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Spas >Polish Bar Of Brooklyn Llc
470 Myrtle Ave, Brooklyn, NY | Directions 1120540.693281 -73.966476
Mon-Wed, 11am-7pm; Thu-Fri, 10am-7pm; Sat, 10am-6pm; Sun, 11am-5pm
Neighborhoods: Clinton Hill
Horrible Service – I went to Polish Bar to get a minx mani. When I made the reservation my credit card number was required to guarantee my reservation and I was informed that I will be charged for the service if I didn't cancel within 24 hours of my appt or didn't show up. I showed up to my appt and on time. The style that I wanted was unavailable and they had a limited selection. With that being said, there was nothing else that I wanted so I wanted to leave. The hostess informed me that I would be charged for the service eventhough I showed up. This was due to their policy because that service is guaranteed. Its not guaranteed because they couldn't fulfill what I wanted.
Now my frustration was caused by her informing me of this. It was not my fault that they didn't have what I want and so now I have to be forced (forced- because they already had my credit card number) to pay for something that I didn't want. They offered me an alternative which was somewhat close to what I wanted, but if I was adamant to have the minx mani it would not have been a good outcome on their part.
Over priced, Poor service: sucks – I got a mani-pedi from Polish Bar. I took off my coat and the nail tech rolled it and place it on a chair. The pedi massage chair was TOTALLY BROKEN, the padding was warn out (i could feel the motor tracks on my butt) The buttons of the remote were entirely gone and the thing shook violently. The girl did not speak english so when I asked to have the thing turned off she had no idea what I was talking about. I was charged for extra tools that I did not want. The signs at the stations remind people to tip 20% and only in cash. Even though it is customary, it still is very tacky and low brow to put that up at all. The mani-pedi was slightly above average. Although no mini neck rude, no one wrapped my toes, no help with shoes, and my coat was still wrapped in a ball just moved to another chair for another costumer. Just plan ghetto!
hi roxannerose. it seems you had a terrible experience at pbb. i would like very much to offer you an opportunity to have an improved service experience in the establishment. it was good to read your review, and see your complete frustration. please contact me at 718.783.5363 at your convenience. your experience was unacceptable to any service standards, but especially ours. -Tricia
Love this place! – I was referred to this place by a co-worker for eye lash application. Since that first visit, I have not only become a loyal patron, I refer my bridal clients and friends to them for special day beauty pampering.
Great and professional staff. Cool Decor. Although the space is small, it is very nice.
If you need to stretch out, thier space on Vanderbuilt Ave is much larger.
Looks cool from the outside... – ..but once you actually get into the chair you know you've spent too much on a whole lotta nothing. You're better off going to the Dashing Diva on Montague or better yet, though it may be a pain, just go into the city. Though less grimy than most of the other places on Myrtle, the pedis and manis are not worth the money for sure..PLUS I HATE the way they sneak in that extra buck for your "supplies". UGH! How utterly rude :o( Just add it in the total cost! I gave this place two tries...I will never step foot in there again...
Much Needed Nail Therapy – I was starting to think that my feet and hands would require therapy after years of being physically abused by sub par nail techs. I walk into Polish Bar hoping for a reprieve and I got more than I hoped for. I was met with a smile by receptionist and techs and was able to enjoy an ample supply of magazines, great music and a cool cup of water as I waited. I was elated when my tech took out brand new instruments to use on my nails and informed that I would be taking these home and could bring them back for my next visit. My manipedi looked awesome and I have been going back ever since. This is probably the cheapest therapy on the planet LOL
Great service, fantastic mani/pedi and CLEAN! – I’ve been to both Polish Bar Brooklyn locations. The staff at each location was professional, accommodating and best of all clean. Their selection of nail colors is really extensive and the products that they sell have proven to be good as well.
I found the owner to be sweet and personable. The staff is attentive and well above average. Polish Bar gives the best manicure that I’ve gotten from a nail salon that’s not in an actual spa. They will provide you with your own set of tools to ensure the cleanliness of the manicure.
I’ve also had my eyebrows shaped and received other various waxing services. They’re fast and good at what they do. I’ve never had to explain myself twice. The staff listens and the service is good. I’ve been waiting a long time for a good, clean, aesthetically pleasing nail spa to come to Brooklyn. I’ve finally found a taste of class right here in my own neighborhood!
Fab ambiance; professional staff – The receptionist and technicans knows your name. PBB is a extension of your living room. they make you feel comfortable and they explain your services and their featured specials. Surprisingly my nail polish on my hands lasted for more than a week. which is rare for me since i'm always cleaning up after my husband, dog and children. If you looking for a place to spend your money during these economic times; pbb is worth it at fraction of the city's price.
Horrible Customer Service, Sub-par expertise. Obnoxious owner – My wife went in for a touch up to her extended nails. The owner told her that the nail extensions needed to be replaced and that she would offer them at the removal and the new set at 50% off.
She asked my wife to come in yesterday and get her old extensions removed and also set up an appointment for today to put on the new ones.
Yesterday the lady who was removing them took an hour to remove them. So my wife paid 50% of the rate of 10$ and left.
Today morning the owner calls up and says that the removal took too long etc and now she will not offer the 50% discount.
When my wife told her that this is not an hourly rate job but a service provided and if her lady took an hour, she is not to be blamed for it.
The owner told her, to either pay full price today or cancel the appointment. My wife canncelled the appointment. The money involved is not the issue here. Principle is.
The owner was obnoxious and for sure, my wife will never go to this place again.
As a note, my wife says that this place is way more expensive than its Manhattan equals. And with that extra money you pay, you would at least hope to get a reasonable decent owner, who is interested in doing business and not shafting the customer.
Worst manicure/pedicure experience – Looks fine from the outside, but turns out to be an overpriced, disappointing experience. Staff knew that I had a gift certificate for a set amount of money and gave me services for extra without asking. My manicurist was poorly trained, inattentive, and at times rude. Definitely not worth the hefty price tag. Staff in general was very inattentive, RUDE and seemed to be completely oblivious to the sorts of details that make a manicure/pedicure experience worthwhile like pulling out chairs for clients with wet nails, helping clients put on jackets, actually doing a good job painting the nails, etc.
WONDERFUL, CUTE and now on VANDERBILT AVENUE! – I've been to POLISH BAR several times for manicures, pedicures and waxing and LOVE it. They take appointments, which can make my visit convenient but sometimes on a slower day I just turn up and get serviced. They have SOOOOOOOooooooo many polishes OPI, ESSIE, CHANEL, NARS, even organic ones, go figure, that I don't bother to carry around "my color" anymore I adore the choices.
Service is prompt with a smile at the front door, all manicurists SPEAK and UNDERSTAND English and are friendly and professional and so CLEAN, and in Brooklyn I don't care how much I have to pay to keep from getting the skeevies while getting my nails done. They just opened a second location closer to my house on Vanderbilt Avenue in Prospect Heights! HOORAY!!!! A bigger beautiful store.
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