19 N Santa Cruz Ave Ste 1, Los Gatos, CA | Directions 9503037.223203 -121.983718
Mon - Thu, 6am - 9pm; Fri, 6am - 10pm; Sat, 7am - 10 pm; Sun, 7am - 8pm
Luke warm service – I WAS a frequent customer. The last time in there my non fat mocha was made with whole milk. I tried to inform the employee behind the counter to make sure it was made with non fat this time. She looked confused and said" so you want non-fat?" Her co-worker quickly came up and hugged her and wispered something into her ear. I didn't raise my voice, or behave rudely, I simply requested this. The service is extremely slow uaually. However, this time my coffee was shoved over to me in under 30 seconds, luke warm. The owner lives out of state apparently and the manager isn't in until Monday. I suspect that I will be treated with the same coldness by him as well. I will go to Starbucks from now on, the service is quick and they can remember what I order. Down with the mom and pop shops!!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Great Bear Coffee on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.