accomodating.
an east village treasure – Accenti is what boutique shopping should be- unique items, combined with a fun & personal experience.
As soon as I walked in, Steve encouraged me to try on anything I liked, and immediately made me feel very comfortable being there. The owner, Paolo, is just so friendly, and casually told me about different jewelry or scarves that I did try on.
It was fun just to be there- finding a fantastic new bracelet was simply a bonus!
Very bad customer service experience – I received a gift certificate for this store. When, half way through the store, I was unable to find anything within the price limit of the gift certificate, I asked for help and stated my problem. The sales person gave me a lecture about shopping at department stores and then showed me some items that were in my price range. As I was looking, he then told me he preferred to refund my gift certificate instead of me redeeming it. The other sales person told me I started the conversation inappropriately and should have asked to been shown merchandise in my price range. All of this was stated in an unkind manor.
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