1015 N La Brea Ave, West Hollywood, CA | Directions 9003834.089325 -118.34372
M-Sa 10am-9pm, Su Closed
Neighborhoods: West Hollywood, Central LA
worst service ever. – i bought a tv through their website with in-store pickup. entered the CC number, then waited for email confirming. got the 1st email. then it said wait for a 2nd email that will have someone in the store actually "reconfirm" inventory. it mentioned that email could take anywhere from 15-45 minutes. i check back maybe 15 minutes later and lo AND BEHOLD i got the 2nd confirmation email. so sweet? tv is ready to be picked up. i go there show customer service my print outs, confirmation emails, etc and they cannot find the tv. then they tried to give me a run around stating the email confirmations are nto accurate. i asked her why does it state an employee will go look for it, then send another confirm email? she had no response. i mean she was an idiot. long story short (tired of writing) i phoned into corporate and threw her (the person who "works" in the tv area) under the bus. i got $100 bucks. lol @ her
A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Below average for the Best Buy brand – This Best Buy at the brand new facilities at La Brea and Santa Monica seems to be a good thing, but the staff are probably the least well trained I have experienced, that is IF you can find them. From all other appearances, this is simply the standard Best Buy ... large, TVs grouped to one area, computers in another, DVDs and CDs taking up the center, etc. Love having this store in the neighborhood, but I'm totally willing to drive out to any other of their area stores to get the service I want and sometimes need. Sorry guys.
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