19425 Soledad Canyon Rd # 164, Santa Clarita, CA | Directions 9135134.415481 -118.473558
Top shelf Service – Detailers I've used in the past seem to forget the details. This is where Starr shines! Their attention to the details is what sets them apart. From arriving on-time to my home, to the top-shelf professional work, I couldn't have been more pleased. I'm a fanatic about my cars, and Starr has the same approach. They love cars and it shows in their work. I would strongly recommend them to friends and co-workers. Starr Detail is the best!
5 Star Rating – Mark,
I'm been meeting to drop you a note and tell you what a great job Alex and Javier did on our two cars (my black Porsche Carrera and my wife's gray Range Rover) last Saturday.
I've always been hesitant to use detailing services since I usually detail the cars myself and never thought anyone could be as meticulous as I. Your guys surpassed my expectations.
You should also know that not only is Alex a good technician, but he has great interpersonal skills in dealing with clients.
I will be sure to recommend your company and to contact you again. (I still thoroughly enjoy the "relaxing" part of detailing my cars, but will also use your folks periodically.)
BEWARE OF STARR AUTO DETAIL - Black Car Specialists – BEWARE of STARR AUTO DETAIL- The Black Car Specialists Los Angeles
They will potentially RUIN THE BLACK FINISH ON YOUR VEHICLE and you will have to PAY SOMEONE ELSE to reverse what they have done to your car!
First, I set an appointment with Mark (who I believe is the owner) for a complete exterior detail to my black vehicle. He seemed very knowledgeable and professional, but to my surprise, someone else showed up at my door.
To begin with, I am a car enthusiast and my vehicle is like new. I take pride in my vehicle and keep it very clean.
When the detail was finished. All the existing flaws in the paint where still highly visible along with the addition of some new clay marks left in the hood. Also, the PAINT FINISH WAS LEFT DULL AND MATTED as if it needed a coat of wax! When I pointed this out, the detailers just shrugged their shoulders.
When I complained to Mark, he acted very concerned and said, he forgot to tell them what needed to be done to the vehicle, and that he would be out to do the job correctly. After rearranging my schedule to have him do it, HE STOOD ME UP. He then began to avoid my calls and not return my messages. When I did reach him, he acted concerned but then just blew me off in the end.
Obviously, he does not stand behind his work or what he says.
Don?t be persuaded by his professional demeanor or his website. You will probably be treated the same way.
Quotes from website:
?WE TAKE PRIDE IN OUR ATTENTION TO DETAIL AND WOULD REALLY LIKE TO GIVE OUR CUSTOMERS OUR PERSONAL ATTENTION.?
?Once tried, always preferred?
?Exacting Customer Service?
SAVE YOURSELF THE AGGRAVATION.
CALL SOMEONE ELSE!
Starr detail takes great pride in our work and trying to make all our customers as happy as possible. Since being in business since 1992 we have many satisfied clients Our testimonial page on our website speeks for itself and our A rating on Angie list also does. Unfortunately along the way from time to time which isn't very often at all we will have the unfortunate opportunity to run into a client that no matter what we do will just not be happy at all .
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