Dentists >Bakersfield Dental Group and Orthodontics
5120 Stockdale Hwy Ste D, Bakersfield, CA | Directions 9330935.354 -119.0586
M-Th 8am-6pm, F 8am-5pm, Sa-Su Closed
Neighborhoods: Park Stockdale
Total Rip Off & Fraud
Current/Possible Patients Watch/Review Billing Statements
This office is only concerned about ripping its clients. first thing they do is send someone to discuss the money options, don't even ask the Patient if he/she is interested in the procedure before going for financial terms. In my terms it is wasting someone's time. Another main thing, in my case there was a screw up on my first visit. There was no Cleaning done, when called to complain was told by the Dentist (only after insisting the Front desk Girl & threatening to write to the Board if Dentist will not call back), there was a mistake. Was asked to reschedule another appointment to get the Cleaning done. The Insurance was billed for both visits, which is a FRAUD. When called the office back, was called back by some Office Manager who told me when I asked about it that "They will be refunding the monies to the Insurance", but what about my inconvenience blunt told "Who cares." I am writing to the California State Dental Board about this FRAUD & issue.
Staff and doctor were all terrific!! I usually don't write reviews but I had to write this one. I was surprised by some of the other reviews since my experience was probably the best dental experience I've had. I was referred by a friend after having some bad experiences at other offices. The doctor was so thorough and so gentle I didn't feel a thing! The insurance gal Chavonne was also sweet and helpful! Everyone made me feel comfortable which usually doesn't happen going to the dentist. I've heard though most patients are seen by one of the other several doctors there and Dr. Bang only sees a few patients anymore since she's the owner and only works a few days. That's too bad but I'll still be back and will be switching the rest of my family there also!
DO NOT GO HERE. UNPROFESSIONAL. DENTIST ARE NEWBIES. – I would check off zero stars if I could. This dentistry is very unprofessional, from the start the receptionist are rude, they make you wait a very long time, making you feel worthless. Every time I went there they over charged me. Shavonne, however you spell her name never makes an attempt to really find out whether your insurance covers your dental work or not. Every time I had something done she came back with an outrageous amount of money, and then I had to remind her that I had two insurances and even then she never got it right, until I called the insurance myself. Dr. Bang is very rude and she doesn't care about how you feel about the finished product. I told her I didn't like the work and she didn't make an effort to change it. She didn't care. The rest of the dentist are all newbies and lack experience to do any cosmetic procedure. Please save your money and go else where. I thought it had only happened to me, until I saw more bad reviews. This is the very first review I post and it is very long over due.
Unprofessional, DO NOT recommend – Unprofessional, lack of communication or concern for clients not to mention extremely unfriendly and unhelpful front desk staff. Here's my story: I signed up via a groupon for a 1st time exam. I filled out the paperwork over 1 month before the scheduled exam (earliest they had). I checked the box that I was pregnant. I do not hear a word or receive an email pertaining to my paperwork. Fine. I wait the month and finally go in for my appointment. For the first time, at the front desk, I am told since I am pregnant I need to have a doctor's note allowing for the x-ray or I need to wait until I have the baby. THEY WILL NOT GIVE A CLEANING/EXAM WITHOUT THE X-RAY. Unprofessional and a waste of my time. I waited an entire month for the appointment during which this was NEVER brought to my attention. To top it off, the front staff was unapologetic and treated me very poorly. I DO NOT RECOMMEND THIS PLACE.
RUN from this dental office – this office placed a crown that fell off. They told me it was my fault, not theirs. You wait hours to receive treatment. They owe me for treatments billed but never done. They deny owing anything. They will not call you back unless you threaten to stand out in front of their office to warn incoming patients of the horrible treatment. If I could give less that a one star rating I would. They lie, lie and lie some more.
WORST DENTAL OFFICE EVER – HORRIBLE service I have been trying to get someone to call me back for a month....every time I call someone will call you back before 5. Still fighting with them they were suppost to refund me my money for a crown its been a month now they say at least 60 to 90 days before they will be able to process my refund they have tried to get me to do unnessary lprocedures that are not covered by insurance and if I elect not to do them they tell me my insurance will not cover anything else of course that depends on who you talk to when you do get ahold of someone then it is let me do some digging and I will call you back before 5.......STAY AWAY FROM THIS PLACE THEY WILL SCREW YOU and they dont care about there patients at all!!!!!!!!!!!
Horrible, horrible, horrible – STAY AWAY FROM THIS DENTIST OFFICE. They are rude, nasty people who have absolutely no respect for their patients. They make you wait for a min. of 30 min. before you go back, make you wait while treating other patients, the office manager will lie to your face. Tell you one thing then when you ask she will deny ever saying anything. I had a credit with this office which initially they admitted to then I had to fight tooth and nail, only when I threatened to sue did I get anywhere.
So glad I found this office – The doctor and staff are absolutely awesome! My sister referred me to this office and so glad I tried it. They've turned a person who used to be afraid of going to the dentist into someone who actually looks forward to going to visit the dentist. That says a lot!
I have had two appointements at this office and it was the worst one. I live in Philly and for business i was for a couple of weeks in Bakersfield. Just found the office buy internet because i had a swollen gum, so the site was nice and it didnt had bad reviews at that moment. I needed according to them a clean up, a crown and a filling. The first day they put me on a chair for 2.5hr and the second day almost 4hrs. Nobody seemed to help me i felt sleeped the second day until a lady came and asked me "have you been helped"?, UNBELIEVABLE!!!. the cleaning was O.K. But two weeks later the filling felt off and i can hearly eat on the crown side because is sensitive, i was already in Philly when this happened so i called for help and they were going to call me back with a solution that NEVER came. Really bad job and an AWFUL office, 0 respect for pacients. i paid over $1600 for a bad crown and a filling that came off 2 weeks later. dont ever go to Bakersfield Dental Group you are going to have a bad moment. you are going to end up paying for bad crowns and fillings that fall off. the doctor was Richard Leung. The only thing they have contact me is for BILS AND BILLS that of course im not going to pay until they fix my problem.
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